ZARWELL'S WAUWATOSA GLASS CO
Reviews
4.17 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 29% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Michael Z.
Sep 2008
No problems. The repairs were done quickly and at estimated cost. The staff was very helpful when I asked questions about reinstallation of the repaired windows. They also gave me some advice on do-it-yourself repair and maintenance of some other leaded glass windows in our house.
JOHN D.
Oct 2007
The staff at Wauwatosa glass are always very friendly. I brought my sash in for repair at about 9 AM and they had it done by 1 PM the same day. I have never had anything but good experiences with this company and they are particularly good with historic pieces. They also have a nice selection of obscure glass.
JODI K.
Dec 2006
I hired them on 12/1/05 and gave a down payment of $6,600.00. I was told the project would be completed between February/March 2006. The project was completed in October 2006. There were problems dealing with their subcontractor who at one point lied to me saying he had finished the project when in fact he had not. I was negotiating a discount on the remaining balance due to all the problems we encountered and the delay. They offered 10% I wanted 30%. The subcontractor called back and offered 15%. I sent a letter back asking for 20%. They never responded to that. I received a letter indicating I had until 12/13/06 to pay the reduced amount of 10% or they would file a contractor's lien. When I called the company to discuss the letter, the president of the company, Daniel Zarwell, told me he couldn't discuss the situation, that I had their letter and he hung up on me!
Response from ZARWELL'S WAUWATOSA GLASS CO
"Wauwatosa Glass has been a family business for over 45 years and the heart & soul of our company is our commitment to our clientele. We bring these values to each and every project in the hope that we extend our family to include those we serve. Unfortunately, we understand that from time to time parties can become disheartened and may publicly attack the company. Wauwatosa Glass sought an agreeable compromised with the member, and an equitable arrangement was reached three days after she filed her initial complaint with Angie's List. While we regret that she has taken further steps to remedy her agreement after the conclusion of our affairs, an equitable arrangement was agreed to by member on 12/14/06. Eric Zarwell-Shop Manager"
LJ H.
Oct 2006
After several days they called to say the cabinet window was ready to be picked up. The price was slightly higher than the estimate I was given and the leaded piece that was replaced was discolored and looked like it had been repaired.
MELISSA T.
Oct 2005
THEY DID AND OUTSTANDING JOB. THEY GAVE US OPTIONS FOR RECONSTRUCTION AND HOW TO REINFORCE THE WINDOWS. THEY ALSO GAVE DIFFERENT COLOR OPTIONS AND WERE UP FRONT ABOUT THE PRICE. WE WILL BE CALLING THEM BACK FOR FUTURE JOBS.
VICTORIA M.
Jan 2002
unknown
SUSAN G.
Jan 2002
WENT ABOVE THE CALL OF DUTY, HE ACTUALLY TOOK THE DOOR & HAD THE ROTTED WOOD REPLACED AT NO ADDED CHARGE.
Licensing
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FAQ
ZARWELL'S WAUWATOSA GLASS CO is currently rated 4.1 overall out of 5.
No, ZARWELL'S WAUWATOSA GLASS CO does not offer free project estimates.
No, ZARWELL'S WAUWATOSA GLASS CO does not offer eco-friendly accreditations.
No, ZARWELL'S WAUWATOSA GLASS CO does not offer a senior discount.
No, ZARWELL'S WAUWATOSA GLASS CO does not offer emergency services.
No, ZARWELL'S WAUWATOSA GLASS CO does not offer warranties.