JW BRAGER HEATING & COOLING

We called James and Denny Brager to replace our old water heater. Their visit was our 69th job with Brager Heating and Cooling over many, many years. As usual, they worked with our schedule; let us know if they would be late due to emergency service calls; came prepared; the estimate was a good price; an extended warranty was offered on the water heater; they did the work within the quoted estimate; cleaned up after the job; and made sure everything worked well before leaving. The work was done professionally using proper tools and new high-quality copper shutoff and brass drain valve; it also looked professional as well with everything being installed straight, plumb and level. They took care not to scratch up our new concrete porch and wood stairway with their moving dolly too. Highly recommended; we would call them again.

The service technician showed up on time and did a good job. It's an older furnace but he gave an honest assessment.

i was very pleased with the work preformed

They come out at least twice a year, once to check the furnace and once to check the air conditioning unit. We have two furnaces and two air conditioners. They're very easy to work with. First of all, they're local. We know both him and his dad, are great people, and his mom actually. They're efficient, very quick if you need them for something and they're good to work with. They communicate well. We've always had them, I don't price it out so I don't know what it's compared to.

I never had a bad experience with them so I'm sure it was good.

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I spoke with James Thursday afternoon. He said he would be here at 9am Friday. Our door bell rang at exactly 9am. After a quick check of all the obvious things he went straight to our A/C unit and got to work. He replaced a part and had it up and running in under 15 minutes. Later that night I noticed the A/C unit kept running even after our thermostat was off. I called James and he came back to fix it the following day at no charge. He was punctual and VERY professional.

Work was performed within time constraints and with high quality.