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Approved Pro
Approved Pro

Countryside Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning Service, Water Heater Service,

About us

If you are looking for a professional to assist with the installation and service of water heaters, furnaces, air conditioners, water softeners and related products, you have come to the right place. Some of the heating and air conditioning products we offer include Bryant, Weil-McClain, Rehau and Mitsubishi, although we offer service to all major brands of equipment. You will be impressed by our full line of energy efficient systems. We serve both residential and commercial customers in the St. Croix Valley Area.

Business highlights

Family owned & operated
Emergency services offered
75 years of experience

Services we offer

Commercial & Residential Plumbing - New Construction, Remodeling & Repairs. Heating & Air Conditioning Installation & Maintenance. Hot Water Systems, Sheet Metal.

Services we don't offer

Mobile & Manufactured Home Repairs

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.775 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
5%
2
4%
1
1%

Filter reviews by service

Showing 1-25 of 75 reviews
Merri S.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Fast , friendly service. Tech found the issue and corrected it within about 30 min.
Response from Countryside Plumbing & Heating Inc
"Thank you for the great review [Member Name Removed] - we will pass it on to the technician who was to your residence."

Mary H.
Apr 2023
1.0
Water Heater Service
$1,450
Have had out for a few things did a beautiful job, that being said very disappointed with the billing. Recently had to change a water heater out, was billed 125$/hr for two guys. and they needed to drive back to the shop and get more parts, it took a hour to get back to my place. so I Paid 250$ for a trip back to the shop that, for a few dollars in parts!!! they should have come prepared!!. ABSOLUTELY RIDICULOUS! plus never took the old water heater as it wasn't "empty" NEVER AGAIN will I call them. now I have 1300$ in "labor" and less than 150$ in parts and insulation. NEVER AGAIN
Response from Countryside Plumbing & Heating Inc
"Thank you for the review [Member Name Removed], as it alerted me to look into the invoice and service call you were referencing. Per our conversation on the phone we were able to figure out a discrepancy in the billing and able to reduce your bill to a lower amount. We appreciate your review and you calling us to help resolve this issue. We hope that in the future you will call upon Countryside Plumbing and Heating. Thank you."

Karl S.
Jan 2022
5.0
Plumbing
Yes, I recommend this pro
Performed a great service for me and always reliable don't see to anything better than that.
Response from Countryside Plumbing & Heating Inc
"Thank you for the 5-star review [Member Name Removed]. We appreciate you choosing Countryside Plumbing & Heating for your plumbing service needs!"

Allan K.
Dec 2020
5.0
Drain Cleaning
Yes, I recommend this pro
Tyler did an excellent job repairing the flushing mechanism on our toilet. He is knowledgeable, efficient, highly skilled, and a very good communicator. He explained the mechanism and alternative approaches for how to remedy the problem. We were grateful to work with someone who has this superb combination of talents and skills.
Response from Countryside Plumbing & Heating Inc
"Thank you for the "A" rating review! We appreciate you choosing Countryside Plumbing & Heating and will pass on your commendations to Tyler as well."

Sylvia U.
Sep 2020
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
Very pleased with the professionalism and integrity that was demonstrated. There were no hidden surprises. All work, timelines, and financial terms were explained ahead of time. Any questions I had during the process was satisfactorily answered. Care was taken to make sure they left the place the same as when they arrived. Respected our space in accordance with COVID-19 recommendations. Highly recommend Countryside. They are my go to business for all my H-VAC and Plumbing needs.5
Response from Countryside Plumbing & Heating Inc
"Thank you for the very kind review [Member Name Removed]! We appreciate you choosing Countryside Plumbing & Heating and recommending us to others."

Howard K.
Sep 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The project went great. Showed up when scheduled. Completed same day. Gave instructions on running system and cleaned up everything. Very professional and personable.
Response from Countryside Plumbing & Heating Inc
"Thank you for the "A" review [Member Name Removed] and for choosing Countryside Plumbing & Heating!"

Blake L.
Jul 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$240
They set up appointment in a reasonable time, arrived as expected and were able to take care of the issue. I was very pleased and would definitely use them again.
Response from Countryside Plumbing & Heating Inc
"Thank you for the review, but I believe you meant to post this under a different business, possibly with the same or near same name? We are located in New Richmond, Wisconsin."

Matt S.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$245
Technician was professional and knowledgeable. Recommended a new furnace due to the furnace was at EOL. The sales rep was knowledgeable and came with a competitive price.
Response from Countryside Plumbing & Heating Inc
"Thank you so much for allowing us to be your HVAC contractor and for your kind words about our technician and salesman. We are very proud of the talented people that work for us and the great job they do for our clients."

