Johnson Tree Care LLC

Very well. Wouldn't hire anyone else to do tree work for us. This is the 2nd time we've had him do work for us. Mike is extremely professional and his crew does a great cleanup job when they're done. We couldn't ask for anyone nicer to work with.

He answered his phone my first try. Stopped by within days. Called when in the area, so the work was done earlier than expected! Would definitely call again.

Exceptional and responsive service. Branches had sprawled over my roof and into a neighbor's tree. Deadwood was removed and branches creating a safety risk were removed - leaving a duck nest in one tree and squirrel nest in the other, untouched. The work was performed quickly and cleanup was immaculate. Plus, it was fun to watch!

Have an older home in Madison with several large old Silver Maples on the lot...sort of overplanted, but of greater concern was we're preparing to replace all the gutters & downspouts and the trees are constantly dropping branches that have damaged the old gutters. Mike Johnson came within a couple hours of being contacted and walked the job with my son. Had already planned to remove one tree...Mike suggested a second, as it was about 60% dead. BTW he's not just a tree trimmer/remover but a credentialed arborist. I this instance the relevance is he knows the trees & their growth/aging habits and possibilities. We agreed on a price, he gave me 24 hours notice and did all the work in a day, removing 2 trees and trimming 4 others; ground the stumps of the ones removed and actually one more stump from an old removal at no additional charge. Left stump grindings for mulch (a nice touch). All of this at a very reasonable price. I'd definitely hire again should the need arise and heartily recommend his service and performance. Didn't have to jump through hoops for the contract...he texted me a bid, I approved, he did the work, I paid him. Just like everyone wants it to be and seldom is.

Our huge old ash tree succumbed to Emerald Ash Borer and needed to be removed. We sought bids from four places, got quotes from three, and Johnson Tree Care was the lowest by a significant amount. In terms of the actual work done, Johnson Tree Care did a very competent job with a very tricky tree removal. The yards are too tight to bring in a bucket truck, so they had to climb the tree and saw down the branches that way, which I know made it a harder job. They did very well, dropped the actual trunk safely across the area of the yard where nothing was damaged, ground out the stump, and very carefully reinstalled the section of fence that they had to take out. The actual work that was done was high-quality. There were definitely issues, however. The crew twisted one of the hinges on our back gate in the process of doing the work, making it very hard to open and close. The owner of the company politely told me how to repair it but did not offer to fix it himself. I am well into my 60s with arthritis in both hands, and frankly I am not physically able to make repairs like that. So the gate still won't close. My biggest issue, and the reason that I am very unlikely to hire this company again, is the appallingly poor communication and responsiveness. The owner is a very nice gentleman, very friendly and polite, but he is absolutely awful at returning phone calls. It took one email and two voicemails just to get hold of him to tell him that we wanted to move forward with his bid. This was in early September, and for a variety of reasons, we settled on a tentative plan of the final Thursday or Friday of September for the removal, weather permitting. We also agreed that we would talk by phone on the Monday of that final week of September to discuss the weather forecast and finalize plans. Between Monday morning and Wednesday evening that week, I lost count of the number of voicemail messages I left, with no response. Finally, on Wednesday evening, I left a final message saying "since you haven't responded to any of my messages, I assume you have changed your mind about this job. That's fine, no problem, we'll move ahead with one of the other places that bid on the job. Please write 'canceled' across the contract and return it to me. No hard feelings." And about 30 minutes later, I got a call back. The gist of the call was that Thursday would be too windy, and he had another job lined up for Friday. Well, I don't want anyone to be unsafe and I know you can't control the weather, but we did set this up about three weeks previously. The owner said he would try for the following Monday, which I doubted because the forecast called for solid rain, and he promised that he would call on Sunday afternoon or evening to either confirm or reschedule. Sunday came. No phone call. I left another voicemail. Left another on Monday morning. Late Monday afternoon, I finally got a call back saying "well, it's too rainy today." Which I had expected, of course. The tree was finally removed the following day, and as noted, the work was done well, aside from the unrepaired damage to the gate. I want to emphasize here that I don't expect anyone to work in unsafe conditions. I do not expect anyone to be able to guarantee the weather forecast, particularly in Wisconsin. However, I DO expect that a business with whom I have a contract will respond to my calls. I expect that when someone says they will call me on a certain day, that they will do so. And unfortunately Johnson Tree Care did not live up to that expectation.

Really impressed with this company! We put out calls to three different tree service companies. Mike from Johnson was the first to call back. He scheduled a time to estimate promptly, and showed up on time. He clearly demonstrated his knowledge of trees and experience with the kind of work we needed. The landscaping in our yard is very mature, and was about 10 years overdue for service. He listened to what I was looking for, guided me in the right direction and prepared me for how different the trees would look after they were properly cared for. They trimmed back a prairie fire crabapple, honeylocust, arbor vitea, birch & ash. They also cut back some buckthorn and other overgrown weeds. They got us on the schedule more quickly than expected and provided advance notice of the work day. They cleaned up everything and the yard looked great. I felt the price was very reasonable for the work and they honored the 10% Angie's List discount. I really can't think of a single thing to critique about our experience. Two different neighbors have already commented how professional the work was done throughout the day and how great it looks.

