NEPTUNE'S MOBILE PRESSURE WASHING SERVICE

A-1. Could not have doe a better job.

Did a fantastic job. I was not able to be home when service was provided. They followed my written directions exactly and power washed the patio and entire walkway around the garage and to the back door. The area looks as if the concrete was just poured. Will certainly recommend them (and have) to family and friends. Within days of contacting them we had set up an appointment. When I got home, everything was done and all the patio furniture was back in place.

I found Neptune very easy to deal with. They responded quickly to my questions, set a time just a few days ahead and showed up when they said they would. The person doing the work was very concerned about being sure that he did exactly what I wanted. He got the porch nice and clean. It looks great. Would definitely use these people again.

We received a quote promptly as well as a date for service. Service was completed per expectations. Our patio hasn't been power washed in years and was quite a tough job. The end results were excellent.

Went very well. Matthew and the crew worked extremely hard and produced a very nice looking repaired and refinished deck. We really like the change in deck color.

Matthew did a great job. Neptune responded to my inquiry in a timely manner. They were able to fit me into a cancellation so I got the job done very quickly. Happy with the outcome.

What a nice young man! This is a great company to call if you want to have any power washing done at your home or business. They are fast, friendly and professional. This is a great family run business if you need help.

I communicated with Neptune's via email and phone, as I take care of my mother and I live in Dallas. Neptune's is a family business and I felt comfortable knowing they would be professional and take care of my mother as well. They did not disappoint. The deck had not been cleaned and stained for some time. It looks much better and we will use Neptune's to maintain it.

Jim from Neptune's contacted me right away after I sent him a request for information email. I had a quote the next day and he offered to complete the job right away, so that I could have a clean patio for a pool party this weekend. Neptune's did an amazing job and my patio looks as good as new. I would use them again in a heart beat to pressure wash my drive way and front walkway to the house, when it is on my to do list. Great job, great service, a great choice, will definitely use their services again.

The job took awhile to finish from first contact, but weather is the biggest factor and this is a busy season. They moved two heavy objects off deck for me and I was extremely grateful for that.

Jim came to give me and estimate and was very fair and exact on his price. He was very courteous and helpful. Quality of work was wonderful. I have used them the last 3 or 4 years and would highly recommend them.

Andy spent about 2 1/2 hours. He was very thorough, cleaning and vacuuming and removing the water afterwards. He did a wonderful job. It looks very clean and fresh, and I was really impressed with their work.

They confirmed apt the night be lure, but the next day called to say their equipment broke reschedule for the following day they came, as promised & did a good job.

Jim, the owner, arrived at the scheduled time; reviewed the sad condition of our patio; provided answers to our questions; gave an on-target estimate; allowed us time to consider his proposal. We contacted him to begin the project which was completed within the two-day time frame promised. His crew is professional and did, in my opinion, an outstanding cleaning and sealing of our twenty-year old patio. Now, it looks almost new!

We don’t remember what we paid, but it wasn’t crazy. They were very friendly, courteous, prompt, and thorough.

They did excellent work. No problems at alll great contractor to work with.

Very smooth process and was very pleased with Jim's open and honest approach. They performed a high quality of work, and explained the process well. Communication was top notch and my deck looks ten times better and is significantly safer. I have a couple great examples of the customer service: While the new boards don't match the older boards yet, Neptune's offered to come out a few times this summer to restain the new boards to get the colors closer. This is a great example of customer service and wanting to earn a long term customer. I will follow up when they revisit. Also, when replacing the boards on my deck, they realized that the existing boards were 1/4" narrower than standard today. Without adding any cost or even really talking about it, they ripped down all the new boards to make them fit well. Overall I am very pleased and look forward to working with Neptunes in the future.

They were very responsive and from the time of contact until completion was less than two weeks which is what we agreed upon. The crew made sure everything was cleaned up afterwards. I happened to be home for a few hours during one day and they worked constantly. The estimate provided was the actual cost, no surprise add-ons. Was a very pleasant experience and I won't wait for the deck to become neglected again before I call Neptune back!

I called Scott in the morning and he was able to come the same day. I had spilled paint on our concrete walk and could not get the stain out. He called to tell me that he was on his way. He was very through and meticulous in removing all of the stains. He also washed the gutters on the garage and fixed the front gate. I would definately recommend this company and will use them again.

I loved everything Neptune's did for our deck!

Looked fantastic when they were done...until an unexpected torrential downpour came that night and washed away all of our beautiful new stain. We called Scott, and within a few days he'd restained the entire deck free of charge. Super service indeed!!!

We have a 2 layer deck with wide railings and, of course, steps. It hadn't been touched in years, had a bit of dark discoloration due to mildew, but wasn't it terrible condition. We needed to have it pressure washed, treated and sealed. Scott McElroy, the owner of Neptune, got back to me very quickly and he and an associate, Ken, came to give us an estimate within 2 days. They were so helpful and informative during the estimate that my husband and I knew right away that this was the company we would hire. They had it done within 2 weeks, even though we were out of town a few days and weren't here to schedule it. Scott had penciled us in and held a date for us. We couldn't believe the difference that just pressure washing could do. Our old grey deck looked brown again! Scott washed it one day and sent two other guys the next day to do the sealing. Everyone took great care and did a thorough, excellent job. The concrete block is ready for paint. The brick in the front looks so much better that we may decide to just leave it as it is! (We were considering painting to match the new siding.) And our 15 year old deck looks brand new! We think we will take advantage of their yearly maintenance also. That way we can keep it looking wonderful for a long long time. The folks at Neptune did a wonderful job for us. I recommend them highly.

Ken and Scott provided specific details about what they would do and quoted a great price. They were thorough in their approach, kept us informed about what they were doing and when. They exceeded our expectations. We have found the company who will provide deck maintenance for as long as we are in the area! You cannot go wrong with Neptune's.

Neptune provided a thorough quote; and promptly followed up - very professional. While not the cheapest service out there, the quality of the work is certainly evident -- resulting in a great value. Strongly recommend their services

They arrived on time, got right to work and worked steadily until the job was completed, putting back in place everything that had been moved and walked us through to inspect the job.