Sealwize of Greater Milwaukee

As noted above, the original installation went beautifully and we were delighted. But the cleaning/sealing/refinishing has been a complete disaster. I have made numerous calls to Milwaukee Wood & Iron to get this corrected. The few times I have been able to actually reach them, they’ve promised to come and look at the deck and re-clean and recoat it with a tinted sealer. On one of those calls, the rep asked it I’d like to have them re-coat the deck with the same type/color of stain they used on our cedar picket fence. I declined. It’s not their touted Sealwize product, and is considerably darker than the original deck. As of this writing, NO ONE HAS COME or called back. Now that winter is closing in, I cannot possibly see how they could get this taken care of before next year—which means the deck will go through a second winter, essentially unprotected. I can only imagine what it will look like next spring.Decks by Don was listed on Angie’s List in Milwaukee last year—with good reviews. It’s why we chose them—I think I even nominated them for Page of Happiness honors. But now Milwaukee Wood & Iron is nowhere to be found on Angie’s List, and nowhere near our deck, either! They also are not listed with the Milwaukee Better Business Bureau.They need to be held responsible for this work and to get it corrected. They have sent two billings for the balance due, but I will not pay it until the deck looks the way it should. Balance due is about $600. I’m now getting the feeling they may have just written us off, figuring it’s not worth they $600 they’re still owed to correct this serious problem.