Kim S.
Apr 2019
2.0
Plumbing
$160
Showed up over an hour late. The job only took about 10 minutes, and work was fine - although he replaced it with a much smaller handle, so it looks stupid. It doesn't drip like it used to, but wouldn't say it is fully fixed. But then they charged me for an hour and a half of work? I called and the billing clerk was snippy with me, then I talked to her supervisor, who was supposedly going to call me back. No call back. Finally talked to the owner, and now I understand why the employees are the way the are. Apparently it takes 80 minutes of travel time for what should be 40 minutes max round trip (and it seems crazy to me that travel time is charged at the same rate.) Maybe if you live right next door to them, and they won't be able to charge you a huge amount of travel time (although I would guess that they still will), they'd be okay; otherwise, I'd highly recommend you find a different company.

Jessica L.
Dec 2017
5.0
Plumbing
Yes, I recommend this pro
Friendly, punctual and cost efficient
Response from Countryside Plumbing & Heating Inc
"Thank you so much for the great rating & comments! We appreciate your business and wish you all the best in the New Year!"

Randy D.
Oct 2017
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$6,800
Good. The guys were great just took a while for the install to get scheduled all in all great company and pleased with our new units
Response from Countryside Plumbing & Heating Inc
"Thank you so much for the great review & rating! We are delighted that you are pleased with your new equipment. Scheduling is always a nightmare at this time of year, but none of us want to wait for home comfort as we see the temperatures dropping. We apologize for the delay, but truly appreciate your patience and loyalty."

Rebecca E.
Oct 2017
5.0
Plumbing
Yes, I recommend this pro
Very well. The bathtub spout needed extra work and soldering. The plumber cleaned up the work site.
Response from Countryside Plumbing & Heating Inc
"Thank you very much for the great Angie's List rating and for your kind words. We appreciate the opportunity to earn your business and we hope we can be of service to you again in the future, whenever you need us!"

John S.
Sep 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$3,600
They hauled off the old unit. They were good.
Response from Countryside Plumbing & Heating Inc
"Thank you so much for taking the time to give us a good rating on Angie's List! We truly value your business."

Suhail S.
Sep 2017
5.0
Plumbing
Yes, I recommend this pro
very well and good work
Response from Countryside Plumbing & Heating Inc
"Thank you very much for the great rating and for allowing us to earn your business. We hope we can be of service to you again, if you have a need in the future."

Timothy M.
Aug 2017
1.0
Plumbing
Never responded to phone calls or messages.
Response from Countryside Plumbing & Heating Inc
"I am so sorry that no one returned your phone calls or messages! I was deeply concerned when I read this report from you and have been checking with absolutely everyone in our office and no one can find a notation of your call. If you can call me (ask for the owner) and tell me more about when you called and who you talked to, I would like to get to the bottom of this oversight on our end and make sure it does not happen again. Most of all I sincerely apologize for this inconvenience on your end. I hope you were able to get your gas line installed quickly & efficiently by a competitor. If not, please give us another opportunity to earn your business!"

Luann R.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,500
great. they were on time and professional
Response from Countryside Plumbing & Heating Inc
"Thank you so much for giving us a great rating on Angie'[Member Information Removed] List. We sincerely appreciate that you selected us to perform your A/C replacement and hope we can continue to earn your business if you have additional plumbing or HVAC needs in the future!"

Terri T.
Aug 2017
5.0
Plumbing
Yes, I recommend this pro
$7,500
We couldn't be happier with the work! We worked with Paul and he was very responsive in coming out to look at what we needed done, getting us a quote and then providing very professional and courteous tradesmen to complete the work. They were prompt and completely cleaned up after themselves. We can't say enough good things about working with them and will absolutely call them again!
Response from Countryside Plumbing & Heating Inc
"Thank you so much for the great rating and for allowing us to assist with your renovations! We sincerely appreciate your trust in us, and we look forward to serving all your plumbing & heating needs in the future!"

Julie W.
Aug 2017
5.0
Plumbing
Yes, I recommend this pro
It Went well.
Response from Countryside Plumbing & Heating Inc
"Thank you for allowing us to earn your business and for the great rating!"

Eric G.
Aug 2017
5.0
Plumbing
Yes, I recommend this pro
Very well.
Response from Countryside Plumbing & Heating Inc
"Thanks [Member Name Removed]!"

Thomas C.
Feb 2017
2.0
Heating and Air Conditioning Service
$9,000
All Bryant models - equipment was good and as expected. Installation was dismal. No craftsmanship in ductwork modification. Furnace failed to work after installation. It took 4 service calls to get the system working somewhat correctly, and then I had to troubleshoot it myself to finally make it functional. Air conditioning was not started and I am very apprehensive about their coming back to complete the startup. I don't know how much more they will damage. I would definitely NOT recommend Countryside to anyone after this experience. I cannot believe this experience would be common with any other contractor.
Response from Countryside Plumbing & Heating Inc
"We apologize that you were so disappointed in our company, employees and equipment. You have every right to your own opinion, and we have tried to respect that even when our opinions of the unfortunate issues you encountered were very different. We attempted to be as fair as possible to resolve the issues for you but you continually emphasized that you had lost all respect for our workmanship and you would not allow us to return to fix anything. I am hopeful that your system is now working and we appreciate your prompt payment, but we are at a loss as to how to rebuild your trust in us or our abilities. We sincerely apologize that we disappointed you and failed to meet your expectations."

Tammy M.
Oct 2016
5.0
Plumbing
Yes, I recommend this pro
$350
Great. Service guy was awesome. Ran a bit late due to an issue with vehicle but called to tell me and someone else came out to check and make sure all was well and lend a hand if needed to get the job done. I would use again. P.S. I still give an "A" on punctuality because they CALLED me to UPDATE me and to make sure it was still going to work. In my book this is GREAT!
Response from Countryside Plumbing & Heating Inc
"Thank you so much for taking the time to write a great review on Angie's List. We sincerely appreciate your confidence in us as well as you understanding of our "technical difficulties" when we needed to delay your appointment. We hope we can continue to earn your business if you have a need in the future!"

Mary A.
Jul 2016
5.0
Plumbing
Yes, I recommend this pro
unknown

David B.
Jul 2016
5.0
Plumbing
Yes, I recommend this pro
$8,000
They were friendly to deal with. The serviceman did a great job and were friendly.
Response from Countryside Plumbing & Heating Inc
"Thank you so much for your great reveiw and rating on Angie's List! We hope we can continue to earn your business if you have any future needs!"

John H.
Jun 2016
5.0
Plumbing
Yes, I recommend this pro
$600
From the very start all things went well above expectations, the plumbing coordinator took care of everything with the city in regards to the new meters and having city water people at the job on time. This was totally scheduled and executed within 24hrs of my phone call. 

The plumbing technician was on time, with all new items ready to go, he was well versed in the new meter set up, had a great working relationship with the city water people, he was a pleasure to have in our house.
He re-plumbed all our outdoor copper tubing and installed new shut off valves, and two meters, seriously his piping job was a work of art. He then completed the project by repairing a outdoor faucet with a hole in the old piping, and installed a second faucet that was worn, the then ran pressure checks on both, new new faucets are great!
City inspector noted a violation on my water softener, drain that Culligan had recently installed, Countryside Tech said he'd repair it before he left saving me a citation from the city. Thank you.

This is our 7th project with Countryside and everyone from the people answering the phones, to the techs are great to work with 
supported with wonderful equipment and well trained, friendly people.

We will for sure continue to use them for all our plumbing and heating needs.

John Hollenbach


Response from Countryside Plumbing & Heating Inc
"Your kind words, great review & encouraging comments about our staff are greatly appreciated. We know we have very professional & talented people, but it is always very heart warming to have our clients share our appreciation of them! Thank you for allowing us to help with your repairs--we hope we can continue to help you whenever another need arises. WE sincerely appreciate your long time devotion to our company."

Carlos H.
May 2016
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$1,000
unknown
Response from Countryside Plumbing & Heating Inc
"Thank you very much for the great review on Angie's List. We know you have lots of choices for service providers and appreciate that you chose us. We hope we can continue to earn your future business."
Showing 1-25 of 75

Licensing

Bonded

Insured

Licensed*

Trade License Number

3324

Trade License Locale

WI

Trade License Authority

Wisconsin: Trade

Trade License Expiration

07/28/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Countryside Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM

Countryside Plumbing & Heating Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Countryside Plumbing & Heating Inc offers free project estimates.

Yes, Countryside Plumbing & Heating Inc offers eco-friendly accreditations.

No, Countryside Plumbing & Heating Inc does not offer a senior discount.

Yes, Countryside Plumbing & Heating Inc offers emergency services.

Yes, Countryside Plumbing & Heating Inc offers warranties.

Countryside Plumbing & Heating Inc offers the following services: Commercial & Residential Plumbing - New Construction, Remodeling & Repairs. Heating & Air Conditioning Installation & Maintenance. Hot Water Systems, Sheet Metal.

Mobile & Manufactured Home Repairs