Honest Home Inspections, LLC
About us
Honest Home Inspections is the premier home inspection company in the Milwaukee and South Eastern Wisconsin area and the preferred Home Inspection provider of many real estate agents simply because we are one of the best in the business. We are a Full Time business and specialize in older homes, lake homes, and both single and multi-family investment properties but have experience in new construction, condominiums, town homes, and many others.
Business highlights
20 years of experience
Services we offer
AIR QUALITY TESTING, DIGITAL RADON TESTING, DIHLR, MICROWAVE TESTING, MOLD ASSESSMENT, NATURAL GAS LEAK TESTING & CARBON MONOXIDE TESTING., RENTAL WEATHERIZATION, RESIDENTIAL & MULTI-FAMILY HOME INSPECTIONS, WATER TESTING
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 0% | ||
| 8% | ||
| 0% |
Showing 1-25 of 26 reviews
Jason B.
Sep 2018
Meet my schedule requirements but lacked quality of service and attention to detail. While they identified many small items, I feel they missed the bigger issues (rotted door, sunken concrete slabs, etc. )
Response from Honest Home Inspections, LLC
"I am sorry you were not happy with our inspection but struggle with your comments. Pictures of the concrete were included in the report. Doors were checked as daylight was visible from the front door when closed (in your report) and the sliding door latched with difficulty (in your report). The doors appeared to be metal so I am not sure how they could be rotted. Giving us a "D" for punctuality is unfair as our log indicates we arrived at 8:32 AM for a 9 AM inspection. A half an hour early. The report was completed and emailed out that same evening. 18 items of concern were discovered in a 2002 house including 11 windows with failed glass when only a few were obvious. Also a "D" in professionalism I feel is unfair. We arrive in uniforms that are professionally cleaned and pressed, both inside and outside shoes are employed, all paperwork is presented in folders and all personnel are trained and are expected to be professional. Again I am sorry you were not happy with our services I take all criticism to heart and always strive to make our company better in every way we can."
Ryann F.
May 2017
Great. The inspection was thorough yet everything was explained in a way that made it easy to understand.
Response from Honest Home Inspections, LLC
"Thank You [Member Name Removed] that is our goal."
Ryan A.
Feb 2017
Very thorough, addressed all my questions and concerns.
Corey S.
Jan 2016
Pre-Sale Home Inspection, very thorough. Responsive to all questions.
Mark B.
Nov 2015
I have tried to contact HHI several times by phone only to be told that you would check with owner who would get back to me. That has never happened so much for your goal of Our goal is not just customer service but OUTSTANDING CUSTOMER SERVICE above and beyond your expectations! My issue is I had a home inspection done on a home I was planing to buy at 1822 S 55Th. St. West Milwaukee. I am a first time home buyer and wanted to do things right so we hire you at upwards of $550.00 All went well until we brought the house and moved in after closing. While checking out things in the finished basement we found that the doped ceiling was full of rodent dropping and traps. Why was this not found in the inspection you did? Any question I can be reached at 414-595-8382
Thank you Elizabeth Belanger
Thank you Elizabeth Belanger
Response from Honest Home Inspections, LLC
"The initial complaint was that of rodent dropping above the drop ceiling in the basement. In the basement section of our report we have a standard comment “If a drop ceiling exists random tiles may or may not have been pulled, not all were moved some hidden surfaces may not have been exposed.” We try to look above ceiling tiles but some circumstance exist that may not allow this and if it does only 1-2 may be pulled to the side. We will not move these drop ceilings if there is any chance for damage and many are tight and difficult. In addition the Wisconsin Home Inspection standards of practice last revision dated October 10 2012 chapter SPS 134 (2) This section does not require a home inspector to do any of the following: SPS 134.02 (C) Enter any area or perform any procedure that may damage an improvement to residential real property or a component of an improvement to residential real property, or enter any area or perform any procedure that may be dangerous to the home inspector or to other persons SPS 134.02 (f) Disturb insulation or move personal items, furniture, equipment, vegetation, soil, snow, ice or debris that obstructs access to or visibility of an improvement to residential real property or a component of an improvement to residential real property. In addition: SPS 134.02 (k) Inspect for the presence or absence of pests, including rodents, insects and wood−damaging organisms. Therefore our not reporting evidence of rodents is not required in the Wisconsin standards of practice. Unfortunately I was delinquent in returning her call but it was due to getting back with the inspector who did the inspection, then checking the standards of practice for the above excerpts from the State code, I also consulted with my attorney if we would decide to check for rodents and what future implications or liabilities would be created. I then had to discuss this with my partner. As president of the company I also perform inspections and I was out most of the day on the date of her call. I did return her call several days later but received only a voice mail. I did leave a message that we typically don’t look for rodent intrusion and left my number for further contact. We do try to answer complaints as quickly as possible but there was some research required on this one. I apologize for the delay. Scott C. LeMarr Certified Professional Inspector/President Honest Home Inspections, LLC"
Alex H.
