JJB Home Improvements LLC

Wow, what a great contractor! Jeff, Joe, and Company are simply the best. Last spring and summer (2021) JJB painted our home beautifully. In the process, they discovered significant repair issues that needed prompt attention. They kept us well informed throughout the process, and our home was transformed. We were so thrilled with their work, that we engaged JJB to further transform our home in 2022 by adding a large covered porch (including beautiful new windows), and a matching pergola to the front of our house. What an amazing transformation, with incredible curb appeal! Friends and acquaintances sometimes drive right by our home and have to double back, because they can’t recognize it anymore. JJB’s attention to detail, superb customer service, wonderful and friendly crew, and total professionalism are giving us our dream home. We plan to hire them again for two additional projects. I wish we could share photos. Bravo, JJB!

JJB was wonderful to work with from start to finish. Jeff thoroughly walked me through the project and answered all of my questions. He also took the time to help determine the cause of a leak from a roof vent. Jayne was also a pleasure to work with and communicated clearly about the project throughout. We would highly recommend and use them again!

They were great. Jeff kept me informed along the entire process and was very quick to respond.

Work was done quickly and looks great.

The crew worked tirelessly on our 1903 bungalow near the lake. They encountered issues with the framing and the old construction, but came up with smart solutions and provided a strong, properly built, and beautiful staircase. Joe kept us in the loop and up to speed on progress and his thoughts on how to overcome issues. The plumbers were great as well. He coordinated with the City for service shut-offs. The plumbing looks and functions great.

Job One: I thought I needed a new outer door but Jeff (the owner) suggested refurbishing the existing one which was more cost-effective. It hasn't looked this good since moving in! Job Two: I couldn't afford a whole new kitchen so Kelah, Austin and Joe worked their magic by taking the cabinet doors off and with new hardware and a couple coats of paint on the cabinets, ceiling and walls, I now have a really cheerful "new" kitchen. The crew was great to work with and even accommodated my small extra requests of putting new light switches in and helped me create a new hanging wall coat rack. JJB Home Improvements is fortunate to have a knowledgeable and friendly crew. Keeping them altogether is Tom, their office manager and juggler of all things scheduling and billing-wise. I had to change my start date a couple times and he handled that--and all communications with incredible promptness, professionalism and courtesy. Clearly JJB--in my opinion--has a really great team!

JJB is a fantastic company. The team is talented, professional, and accommodating. They show up when they are supposed to show up, and they finish on time! It is a pleasure to work with a company that is so communicative, and we very much look forward to working with them in the future.

We’ve worked with JJB Home Improvements (Jeff) on a number of projects at our home since 2006; totaling more than $20K of work. They were always prompt, and we were always satisfied with their work. I contracted again with JJBHI (Joe) last summer of 2019 to remove & replace 2 insert windows with screens, and the replacement of some beveled cedar siding. Without our knowledge, JJBHI substituted a different vendor for our windows, and they did not provide screens like we had asked for and paid for. I ended up having to locate the supplier, and purchased the screens myself this past July/2020. The majority of the siding work was done in the dark with “flood lights”, and a very small section of the siding was overlooked (see image below, 2 courses above top of left window). I made numerous attempts via emails and phone calls this past Dec./2019 with JJBHI regarding the above, with no response to date. I also made two written requests via USPS, asking JJBHI to reimburse us for the screens, but have not received a response from Jeff or Joe. I would classify this as JJBHI being “penny wise and dollar foolish”; especially since I have more work to do, the screens X2 were only $80 – COST, and “word of mouth can be your best and worst form of advertising”. Sadly, and mistakenly: 1) I gave JJBHI a 60% down payment, waited more than 3 months for them to show up, and 2) I didn’t retain 3% - 5% of my final payment because I had worked with JJBHI (JEFF) in the past, I didn’t think it was necessary, and I trusted them – BIG MISTAKE.

I've worked with many contractors over the years and JJB is the best I've worked with for residential remodeling. That's no small statement. JJB is responsive, communicative, on-time and on-schedule, does not cut corners, always willing to tackle new issues or problems that arise during construction, respectful of neighbors / other tenants, and very fairly priced for the quality of work that they provide. We even had some city permitting issues from prior construction that JJB was able to take on and get cleared up. I can't express how much headache this saved me! On top of being great contractors, Joe and Jeff and their team are also just great people - very personable, easy to communicate with, and a pleasure to be around. They really desire to make their customers happy and to do good work. You won't find any cheap shortcuts or shoddy work with this team. When the time comes for another construction job in the area, they will be my first call. I really can't give much of a higher recommendation than that!

