In Phase Electric & Air

"Hi William, our priority not only is to take care of each homeowner's needs but to make sure we do it with the home's health and safety in mind. We at minimum make every homeowner aware of any findings or concerns while on site. The work completed is always authorized by the homeowner before completion."

"Thank you Brie! We appreciate your feedback. It's great to hear you enjoyed working with us. We look forward to seeing you again"

"Thank you Frank for providing feedback on your recent time with us. We look forward to working with you again soon"

"Thank you Jeanine! It was our pleasure to help take care of your electrical needs. It's great to hear that the team provided great service and great knowledge. We appreciate your feedback and support. Looking forward to working with you again soon!"

"Thank you Jerry! We greatly appreciate your feedback and for the recommendation. We look forward to working with you again in the future!"

"Hi Mike, After review of your appointment you called our tech out to review for a post light that was not working. While our tech was doing vitals he found the switch for the post light and tested the light and observed the light working. We are not sure how we did not perform what was asked for. It does not state on our website that you don't pay until satisfied, It does state that "If you aren?t satisfied with the quality of the work, don?t hesitate to give us a call so that we can make it right." The concern you stated to us with the price was that we had one install tech take care of the work and it was explained that we are not an hourly nor a time and material company and everything is priced per what is needed not for time or man power to complete."

"Hi Yulia, We did come out to your home and did find some concerns with the electrical we did our best to accommodate your scheduling restrictions to be able to go over all options with you. Since you had to leave in the beginning of the appointment and we could only work with the nanny, our service tech did take care of a basement outlet and do an connections analysis. Which was then conveyed over the phone since we could not finish working with you in person. We did schedule a follow up with you next business day during after your work hours with our Field Supervisor at no additional cost but you had then cancelled so we could not finish providing the full services and options to you for not only the lights you requested but the voltage drop found within the home."

"Thank you Michael! We appreciate you taking time to review your experience with us"

"Hi Bill, Thank you for reaching out regarding your recent appointment with us. We do have our technicians check vitals within the home to be sure any work performed is safely done and they make you aware of any findings to better assist you along with any costs associated with this. Based on the findings and requested work to be done it was recommended to have a Field Supervisor on site to view findings and assess what would be needed. You had mentioned you had an older home and a few electrical projects that you wanted completed. Both the Tech and Field Supervisor had provide multiple options in various price ranges. We always leave the decision up to each homeowner whether they'd like to proceed at that time."

"Hello Mark, You called our office on October 23rd and we gave you options on what type of booking you would prefer. This was an urgent matter to you and we scheduled for October 24th, due to an issue with your wiring. Our technician spent 2.75 hours reviewing the issues as well as the the other concerns he found within the home. At that point he created estimates to make repairs and dig deeper into it for $496. You decided to not move forward with that. We have no idea how you can rate us a .5 for anything, considering you didn’t move forward with an option that day. Also not sure what you posting about your 9,500 square foot house as anything to do anything at all. Sounds like you are just trying to brag. I can assure you, you dont have the biggest house we have seen so we werent awe struck about it. We then went out for a furnace tune up the following week, as that is included in your booking options from the 24th. We went onsite and all was going well and you said you had no time restrictions to meet with our technician, but then left during the middle of the tune up as you had an appointment. Our work for the tune up is not completed and left our technician hanging."

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"Thank you Jake for the 5-Star rating! We are thrilled to hear that you had a great experience with our entire team and we were happy to get you prepared for the colder months ahead with a new system. We also look forward to taking care of your future needs now that you are a Gold Star member. Thank you for choosing Over the Moon!"

"Thank you Stephanie for the 5-Star rating! We are happy to hear our tech took care of your electrical needs and look forward to assisting you in the future."