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Stu's Flooring
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
Cost is determined by the job. Addresses - (Milwaukee) 4820 W Loomis Rd., (Phone) 414-744-9400 (Fax) 414-744-9237.. (Waukesha),2142 East Moreland Blvd.(Phone) 262- 524-1455. (Fax) (262) 524-8460. Award winning. Additional DBA - Abbey Flooring Co.
Business highlights
45 years of experience
Services we offer
Sales and installation - carpet, hardwood & ceramic tile flooring and window treatments.., laminate, vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9238 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 3% | ||
| 1% | ||
| 0% |
Showing 1-25 of 238 reviews
JAMES J.
Nov 2019
GREAT WARRANTY REPAIR SERVICES! Purchased $4,000 worth of vinyl flooring in 2017. Tenant in our duplex called and said the flooring was lifting up along a seam. Stopped at Stu's in Greenfield on Sunday and told them about it. Called Stu's on Monday and spoke with Dan, one of the owners. He said he would have a repairman out on Wednesday. Wednesday Tyler came out and fixed the problem - NO CHARGE! He said "Stu's just likes to keep our customers happy"! VERY HAPPY WITH THIS LEVEL OF SERVICE!
Elizabeth K.
Sep 2019
It went great. It was a small area with actually a really big job. They take the trim off, lift the toilet up, get the old tile off, repaired the damage wood area and then put in a new flooring. He was very hardworking, conscientious, neat and clean.
Response from Stu's Flooring
"Thank you for letting us know that you were pleased with the job that Stu's Flooring personnel did for you. We value our customers and their satisfaction. If we can provide you with our service in the future, do not hesitate to call."
Kelly K.
Apr 2019
I was very impressed with Jennifer at the showroom. She listened to what I wanted, made a couple of excellent suggestions, and let me browse all the choices. She highly recommend that I take home several large samples and try them out in my home for a few days. This helped me visualize the new floor, which was crucial for my decision-making. Jason came to measure the floors and showed me that there was no subfloor under the existing tile in the breezeway, which was worrying! He showed me where the grout was already peeling and cracking, and told me that most of the tiles in the high-traffic areas would soon start coming loose. New flooring was definitely needed. The two-man crew took two and a half days to complete all the flooring work. They arrived in the early morning and left around mid-afternoon each day. They removed all the baseboards and the covers for the baseboard heaters. I purchased two new toilets ahead of time, so that when they removed the toilets to do the floors, they could re-install the new ones. They removed all the old flooring – some sections were easier than others – and installed the new luxury vinyl planks. In the bathroom where the toilet had been leaking (the reason for the flooring project), they dug out the sections of the subfloor that were rotted and filled it with new stuff. They caulked around the tub in the main bath and the shower stall in the basement. They reinstalled the baseboards and heater covers. They installed a thin metal transition strip where the flooring meets the basement stairs. A separate crew came to ‘turn’ the carpets in the living room and bedrooms where the carpet meets the new flooring. The crew did a very professional job of installing the floor. I paid a deposit of half of the total when I accepted the estimate and half when the work was completed. The new flooring makes a huge difference in the look of the house. I love the style I picked out! I am confident that it’s a high-quality floor that will last for as long as I live here. I highly recommend Stu’s Flooring.
Response from Stu's Flooring
"We greatly appreciate your review and the feedback provided. It is very beneficial to our company to know that our sales personnel and installers are providing our customers with the professional work and satisfaction that we strive for. Your home is a great investment and we are happy to have satisfied your needs. When we can be of service to you in the future, do not hesitate to call. Thank you."
Laura H.
Feb 2019
The process went very smoothly. One crew came on a Saturday morning and restretched the carpet in our living room and one bedroom. The crew was efficient and did a great job. The carpet looks like new! For the flooring, the crew arrived a bit earlier than they said, but that was okay. We had the kitchen and two other small areas done (using all the same vinyl flooring). Again, the crew was efficient and the results are beautiful. Kyle at the store was very helpful, too. We are considering selling and moving to another house. I would use Stu's again if we needed flooring.
Response from Stu's Flooring
"Thank you for taking the time to give us your review. We are always trying to improve our service for our customers. Our professional sales personnel and crews all take pride in their work. We appreciate knowing that your experience reflects the satisfaction we strive for our customers. When we can be of service to you in the future, do not hesitate to call."
Jeremy S.
Dec 2018
Brilliant work, friendly and punctual installers. Better product than the national chains, and $1500 cheaper!! Would definitely hire these guys again!!!
Response from Stu's Flooring
"Thank you for taking the time to let us know how our company is doing. We appreciate your feedback. If we can be of service to you in the future, do not hesitate to call. Thanks again."