Three letters signal how it went: C C and H Competent in many different parts of home improvement and repair. Careful in all their work. It is not rushed, it is done meticulously. Honest. They will never tell you you need something done just so they can get work. If anything needs to be done, they show you pictures of it and explain it in detail, and then they give detailed items in billing.

Joe, Jeff, and their crew were great--professional, friendly, and excellent at their jobs. We received clear and timely communication from them throughout the job, and even after when we had follow-up questions. They took the time to make sure we had all of our questions answered at every part of the process. They repaired damaged spots on our stucco exterior and then sprayed on a coat of new stucco. They also re-pointed a deteriorating chimney and installed new chimney caps on both chimneys. The house looks fantastic! We've received compliments from many of our neighbors on how nice the house looks now. I wouldn't hesitate to hire them again.

JJB Home Improvements (Jeff, Joe and crew) did an outstanding job on our chimney repair. We had a small water leak in our interior attic. JJB responded quickly and professionally by setting up scaffolding for our 112 year old home. 3 stories high! No problem for JJB. They repaired the old brick, caulked, applied a skim stucco coat, then a finish stucco coat, then painted to match with elastomeric paint. We even replaced the 3 chimney caps with more decorative and functional caps. JJB was extremely professional, on time, and communicated every step of the way. I have already recommended them to neighbors and friends. So nice to have a contractor like JJB!

Great job. Easy to work with. Will use again.

Joe and his team were on time, courteous and honest and completed the work quickly.

Overall everything went extremely well. The gentlemen that did the work on my home was very professional from start to finish. Service was prompt and they kept me informed on the progress and completion of the project. They took great care with working around the plants and moving patio equipment from around work area of our home. I will be contacting these gentlemen again for my future needs on my 90+ year old home.

Excellent work! We were very happy with the whole remodeling process. The crew did an amazing job with the kitchen and bathroom. Everything is better than we hoped. Will be going with them again after the quote we got for our roof.

Work was done when promised. Repair looks good. Clean up of work site was excellent.

The repair is invisible and the workmen are completely reliable in every meaningful way—from initial visit, quote, time to repair and accountability. Hire in good faith. I certainly will again.

Not sure why I had such a different experience than everyone else. They blame the city of west allis, but the city didn't do the work in the pictures I attached. Sure they came back and fixed most things like the cracking and horrible dry wall, but everytime drywall gets fixed I have to repaint and paint isn't cheap. Some things weren't able to get fixed. In the contract we had three floor vents for the heat and AC, he only did one even after repeated times of reminding him. He offered to help pay for half of an air conditioner. Now as you can imagine in the summer it's a sauna up there. The guy he had do the drywall couldn't have known what he was doing because the cutouts for the lights were cut out too big, the drywall was cracked and uneven everywhere and he didn't even cut out a hole for the fire alarm. The "fixing" of the holes for the lights was a hack job and they had to bring a drywall specialist to fix it, which just cant be fixed 100%. The biggest most important thing I wanted was a door at the bottom or top of stairs which was on the contract as well. Due to some city issues which the company, not customer should be aware if it didnt happen. I even had to pay $250 extra to get the doorway at the bottom of the stairs to code. He offered to put door upstairs...for roughly $1,600 extra! Even simple things like moving the railing up. It was moved and not drilled into the studs and within 2 weeks it was falling off. Little things make a huge difference. We got a skylight put in, you would hope the new shingles would match...nope. Honestly I was way too lenient and should have taken them to small claims court. I wouldn't let them work on my house again if they offered to pay me. 1.5 years later and it's "done "

They were knowledgeable about the work that needed to be done, and I was happy with the finished work and the price.

Some of the finishing work could have been a little bit better. We have been working with them about coming back and fixing stuff. For the most part, they were there when they said they were going to be there. Always answered my phone calls.

They did not protect my plants, as they stated in their contract. They walked all over my front garden, totally pressing all plants into the ground. They did not cover my 20 year old Japanese lace leaf maple tree and as a result, the concrete dust burned off the entire top of it. They slopped paint all over my wrought iron, my doorbell and my lace leaf maple tree. They drove a nail into the interior wall of my dormer, which of course caused plaster to crack and fall. Instead of hanging my house numbers back on the front of my house, they left them laying on the ground. When I held back a $1000 from the final payment until we could get these issues resolved, they threatened to put a lien on my house if full payment wasn't received within 30 days. