I did not want to buy a new roof but a minor leak around a bathroom stack led to the realization that our 15+ year-old double layer roof needed to go. We live in a two-story colonial with a 2-car attached garage. Four quotes from local contractors received. Low $6,900, high $12,500. Reimer Roofing was not the lowest, nor the highest, but I felt more comfortable with Kelly Reimer and his company at the first meeting. I trusted my gut and moved forward. Here’s what I liked: Kelly Reimer took the time to take a good look at our existing roof as we walked around the house together. He explained the progression of the job from start to finish. He offered to come into the house, go up in the attic and make sure he did not see evidence of a bigger problem. He suggested installing a Broan vent for an existing main-floor bath fan, as well as installing a second Broan vent for a fan in the upstairs bath to make it easier for the electricians to install a fan when we decided to do so. Kelly’s company has developed a checklist, obviously meant to avoid common issues, and helped us make sure we were ready to have the roof done. This included things like covering our motorcycles, making sure our dogs were not left to run loose in the house while the work got done, and clearing the area around the home. Reimer Roofing uses a dump trailer rather than a dumpster, to protect the driveway and retain control of the delivery and removal of the trailer. No other company explained their process and I didn’t know to ask. The removed shingles are recycled. This may be common, but no other company brought it up during the quote process. Their team is large and is not sub-contracted. I did ask for samples of the products they were going to use, and Kelly provided samples of the water barrier and underlayment, which have changed significantly since our last asphalt roof was installed. He brought out large designer boards with five different colors of shingles. The Owens Corning TruDefinition Duration shingles had two color families, standard and Designer Colors Collection. There was no difference in price, and we chose Designer Color Summer Harvest. What a great choice! Materials were delivered the day before the new roof was to be installed. Communication was great. If Kelly said there would be an e-mail, there was an e-mail. Every time. On the day of the job, brother Scott Reimer arrived at the stated time and got to work preparing the site for the crew who arrived a little after 8:00 AM. Very efficient job, from start to finish. They finished the roof and were cleaned up by 6:00 PM. Speaking of clean-up, it was also outstanding. They swept, blew, and went over the area with a magnet to pick up nails. Again, this might be common, but no other contractor explained the job as well as Reimer Roofing did. Kelly came back after the job was complete to review everything with us. The roof looked great, there were a couple issues. We had rusted aprons behind the gutters we had replaced several years ago. We thought the old rusted aprons could be removed, but that proved to be complicated by soffit and fascia work we had done, so another option was offered. On the day of the job, Scott Reimer discovered that their new aprons were not going to cover properly and they had to custom bend metal to match the gutters. Unfortunately, the crew ran out of the metal and, on the lower gutters, used the aprons which didn’t quite cover. This was very evident and when we pointed this out, Kelly said he’d make it right. A couple days later, Kelly personally came out with more custom-bent metal and did just that. The end result is a gorgeous new roof and a happy homeowner. Integrity, honesty, humility, professionalism and a commitment to do what’s right. Great job, Reimer Roofing.