Nov 2015
Scott is an extremely knowledgeable inspector. He was able to answer any question I had with great detail. He spotted things that never even crossed my mind. We have a 1 year old and so he was very conscientious on finding things in our home that could be dangerous for our little guy. He really took his time and focused on doing a great job. All of his equipment is top grade. Once the inspection is done you get a temporary write up, and a couple days later you get a full report in the mail complete with pictures. 100% would recommend Honest Home Inspections to anybody looking to buy a home.
Response from Honest Home Inspections, LLC
"Thank you , It was great to work with you and good luck in your new home"
Reanne M.
Jul 2015
We are very pleased with all of the services we received from Honest Home Inspections. The home inspection was done very well. Brian did a great job answering any questions we had and showed us the findings as he came across them. That made it much easier when reading the inspection report.
I can't stress the importance of having a radon test. Our new home is a beautiful, well built home and even the current homeowner was questioning what the radon test was for. Our radon levels were very high and the current homeowner agreed to remediate the issue.
Having had issues with appliances in the past, I opted for the appliance recall service. The minimal cost of $50.00 for all of the current and future purchased appliances to receive weekly recall checks is worth it to me., especially moving in to a home where I did not purchase the appliances.
The entire staff was wonderful and made the inspection process comforting rather than fearful. One of the favorite items we received in our folder was a certificate for our children. I don't want to spoil the surprise for others, but do know that this company truly cares about your entire family.
I can't stress the importance of having a radon test. Our new home is a beautiful, well built home and even the current homeowner was questioning what the radon test was for. Our radon levels were very high and the current homeowner agreed to remediate the issue.
Having had issues with appliances in the past, I opted for the appliance recall service. The minimal cost of $50.00 for all of the current and future purchased appliances to receive weekly recall checks is worth it to me., especially moving in to a home where I did not purchase the appliances.
The entire staff was wonderful and made the inspection process comforting rather than fearful. One of the favorite items we received in our folder was a certificate for our children. I don't want to spoil the surprise for others, but do know that this company truly cares about your entire family.
Response from Honest Home Inspections, LLC
"Thank You, I am glad you were pleased with our services."
CONNIE B.
Jun 2015
All went well. He did a walk thru inside and outside and gave me information about the different kinds of mold and how to treat. Also, how prevent future problems once the problem is taken care of.
Response from Honest Home Inspections, LLC
"Thank you, I hope all went well with your clean up."
Michael S.
Feb 2015
Scott and Brian did an excellent job. First off, they were extremely accommodating to our schedule. We set up an appointment for a Monday at 9am and both were at work prior to my arrival to the property. The inspection took about 3 hours with both of them inspecting. I consider myself pretty handy but these guys found issues I would have never thought to look for. Their report was extremely detailed and made it very simple for us to get a few quotes for what the repairs would cost.
We've had bad luck with inspectors in the past so we wanted to make sure we went into this purchase with no regrets. Thanks to their detailed work and excellent report, I feel like we won't be running into any "surprises" (the home is 80yrs old). They cost what I'd consider marginally more than others, but you get what you pay for. For what they did, I consider their service a true value.
We've had bad luck with inspectors in the past so we wanted to make sure we went into this purchase with no regrets. Thanks to their detailed work and excellent report, I feel like we won't be running into any "surprises" (the home is 80yrs old). They cost what I'd consider marginally more than others, but you get what you pay for. For what they did, I consider their service a true value.