Mike and his crew were great. Trees look much better after pruning and will be healthier going forward. The cleanup after pruning our crab pear tree included raking up a large number of pears that fell and they didn't miss any. Pruning areas were cleaner after they were done than before. Mike returns phone calls and gave us an estimate a business day after I left a message. We are going to continue to use them for all our tree needs and transfer some yearly maintenance from another arborist that is too busy to return calls.

The yard has a lot more light and open space after removing the trees and overgrown shrubs. The conditions are better for more plants and grass.

Excellent service! Work was undertaken on schedule and completed that day. Mike and the crew was very courteous, informative, and professional. One of the trees removed was within a few feet of the house, and much of the trimming was done over some of our plantings, and they completed it all without touching the house (other than to clean the roof when done), or stepping on a single plant or flower. Cleanup was fantastic, and - other than the fact that the trees and shrubs were gone - there was almost no sign that they had been here. I would absolutely hire them again!

When they estimated the job, they discovered that by just removing the part that had fallen would leave a weak part of the tree that would probably come down in the next storm so they recommended taking the whole tree down. They took the entire tree down, grounded up the stump and cleaned the neighbors tree up after removing the part that fell into it.

THEY ESTIMATED THE JOB AND THEY CAME AND CUT TREES CLEAN UP WOOD AND SAWDUST GROUND STUMPS HAULED AWAY GRINDING AND FILLED WITH BLACK DIRT AND GRASS SEED. DID A HECK OF A GOOD JOB. EVERYONE WAS VERY PROFESSIONAL.

They were prompt, efficient and cleaned up afterwards. They cut up the smaller pieces into fireplace/woodstove size that we could use. Very please with their work.

I have used them on several occasions and have been very happy with their services and cost.

Very efficient and very reasonable cost.

Efficently. Everything cleaned up after cutting down the trees.

I called three providers from Angie's list. Johnson Tree Care came in with the lowest price. I was very pleased with their work and recommend them. I was concerned about the location of the tree and I felt it was impossible to avoid destroying part of my neighbor's fence which was underneath the tree, about three feet from the trunk. They took the tree down without any damage to the fence.. Also, they tentatively scheduled for about two months later, but because they finished a job early nearby they called and got the OK to remove the tree that day. I was very pleased. They cleaned up and removed everything and ground down the stump.

Johnson Tree Care has done work on my property for many years and I have always been highly satisfied with their work and their fees. They will do everything from tree pruning to complicated tree removal and stump removal. They are a popular service provider for a reason!

I contacted the company multiple times prior to each step of the process. I understood having to call to get the estimate twice but after accepting, it took a long time to get the service completed.

Great! They were responsive and very professional. Crew was easy to work with and readily answered my questions.

The crew had first class equipment for removing a large, damaged tree.  The 80 foot tree was gone in 3 hours and the area was cleaned up.  Cost was as quoted.

We have been very happy with Johnson Tree Service. We keep going back to them, because they are reliable, professional and reasonably priced. We definitely recommend this company.

It went pretty well. The work was done at my nieces house and she didn't complain about it.

Michael and his team had a big challenge getting the equipment in the back yard due to limited space. He kept me up on what had to be done and took out two bushes at no charge. They brought wood planks to protect the grass. The efficiency, skill and safe attention to buildings and wires was incredible. Stump was ground (free mulch for me!) and lawn was cleaned well. I pointed out a large divot in the lawn, they promised to bring dirt to fill it the next day and followed through. I am grateful for his professional concern and quick response. Highly recommended.

The whole process, from Michael coming to give an estimate to the removal of the one tree and trimming of others, to clean up went extremely well. The price was reasonable. They even threw in fixing a "root-bound" problem on one birch for nothing. We are recommending them to people and would definitely use them again!

It could not have gone better. Mike fit us in within two weeks of giving us the estimate, gave us the 24-hour notice he promised and arrived at exactly 9:00 am as he said he would. We can't say enough about the skill and professionalism of the crew. They began by laying down 3/4 inch plywood sheets from the driveway all the way down to the tree, which was near the back property line. The plywood combined with the skill of Mike and his crew operating the equipment used to remove the limbs and grind the stump meant that no damage whatsoever was done to the gardens or to the surrounding grass. All four men showed care in working around the plantings. They quickly and efficiently brought the branches and trunk down, with the climber skillfully sawing and dropping the limbs so they fell close to the tree without disturbing any plantings. They carefully hauled the branches to the road and fed them into their grinder. They cut the trunk into stools and wafers as we requested and cleaned up the entire area spic and span. All in under four hours. The word "professional" keeps coming to mind to describe Johnson Tree Care. Another word is "expert." They know what they're doing. And are genuinely friendly. Mike is a hands-on business owner who delivered for us. We couldn't recommend him and his crew more highly.