ZAXX CABINETS

The cabinets we spent almost $14k have a very poor quality finish. In addition, we thought we were getting custom built cabinets, but all we got were pre-fab cabinets put together. We ordered white painted wood, but the paint (if it is paint) has a plasticky fake look and feel to it. Any touch leaves fingerprints, some of which will not come off. In addition, the white wood filler was smeared and not cleaned off properly from the crown moulding (see picture posted). When I complained the owner came out, was a total jerk and told me that it was minimal and that all white painted cabinets do that. Absolutely not true – we have white painted cabinets in our kitchen and white cabinets in our laundry room from Home Depot and they do not show fingerprints. His proposed solution for the crown moulding was to replace and not use wood filler when all that needed to be done was use the wood filler properly and clean it off right away. Installation was poor as well. Large gaps between the cabinets and the wall, large gaps between the granite countertops and the bookcases, gaps in the wine rack, etc. I have also found multiple spots where staples used to build the cabinets came through the sides. When I complained about installation they came back to rig fixes, but installation should be done properly the first time. I would absolutely not recommend this company – save yourself money and stress and just install IKEA cabinets yourself. Following up – months after the last bill was charged to my credit card I received a threatening voicemail telling me that I owed $200 and better pay it by the next day. In spite of claims that they had tried multiple times to contact me, I had not received any calls, voicemails or emails about this issue.

They were very responsive during the design phase and the cabinets were installed on time. We had one small issue with the installation and they responded very quickly to rectify the issue. We were very happy with the quality cabinets and the installation and we are using them again on another investment property.