About us
3 MECHANICS INCLUDING OWNER
Business highlights
Emergency services offered
41 years of experience
Services we offer
GENERAL REPAIRS AND SERVICE, FOREIGN AND DOMESTIC
Services we don't offer
TOWING IS SUBCONTRACTED
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
Reviews
4.821 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
0% | ||
0% | ||
0% | ||
5% |
Filter reviews by service
Showing 1-21 of 21 reviews
ERMA R.
Sep 2020
Auto Service
Brakes still not done properly. Such a bad job. Never again. Tom lied to us about price and service.
Jeff B.
Jun 2017
Auto Service
always fixed right the first time. He doesn't advertise. I started seeing him because my neighbor recommended him. I have passed his name on to friends and relatives over the years.
Tom L.
Aug 2016
Auto Service
unknown
Cheryl P.
Oct 2015
Auto Service, Auto Tires
Tom is very professional and his prices are fair. He is quick but thorough. I highly recommend him to everyone I know!
Michael W.
Jun 2014
Auto Service
Tom is a great, honest, mechanic. I have used Tom for over 10 years now.
Susan M.
Jan 2014
Auto Service, Auto Accessories
We wound up going in to Tom's twice this week for small problems on both of our cars. This is a terrific auto shop -- very honest, great prices.
Susan M.
Jan 2014
Auto Service, Auto Tires
This is an exceptionally good auto shop! We are there occasionally and are always really pleased with the service and the price. Tom is one of the most honest guys around.
Susan M.
Oct 2013
Auto Service
This is an excellent auto shop. We've always had great experiences there. We'd purchased break pads with a lifetime warranty there years ago (which we'd forgotten about). When we went in to get brake work done, we were reminded of the warranty. We'd expected a much larger bill for the work. They are very honest, fair, and well priced.
Sharon D.
May 2013
Auto Service
I had auto service with Tom Butler twice in the past. I don't remember the reason for the initial contact but I do recall believing that he was being honest me about the needed service. I did not feel that he was trying to pressure me into additional repairs. The second time I called after the shop had closed but he answered. My issue was minor and he promised to take a look if I could get the the shop in ten minutes (again, the shop had already closed). Not only did he help me with my relatively minor auto issue, he showed me how to make the correction myself in the future. Although it only took him a moment, I was so grateful that I wanted to pay him a few dollars. He refused the token. That was when I knew I would return. I did and was very satisfied with every aspect of the service.
Marvette H.
Oct 2012
Auto Service
My overall experience was pleasant, Tom and the staff were professional.
Scott F.
Oct 2012
Auto Service
Extremely polite. Was able to take us rigtht away, and returned our auto the same day. Very up front about total cost, and was reasonably priced. Even offered to give me a ride home after dropping my car off.
Nicole A.
Aug 2012
Auto Service
Great experience. Tom answers the phone, makes the schedule, and makes the repairs.
Blake P.
Dec 2011
Auto Service
They are trustworthy.
CINDY B.
May 2011
Auto Service
It went great. He got the repairs done in the time he said he would and called when the car was done. I haven't had a problem with the car since he repaired it.
Randall M.
Oct 2010
Auto Service
I've been taking my car to Tom Butler for 5 years now. He is always fair with his price and only suggests work that really needs to be done. It's hard to find a good, honest mechanic and I'm very happy to have found Tom Butler.
MARGIE R.
Jun 2010
Auto Service
We have had Tom work on our cars for years. He is honest and bends over backwards to accommodate our needs. He will tell you exactly what will work, and has saved us much money over the years. I highly recommend his service.
HERB S.
May 2009
Auto Service
He is a very, very honest person with reasonable prices. I think that they mostly do routine maintenance no major repair work. I would suggest if you need major work to call ahead.
Randall M.
Apr 2009
Auto Service
This is an honest, fairly priced auto mechanic. I've taken my 14 year old car to Tom a few times and he always offers an honest assessment of what needs to be done and doesn't do work that doesn't need to be done. I feel lucky to have found Tom Butler and highly recommend him.
Jeff B.
Nov 2006
Auto Service, Auto Tires
I was checking the tire pressure of my tires and one was at 18 psi. I called in the morning. He said bring in at 1:00. I said I would be back at 3:00, and they dropped me off. I came back at 3:00 and car was ready. Showed me the screw that he found in the tire. Charged me $8 to plug the tire (he could have charged me $30 and I wouldn't have complained). $75 for new battery installed and $28 for oil change. Sure I could get oil change for $10 less elsewhere but for his honesty, convenience and his prompt service it was worth it.
MAUREEN M.
Jul 2006
Auto Service
He is unbelievable. He is the only car mechanic who has not taken advantage of me because I am a woman. He is extremely fair and explains everything. The price is very very reasonable.
Homeowner
May 2000
Auto Service
unknown
Licensing
Insured
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FAQ
TOM BUTLER SALES & SERVICE is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Saturday: 8:30 AM - 4:00 PM
TOM BUTLER SALES & SERVICE accepts the following forms of payment: Check, Visa, MasterCard
No, TOM BUTLER SALES & SERVICE does not offer free project estimates.
No, TOM BUTLER SALES & SERVICE does not offer eco-friendly accreditations.
No, TOM BUTLER SALES & SERVICE does not offer a senior discount.
Yes, TOM BUTLER SALES & SERVICE offers emergency services.
Yes, TOM BUTLER SALES & SERVICE offers warranties.
TOM BUTLER SALES & SERVICE offers the following services: GENERAL REPAIRS AND SERVICE, FOREIGN AND DOMESTIC
TOWING IS SUBCONTRACTED