John J.
Oct 2014
I used Honest Home Inspections to do a mold clearance test. The detail in his report was greatly appreciated!
Sue K.
Sep 2014
Scott spent roughly 6 hours inspecting the home. He arrived even before the scheduled time, and completed the outside inspection. He went through each room from top to bottom, running all appliances and checking all electrical outlets. He answered every question we had, and we learned a lot of useful information. His inspection saved us from buying a house we thought needed only minimal repairs. We received a complete online report including pictures within hours of the inspection. And within 2 days a binder of the inspection arrived through the mail. We were very impressed with the detail in which it was put together, including graphs, and detailed pictures with explanations and solutions.
We would not hesitate in recommending his company to others, and would definitely use his services again if needed.
We would not hesitate in recommending his company to others, and would definitely use his services again if needed.
Sonia Z.
Jul 2014
Inspection contingency home inspection
Joyce J.
Jun 2014
unknown
Dawn J.
Jun 2014
Scott is an amazing inspector! We just had a home inspection for a home we were trying to buy. His inspection was thorough and complete. In fact, he saved us potentially over $20,000 in repairs! We have used him before and he is the only home inspector we will use in the future!
Vivek C.
Jun 2014
The inspector was right on time, we didn't have to coordinate with him. We didn't coordinated with the seller agent as well as our agent to get the Radon testing instrument into basement. He did everything, On the D-Day he was right on time even though it was raining a lot. He started with overall updates on what he will do in whole process and what to expect the outcome of the inspection. The inspection was very detailed, he looked into the minutes details of house and also updated us on how we can keep certain areas so that foundation/basement would be strong.
Overall excellent inspection and very detailed report. Good Job!!!
Overall excellent inspection and very detailed report. Good Job!!!
COLIN M.
Dec 2013
Scott LaMar at Honest Home Inspections is compulsive in his inspection. He picked up things that the previous inspector had missed. His communication is very clear for those of us less literate in the world of construction. He had excellent follow up and explained things in the house that will be important for maintenance for years to come. I plan to use HHI in the future.
Rachel M.
Dec 2013
I was referred to HHI though my realtor, who provided me with a couple of options. She explained that HHI (Scott) tends to be very detailed (more than most) and occasionally even deemed as overly critical. For me, that was what I needed to hear, and I decided to contact them to schedule my inspection. My initial call (Tuesday, 11-26-13) to the office was very pleasant, Charmaine was delightful. At the time of my initial call, I did not have an accepted offer so I was looking for a tentative schedule. She worked with my situation and we scheduled a tentative date of 12-2-13.
I was notified that evening that my offer was accepted. I contacted the office the following day and confirmed my appointment for Monday 12-2-13. They were polite and congratulatory on my accepted offer. I was told that I would receive a confirmation e-mail, which I received Sunday, 12-1-13. They went over the schedule and told me to plan on 3-4 hours minimum for the timeline of the inspection.
On the day of inspection, Scott LeMarr arrived early (before 9AM) and was reviewing the outside of the home. When I arrived at 8:50 AM, he had already completed most of the inspection at the ground level around the foundation and siding. He greeted me, introducing himself and his colleague Kelly who would assist in the inspection process. He was very detailed in explaining the process and encouraged me to ask questions throughout the inspection. The completion of the process would be to walk me through the location of all the shut off valves in the home, review home maintenance and the preliminary report findings.
The entire process ended up at about 5 hours, and the detailed report reflected Scott's eye for detail. He was professional, patient and answered all my questions throughout the process. He discovered a foundation issue and recommended a foundation consultant to confirm his findings, as it would deem the foundation as defect. I am not confident that all of the minor and major issues that Scott identified would have been found by another inspector. In fact, the foundation consultant told me to give Scott kudos for identifying a major issue in his inspection. He completed the inspection by reviewing the findings with me, reviewed a template of what my final report will look like. The report has informational items in blue, alert items/non-passing items in red. In addition, there are several pictures with explanation of the non-conformance, with a illustration of the proper/conforming installation. I was also presented with a couple of small housewarming gifts, a home ownership maintenance book and coffee mug with goodies. A very cordial way to end the inspection process.
