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Paustian's Auto Glass
Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,
About us
At Nextech Auto Glass, we strive for customer satisfaction. We want to make sure you are 100% satisfied with the services we offer and we want to make sure we are the first and only company you refer your friends to for all their auto glass needs. We offer a lifetime warranty with any work we do. We offer free mobile service to you.. So if you are in need of any type of replacement trust the experts at Nextech Auto Glass. We are open every other Saturday for in shop installations.
Business highlights
15 years of experience
Services we offer
Back Glass replacements and we offer stone chip repairs, Door Glass Replacements, Quarter Glass replacements, Windshield Replacement, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.070 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 70 reviews
Jeremy S.
Sep 2020
Very prompt and professional! Did a great job!
Briguite M.
Dec 2018
Fast service. They were very professional. They came to me and all I had to do was come out to unlock my car and to pay at the end. So easy.
Steve S.
Sep 2018
This company is very good. Great customer service from the office staff and the tech was great. Friendly and professional. Also, I quoted my windshield to the best Angie's List companies and they were the cheapest. They came to my house for free, too.
Response from Paustian's Auto Glass
"Thank you for submitting a review for us, we truly appreciate it. Please let us know if we can help you with anything else."
Kathleen L.
Aug 2018
He was professional, prompt and did a great job along with that his price was way lower than two others that I contacted !
Response from Paustian's Auto Glass
"Thank you for submitting a review for us, we truly appreciate it. Please let us know if we can help you with anything else."
Sherry L.
Jun 2018
Perfect. Came to my work. Work performed quickly. It has been two years and repair is still perfect.
Response from Paustian's Auto Glass
"Thank you for submitting a review for us, we truly appreciate it. Please let us know if we can help you with anything else."
ED S.
Mar 2018
Very well. Replacement was done in my garage. Technician was personable and efficient. I highly recommend.
Response from Paustian's Auto Glass
"Thank you for submitting [Member Information Removed] review for us, we truly appreciate it. Please let us know if we can help you with anything else."
Nicole H.
Oct 2017
Rick was great!! He called to confirm the timeframe first thing in the morning and showed up at my house within that window. Replacing my entire windshield took less than 20 minutes and they were on their way! Fast, professional, easy to work with, great customer service - highly recommend!!
Response from Paustian's Auto Glass
"Thank you for submitting a review for us, we truly appreciate it. Please let us know if we can help you with anything else."
CINDY J.
Sep 2017
Everything was handled so well with the first 2 windshields that it was an easy decision when we unfortunately had to replace the windshield on our sons car. Getting a quote was easy, the installers were very professional and on time. We ran one of the replacements through insurance and they handled that for us as well.
Response from Paustian's Auto Glass
"Thanks [Member Name Removed], we were happy to help you. We appreciate your review too."
Cheryl T.
Aug 2017
Arrived as scheduled. Great job!! And no leaks!!
Response from Paustian's Auto Glass
"Thanks [Member Name Removed], it is very important to us that our customers are happy with the service they receive, we appreciate you leaving a review."
Robert L.
Jun 2017
unknown
Response from Paustian's Auto Glass
"Thank you"
Matt M.
Jun 2017
Good. On time and chip is fixed.
Response from Paustian's Auto Glass
"Thank you for submitting a review, we love to hear from our customers."
JOHN M.
May 2017
Great overall. The tech showed up right on time and had the job done very quickly and efficiently. He was friendly and explained everything clearly. He was even able to get some interior trim wiggled back into position while the windshield was out. My only concern is for the ergonomics of this job and the impact on workers' health. The tech had to lift and position the new windshield perfectly without any lifting tools or supports. I was a bit surprised that he was able to do it so well. When I asked about the difficulty, he said that he gets backaches frequently from this work, and that other companies he's worked for have some special equipment to hold the glass over the opening and gently drop it into position. Personally, I think this is risky for the employees, and had I known that this is their company's practice, I might have hired someone else who is willing to invest in equipment to help the employees avoid injury on the job.
