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Callen Construction Inc

Founded 1986 • With Angi since May 2000

4.7

(290) Verified Reviews

Description

Family owned and operated, award winning remodeling firm, Callen Construction was founded by Tom Callen and Phil Callen in 1986. A few years later they expanded into interior remodeling at the request of their customers introducing Kitchens & Baths by Callen, and opened an award-winning showroom. Since then, they have been improving the homes of their friends and neighbors throughout southeastern Wisconsin. "We are proud of the many long term relationships that have been fostered with our remodeling customers. Our goal is to ensure the continuity of good relations over the life of our customers’ homes." says Phil Callen. "It is our personal pledge that when you select Callen for your remodeling investment, we will give you a quality project you will enjoy for many, many years."...

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Verified Reviews

A few reviews for this pro…

2.0

10/28/2020

After my review, the project director did contact me and indicate the windows would be ready the week of Thanksgiving. Much longer than the original 2-3 weeks but with covid, I understood things may be slower. We set up the installation for 12-9 and 12-10. On 12-9, by 9am, I hadn't heard anything and called to check. The project manager called back at 9:30 to say he had left me a message reschedul...

DESCRIPTION OF WORK
Replacement windows

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for bringing this to our attention. Per conversations with Callen's production department we had to re-order your windows back in October and have recently confirmed the new delivery & installation date. (continued conversation is off-line)
2.0

07/20/2020

We were planning on doing a remodel with a complete demo on our bathroom (home built in1897 with some upgrades over the years but not up to code) We had a consultation meeting with Callen (one at their show room and then another at our home so they could see the bathroom) and they guaranteed us that our project would be about $35,000 (we explained we wanted tiled flooring and all new fixtures and ...

DESCRIPTION OF WORK
Bathroom remodel

CATEGORY interior designers,remodeling,home remodeling

SERVICE PROVIDER RESPONSE

Thank you for bringing this to our attention. We're sorry to hear there were circumstances of tardiness, we at Callen strive to provide the best service, including being prompt to all customer meetings. Your comment is a great reminder to us to consistently better our customer service skills. We have been in touch off-line and hope our continued conversation will address all of your concerns.
4.0

01/31/2019

It took a while to get on the schedule to have the work done. They had some turnover with the sales reps so I ended up speaking to 3 different people before the work could get scheduled. They did feel bad and did apologize. I was told the work would be 2 days but it end up being done in 1 day which was great. The gentleman I spoke to the day the work was done was very professional and able to answ...

DESCRIPTION OF WORK
Replace gutters and added gutter toppers

CATEGORY gutter repair

SERVICE PROVIDER RESPONSE

Thank you for sharing the experience you had with Callen on Angie'[Member Information Removed] List . And thank you for understanding the sales rep turnover we experienced during your project. We sincerely appreciate your review and truly value your business.
1.0

01/13/2019

No one from Callen Construction ever called.

DESCRIPTION OF WORK
Windows replaced

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] - I'm sorry you did not receive our message. We did reach out to you through Angie's List with the following information to your inquiry on wood windows. "Thank you for your interest in Callen. Regarding your inquiry we install Marvin's Infinity Fiberglass replacement windows. They are stainable like wood but much stronger and durable. Check them out here: [Information Rem...
4.0

01/07/2019

They did everything as expected. Nothing exceptional, but nothing back. I would recommend this company.

DESCRIPTION OF WORK
Replaced aluminum window trim due to hail damage.

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for sharing the experience you had with Callen on Angie's List . We sincerely appreciate your review and truly value your business.

Services Offered

Fiberglass Replacement Windows, Skylights, Siding - LP Products, Roofing, Trim, Patio & Entry Doors, General Remodeling, Home Improvements, Kitchen & Bathroom Remodeling, Gutter & Gutter Protection Installations, & Soffit & Fascia.

Services Not Offered

Repairs, glass replacement, handy-man services, additions, structural work, or new home building.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
No
Warranties
Yes