I would recommend Elite Exteriors to family and friends, and now that the new roof is on, when I get the funds I plan to have them install new siding. We invited a few roofing contractors to come to the house and bid the job for a complete new roof. Scott, the owner at Elite Exteriors, responded personally and immediately to our inquiry. By "immediately," I mean that day (by phone). The next day he was onsite at our home. Scott went over all the details with us (Master Elite Contractor for GAF products), available Warranties, estimates for Start and End Dates (the Full Monty). When he was at the house he estimated all the dimensions, but the next day he ordered, at his expense, an EagleView Report of the house. EagleView is a company that provides aerial photographs of property which can include peaks, valleys, square footage, etc. An EagleView Report is used a lot and saves roofers from having to crawl up on the roof with a tape measure, etc. and it is very accurate. Like a very close-up Google Earth but specialized for roofers and contractors. I'll skip over all the details, but not only was Elite's bid lower than the others, but Scott was more thorough in his descriptions of products and methods, and we believed was installing superior products. He ordered the EagleView Report on June 25 and we had a full quote three day later. On Wednesday June 29, Scott called to say he had a crew become available for the next week and they could start July 5, the Tuesday after the 4th of July. We all agreed. So, before I finish up, I need to address the roofing crew of 5-6 men. These guys were just plain fantastic, arriving at about 6:45 a.m. and worked until 7:45 p.m. the first day. They were so good that the first day we decided to provide them all pizza, soda, water, etc. for lunch. At the end of that Tuesday I tipped each of the five roofers $20 cash out of my pocket because they had worked so hard and steady. They were a pleasure to have working on our home. The second day they arrived about 7:15 a.m. and started right in. I asked the lead guy if they would like ribs for lunch, but he opted for turkey sandwiches on Italian bread. My wife and I went to the store and got all the stuff, and pickles, and tomatoes, chips, drinks and the 6 of them had a great lunch. They plowed through the day until about 7:30 p.m., at which time they had completely replaced our 3,000 square foot roof, including 5 Ridges (86'), 8 Hips (85'), 9 Valleys (98'), 13 Rakes (192'), drip edge... on and on. Again, each got $20 for their superior performance, except I tipped the lead guy a $50. A completed job on a very complicated roof done in two days! We were smiling to say the least. I am 65-years old and we bought the GAF 50-year warranty, so I am not planning on putting on another roof in my lifetime, but if I had to, I'd have Elite back to do it.