Aqua Well & Pump Systems Inc

4.7

(62) Verified Reviews

Founded 1987 • With Angi since March 2002

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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

124 N Oakridge Dr

North Prairie, WI 53153

Description

Aqua Well & Pump Systems, Inc., is a 3rd generation; family owned & operated, well and pump service company, serving all of Southeastern Wisconsin. Our mission at Aqua is to provide our customers with a safe, reliable water supply, while safe guarding & promoting the protection of our most precious resource. To accomplish this mission, Aqua is dedicated to investing in promotion, equipment, & most of all people who share the same core values of knowledge, integrity, hard work, & honesty. Aqua provides pump & well drilling service for residential, industrial, commercial, & farm applications. services....

Verified Reviews

4.7

(62) Verified Reviews

Ratings Distribution

5

52

4

5

3

0

2

1

1

4

Rating Details

Price

4.3

Professionalism

4.7

Punctuality

4.7

Quality

4.7

Responsiveness

4.7
Read reviews by category
well & water pump repair (60)plumbers (10)home inspection (2)excavating (1)
Showing 1-10 of 62 reviews
5.0

06/28/2019

Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was ver...

DESCRIPTION OF WORK
I needed a new pipeline installed in my well pump.

CATEGORY wells

COST $2,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/14/2019

4.0

11/01/2018

Well I would beware if you wanted to get a quote from these guys. I needed to get a new well. I received 3 quotes from different sources. These guys came in the best. First I signed the contract in late June and did not get the well till Early Sept. Took an awful long time. They blamed it on weather but there were plenty of stretches of nice weather. No excuse. Then when they finally did complete,...

DESCRIPTION OF WORK
New Well installed

CATEGORY plumbing,wells

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/04/2018

2.0

05/31/2018

First of all, very unprofessional on the phone (pretty much their way or the highway) and in person. They do not where covers for their boots and when it was mudding it was not pretty on our stairs. Smelt like smoke when they walked in the door. There is no follow up and we needed follow up work to be done and they would not return phone calls. This went on for weeks until we found someone else to...

DESCRIPTION OF WORK
They misjudged the problem which was a hefty cost.

CATEGORY wells

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/31/2018

5.0

01/15/2018

Good. They scheduled the appointment, came on time, professionally installed the system and gave me a test kit to make sure radon was abated, which it was.

DESCRIPTION OF WORK
Radon abatement

CATEGORY wells

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2018

5.0

10/02/2017

They were busy after being on vacation but worked to get our issue resolved as quickly as possible.

DESCRIPTION OF WORK
Repair water pump

CATEGORY wells

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/23/2017

5.0

09/06/2017

Very straightforward. The individual that did the testing explained everything that was checked and gave insight for things to look for when things are not correct.

DESCRIPTION OF WORK
Water testing and water pump inspection

CATEGORY wells

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/06/2017

5.0

07/17/2017

Replaced equipment same day. Quality work.

DESCRIPTION OF WORK
Certify well and test water quality. Replace holding tank and replace galvanized pipes by tank.

CATEGORY plumbing,wells

COST $1,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2017

5.0

02/16/2017

I thought they were fine. They were okay. I thought they were excellent. It was timely. My interaction with them was good. They were professional. Their price was fair.

DESCRIPTION OF WORK
I got a quote from them for tapping my well.

CATEGORY wells

HIRE AGAIN? Yes

1.0

05/29/2016

My experience with Aqua Well was horrible.  Last December we noticed our water pressure was going down and called Aqua Well to check on the problem.  After checking the well they told us it was possible they could clean out the existing well to restore the pressure and if that didn’t work they would need to drill a new well.  Based on our discussion we agreed that it would be best to wait until sp...

DESCRIPTION OF WORK
They came out to see if they could clean out our well or if they needed to dig a new well.  Horrible and over priced

CATEGORY wells

COST $15,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/22/2016

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed] I'm extremely sorry for the late response, this review was just brought to my attention. I see on July 22, 2013 you gave us a great review and we always appreciate them. This review was hard to read and is not in any way shape or form how Aqua ever wants any of it's customers to feel. [Member Name Removed] we are happy you had your issue resolved with a driller willing t...
5.0

09/16/2015

Very easy to make appointment. Josh showed up and was very polite.  I explained the situation that a home inspector had found some water near the water pump and that we had to have the "leak" repaired as part of the home sale. Josh wiped down all the pipes and watched for leaks for five minutes and determined that water on the floor and pipes was due to condensation. The woman answering the phone ...

DESCRIPTION OF WORK
Inspected suspected leak on water pump; determined it was condensation

CATEGORY home inspection,plumbing,wells

COST $50

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/29/2015

Services Offered

Water-well pump service & replacement, Pressure tanks, samples & Well inspections. Laterals line repair & replace . Air charging. Code repairs. Chlorination. Pressure tanks. Well drilling. Airlifting & clean outs. Increased well production. Well Abandonment. Yard hydrants. Horse waterers. Emergency services.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover
Emergency Service
Yes
Warranties
Yes