Louie K.
Sep 2018
One of the most wonderful experiences in homerodel we have done. Extremely professional and punctual. We’re very clean and took there time completing our job. Highly recommend there service to our friends and family and will continue to work with STUS flooring for future remodels!
Response from Stu's Flooring
"Thank you Mr. [Member Name Removed] for taking the time to tell us of your experience.. We are pleased to have satisfied your needs. If we can be of service to you or your family and friends in the future, please do not hesiitate to call."
Jodie V.
Sep 2018
We had hardwood flooring done throughout our main level. Our sales person was very knowledgeable and knew the answers to every question we had. When it came to our install, the installers arrived on time and were very professional, and they cleaned up very well after themselves!
Response from Stu's Flooring
"Thank you for providing us with your comments. Our company works hard to satisfy our customers and are grateful when customers let us know we are doing our job. If we can be of service to you in the future, please do not hesitate to call. Thanks again."
Tyler D.
Sep 2018
Overall our experience with Stu's was excellent. The sales staff in the showroom were very friendly. We took several large samples home with us for a week so we could see how it would look in our home. Once we decided on a product, the estimator came out to measure our space and he pointed out several things that other contractors we talked to did not notice. This guy was very sharp and was the one who sold us on Stu's. For example, our builder used door casing as baseboards. Other contractors wanted to just install shoe molding after the flooring, but because we had casing that was not flat, it would not sit flush with the baseboard and look like crap. Stu's was the only company to show me what the shoe molding would look like and recommend removing the baseboards before installation and I'm thankful we did. They were unable to reuse our old baseboards, and we had to purchase new ones, but ours were beat up and it was a good opportunity to freshen them up. I have a massive size refrigerator and the new floors would require my cabinets above to be shaved down. Of the 3 contractors I was looking at for this job, Stu's was the only one to offer to take care of that for me. The icing on the cake was definitely the installers. We had Brian and AJ install our floors and these guys did a fantastic job. They were punctual, cleaned up every day and really paid attention to the details. I was really impressed with how nicely they carved the flooring around my stone fireplace (picture attached). It looks fantastic. The job was estimated to take 2.5 days and was completed on time. Will definitely go back to Stu's for future flooring needs.
Response from Stu's Flooring
"Thank you for taking the time to let us know how we are doing. We appreciate your feedback and are happy to know of your satisfaction. If we can be of service to you in the future, do not hesitate to call."
Forrest B.
May 2018
It was overall an excellent experience. We are completely satisfied.
Response from Stu's Flooring
"Thank you for your review. We are happy that our services met your expectations. We strive to please our customers and knowing that we met your expectations tells us we are doing our job. Thank you again for taking the time to review our company. If you have any questions or if we can help you in the future, do not hesitate to call.."
DONALD J.
Dec 2017
We went to Stu's showroom in Greenfield, WI to look at flooring samples. We took several samples home, and chose the luxury vinyl flooring that we wanted. Then, Jason, from Stu's, came to our home, about a week later to measure the bathroom floor, and to evaluate the condition of the old floor. A few days later, Stu's sent an estimate to us, and we decided to have them do the job. On December 19, 2017, Tyler, from Stu's, arrived at our home a little after 8:30AM. Tyler temporarily removed the toilet and the bathroom door. Then, he removed and disposed of the old laminate floor, the old base moulding, the old shoe moulding, and some of the sub-flooring. Next, he installed some new sub-flooring. Then, Tyler installed an underlayment, and installed the luxury vinyl on top of that. He installed new base moulding, new shoe moulding, a new metal transition strip between the bathroom and hall floors, and reinstalled our toilet and our bathroom door. Finally, he cleaned up. He left at about 6PM. After Tyler left, we noticed that the door hit the new metal transition strip, and was hard to open and close. So, the next morning (December 20), we called Stu's about the sticking door. They sent Tyler back to our house on December 20 in the afternoon. Tyler removed a little wood from the bottom of our bathroom door so that it would no longer hit the metal transition strip. He was at our home for about an hour.
Response from Stu's Flooring
"We appreciate your taking the time to let us know your experience with our personnel, our service and installation of your flooring. Our goal is always to satisfy our customers. If you have any need for our services in the future, please do not hesitate to contact us."
Lawrence S.
Nov 2017
Flooring was purchased through Costco and Stu's Flooring did the installation. Owner Steve Ulik , my sales rep and contact person, was pleasant, easy to work with and honest. A two man crew finished the job in 2 days as was estimated. The contract called for a new sub floor but when old floor was pulled it was determined a new sub floor was not needed and we were reimbursed for that labor. The quality of the work excellent and the two installers were prompt, friendly and professional. I would recommend or use them again.
