On Board Landscaping, LLC

I hired On Board Landscaping to remove dead arborvitae and plant eight new ones I provided. The crew was polite and did quality work, but the experience was disappointing due to poor planning and communication from the owner, Jack. After removing the first tree, the crew realized they needed topsoil. Jack then told me it would cost an extra $250?for just 14 bags of $2 soil. This was never mentioned upfront, and even the crew was surprised. When I questioned the charge, Jack got upset and told the crew to leave unless I paid. He didn?t offer a solution or let me buy the soil myself?just pushed an unexpected 25% fee. I felt cornered into paying to avoid the job being abandoned. If you hire them, get detailed quotes in writing and be ready for possible surprise charges. The crew was great, but I wouldn?t work with this company again due to the owner?s unprofessional handling.

They did a very good job and made my yard look well careddfor

On Board has worked for me for several years on a variety of projects in my large yard. These include spring & fall cleanup, grading lawn & garden to allow patio to drain better, repairing rock retaining walls, etc. His crew is seasoned and hardworking and like Jack take pride in their work. I recommend him without reservation.

Jack Hall is very conscientious about his work. He answers all questions, listens to the customer, and promptly replies to emails or phone calls. He is flexible about his time and does well in pleasing the customer. It was a pleasure to work with someone who takes such pride in his work!

Jack is the owner heâ  s not very responsible with his timeline or his installation he did pavers and retaining walls that are crooked and not level always complaining about the job he decided to do and asked for more money his mistakes and not acceptable or excuse-able..I would not recommend his work or bissness.

VERY responsive, kind, professional! I will definitely use them again! ð

Work was done well and on time. They work very hard and went the extra mile. We are very pleased with the results.

This crew worked with great energy, care and professionalism and were very nice people as well. But most importantly my yard which has extensive gardens looks the best it has in some 40 years. I would recommend On Board without reservation.

They dud excellent

They were very nice to work with. They came out promptly. The work was done very well. And the job turned out extremely well.

Jack was a pleasure to work with. Set proper expectations with time and cost. Highly recommended and very professional.

They were willing to work with the expectations of a 95 year old woman and make her happy.

Nice person good work.

Jack was courteous, and professional and got the work done on time.