Response from Paustian's Auto Glass
"We greatly appreciate the complete honesty of our customers. As explained, we do have the proper equipment for our technicians, but we are not able to control their choice to actually use the tools available to them. Unfortunately, this tech decided not to use the specialty tool provided to him. But thanks again [Member Name Removed], for your honesty and input."
Matt F.
May 2017
Everything about this went smoothly and the featured deal saved me some money. The person I talked to in scheduling the appointment was polite and gave me information about the process this would follow. The gentlemen that showed up to actually do the repair were professional, made sure I understood how to treat the repair afterwards and did everything they said they were going to. It was an excellent experience....(independent of needing to replace the glass in the first place)
Response from Paustian's Auto Glass
"Thank you for the review. We love hearing what our customers think."
Kevin G.
Apr 2017
Crack repaired but small blemish left. No further spreading of crack.
Response from Paustian's Auto Glass
"Thank you for taking the time to submit a review."
Nathaniel D.
Apr 2017
Great, good value, quality job
Response from Paustian's Auto Glass
"Thanks for the review. We appreciate hearing from our customers."
Jesse M.
Mar 2017
Replacement was fast and efficient. Coordinator in the office was quick to respond, and worked with me to find the best time (rescheduled due to child illness) and location (due to bitter cold) to replace my windshield. On the install date, I didn't get a call from their tech with an ETA, but when I emailed the company, they responded right away with the ETA, and the tech arrived exactly on time. The morning after the replacement, I noticed that my wipers weren't working right, and the windshield washers weren't working, so I emailed the office. The next business day, they had a tech back out to immediately fix everything. While the minor error was a bit of a hassle, I would still hire them again. Very friendly, very good communication, and they back up their work. Special shout out to Shirley, who helped me work out potential rescheduling when my daughter became sick, and was caring enough to ask about her afterward. :) I purchased an Angie's List deal for $75 toward windshield replacement for this work.
Phanendra P.
Mar 2017
Good and Quick.
Response from Paustian's Auto Glass
"Thank you for the review."
Dale B.
Mar 2017
Arrived on time and replacement was performed excellently by a friendly installer.
Response from Paustian's Auto Glass
"Thank you very much for the review! we strive for excellence and it great to know are techs and doing just that!"
Rhonda K.
Jan 2017
The service was great from the first phone call to schedule the appointment to the appointment and instillation. They were able to get us scheduled quickly and did a great job! Came to our house. Reasonable cost. No complaints.Would use them again!
Response from Paustian's Auto Glass
"Thank you [Member Name Removed], we appreciate your honest review."
Dion H.
Jan 2017
I was pleased with the professional and prompt service. I would recommend them and use their services in the future.
Response from Paustian's Auto Glass
"Thank you for the review, we appreciate our customers."
Jeffrey K.
Dec 2016
As expected. No problems.
Joseph W.
Nov 2016
very good service
Robert T.
Oct 2016
From the call, to the timeliness, to the completed work Paustian was professional and top notch. This is in addition to the GREAT value. I had the job quoted by a national auto glass repair chain whise price was almost twice Paustians. I had only used the national chain before and Paustian exceeded expectations. The work was efficient and very clean.
Joseph M.
Oct 2016
What excellent service! They came to my place of employment and took care of everything, including the bill before they got started so I could go back to work. It only took 5 minutes of my time to meet them at the car. Rick made sure that the work was done with plenty of time to let the adhesive cure before I had to leave for the day. They even left a bottle of windshield cleaner. All of this and they had the lowest quote I could find.
Mike A.
Sep 2016
Fast, Friendly, Punctual, Great value. Called on Thursday afternoon. Windshield replaced on Friday morning. Great price even before adding my Angie's List coupon. Would definitely recommend them to a friend.
Licensing
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FAQ
Paustian's Auto Glass is currently rated 5.0 overall out of 5.
Paustian's Auto Glass accepts the following forms of payment: CreditCard
Yes, Paustian's Auto Glass offers free project estimates.
No, Paustian's Auto Glass does not offer eco-friendly accreditations.
No, Paustian's Auto Glass does not offer a senior discount.
No, Paustian's Auto Glass does not offer emergency services.
No, Paustian's Auto Glass does not offer warranties.