Response from Stu's Flooring
"We appreciate your taking the time to provide a review of your experience with Stu's. We value your feedback and welcome any future recommendations. Thank you for the opportunity to work with you and to earn your confidence in us."
Grant S.
Nov 2017
After looking at alot of the big box stores we ended up looking for new kitchen flooring at Stus. They had a much wider selection of colors and styles and Kyle was able to fill us in on a lot of the differences and pros and cons of each brand and style. We decided to install ourselves and they were more than happy to answer any questions we had, and told us if we ran into issues to give them a call. They had to order the flooring, and it showed up super fast. Would definitely use them again for other flooring in our house
Response from Stu's Flooring
"Thank you for taking the time to let us know your satisfaction with our services. We strive to please our customers and hope we can be of service to you in the future."
Jerry W.
Nov 2017
Excellent work by all.
Response from Stu's Flooring
"Thank you for your comments. We are pleased that our services met your expectations. Our company strives for customer satisfaction. If we can be of any service to you in the future, do not hesitate to call."
Brian K.
Oct 2017
All went well
Response from Stu's Flooring
"Thank you for your feedback. We appreciate your comments. In order to provide good customer service and satisfaction, we rely on our clients to let us know their experiences. Thank you again."
Nelia S.
Oct 2017
Could not have been happier. Will definitely recommend to anyone who has flooring needs that need to be done quickly and with attention to detail. Worked within our budget to make our house look better than we thought it could.
Response from Stu's Flooring
"Thank you for your review. We are happy that you are pleased with the service and installation. We strive for quality of product, service and satisfaction. If we can be of any help in the future, do not hesitate to call."
DEB S.
Sep 2017
The workers were fine, good.
Response from Stu's Flooring
"Thank you for your comments, we appreciate knowing that we are doing what our customers expect."
Eldon S.
Sep 2017
I was very happy with the experience.
Response from Stu's Flooring
"Thank you for choosing Stu's Flooring as your flooring professional. Your comments help us to determine if we are doing our job in satisfying our customers. If we can be of service to you again, do not hesitate to call. Thanks again."
Lynn W.
Aug 2017
Jennifer, our salesperson, was helpful in showing us various options & giving us samples to take home. The tile that we initially chose was deemed unsuitable for stairways. We ultimately chose a top-of-the-line linoleum that would allow for the potentially uneven floors of our older house. Another employee came out to the house to do the actual measuring for the estimate. We had to put 50% down so the flooring could be ordered. We had the installation done by Todd several weeks later. Todd spent three days working by himself, ripping out the old tile & base, then laying 1/2-inch plywood & taking care to see there were no squeaks, then cutting & laying the flooring. He did an excellent job & we would definitely recommend Stu's after this experience.
Response from Stu's Flooring
"Thank you for your review. We strive for customer satisfaction and your comments help us to do so. Your comments are greatly appreciated."
Darlene R.
Aug 2017
unknown
Rhonda L.
Jul 2017
it was great
Response from Stu's Flooring
"Thank you for your feedback. We appreciate your comments and are glad you are satisfied."
JIM K.
Jul 2017
Job was extremely well done. Crew was very mindful of protecting walls, woodwork, and furniture. Crew moved large items for us too.
Response from Stu's Flooring
"Thank you for your comments. We try to assure that our crews do the job according to Stu's specifications."
Tiffany W.
May 2017
Wonderful!!!
Response from Stu's Flooring
"Thank you for taking the time to let us know how we are doing. We appreciate your feedback. If we can assist you in the future do not hesitate to call."
Jerry S.
Apr 2017
Price was average. Most quotes I got were in that range. The work took basically one day. They had to come back to put some trim back on. They had to correct an issue on the floor. I would say two days. The workers were good. Very good.
Kerry J.
Mar 2017
Fast and professional.
Response from Stu's Flooring
"Thank you for the feedback. We appreciate the time you took to comment on your project. Unfortunately price is determined by manufacturer's price, installation factors, travel and quality of product."
John R.
Feb 2017
Great. Tyler was the installer and worked for seven hours straight to get it done.
Response from Stu's Flooring
"Thank you for your feedback. We pride ourselves on customer satisfaction and our professional installers do the same."
Licensing
State Contractor License Requirements
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FAQ
Stu's Flooring is currently rated 4.9 overall out of 5.
Stu's Flooring accepts the following forms of payment: CreditCard
Yes, Stu's Flooring offers free project estimates.
No, Stu's Flooring does not offer eco-friendly accreditations.
No, Stu's Flooring does not offer a senior discount.
No, Stu's Flooring does not offer emergency services.
No, Stu's Flooring does not offer warranties.