I am extremely pleased with the entire experience, despite having found a significant issue that may result in my walking away from the home. I would recommend Scott and HHI to anyone that is looking for a reputable, professional, informative and educational home inspector. Did I mention he is a mold specialist also? Do your homework, read his bio and understand the knowledge and credibility that he and his company bring to the table. Fantastic experience, and no regrets!
I was notified that evening that my offer was accepted. I contacted the office the following day and confirmed my appointment for Monday 12-2-13. They were polite and congratulatory on my accepted offer. I was told that I would receive a confirmation e-mail, which I received Sunday, 12-1-13. They went over the schedule and told me to plan on 3-4 hours minimum for the timeline of the inspection.
On the day of inspection, Scott LeMarr arrived early (before 9AM) and was reviewing the outside of the home. When I arrived at 8:50 AM, he had already completed most of the inspection at the ground level around the foundation and siding. He greeted me, introducing himself and his colleague Kelly who would assist in the inspection process. He was very detailed in explaining the process and encouraged me to ask questions throughout the inspection. The completion of the process would be to walk me through the location of all the shut off valves in the home, review home maintenance and the preliminary report findings.
The entire process ended up at about 5 hours, and the detailed report reflected Scott's eye for detail. He was professional, patient and answered all my questions throughout the process. He discovered a foundation issue and recommended a foundation consultant to confirm his findings, as it would deem the foundation as defect. I am not confident that all of the minor and major issues that Scott identified would have been found by another inspector. In fact, the foundation consultant told me to give Scott kudos for identifying a major issue in his inspection. He completed the inspection by reviewing the findings with me, reviewed a template of what my final report will look like. The report has informational items in blue, alert items/non-passing items in red. In addition, there are several pictures with explanation of the non-conformance, with a illustration of the proper/conforming installation. I was also presented with a couple of small housewarming gifts, a home ownership maintenance book and coffee mug with goodies. A very cordial way to end the inspection process.
I am extremely pleased with the entire experience, despite having found a significant issue that may result in my walking away from the home. I would recommend Scott and HHI to anyone that is looking for a reputable, professional, informative and educational home inspector. Did I mention he is a mold specialist also? Do your homework, read his bio and understand the knowledge and credibility that he and his company bring to the table. Fantastic experience, and no regrets!
Eric N.
Dec 2013
Scott was very thorough. He spent approximately 5 hours combing over my 1280 foot home. He was very punctual and professional and took time to explain how to properly maintain and fix things around the house. He is a bit pricier than most home inspectors, but you do get what you pay for. I would highly recommend Scott.
Brian G.
Dec 2012
Scott was extremely thorough and explained the process start to finish. Very easy to talk to and explained issues in simple to understand terms. Took good color photographs to help explain the issues more clearly. Nice detailed report sent in a timely manner. Would definitely use again. Awesome service.
Caroline R.
Jul 2012
It went very well and I would hire Scott again.
Wayne G.
Aug 2011
I will use him again
Matthew G.
May 2011
Very good. Noted some obvious issues to be fixed. Some other items of concern were found. Other issues of concern were made to seem minimal.
Julie L.
Feb 2011
Very well. Scott covers the entire home, goes in the attic and on the roof. He sends a very comprehensive report.
Amanda B.
Nov 2010
He came out within a couple of days of when I called. He was prompt and very personable.
Vicki K.
Oct 2009
Very well. We ended up NOT having mold and haven't needed any followup. We did receive a thank you letter that included a couple newsletters with helpful tips. We really did use one of the tips immediately (to vacuum your fridge coils to improve efficiency). Thanks, Scott, for a job very well done. We certainly would recommend you to others and call you again if the need arises.
Licensing
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FAQ
Honest Home Inspections, LLC is currently rated 4.7 overall out of 5.
Honest Home Inspections, LLC accepts the following forms of payment: CreditCard
No, Honest Home Inspections, LLC does not offer free project estimates.
No, Honest Home Inspections, LLC does not offer eco-friendly accreditations.
No, Honest Home Inspections, LLC does not offer a senior discount.
No, Honest Home Inspections, LLC does not offer emergency services.
No, Honest Home Inspections, LLC does not offer warranties.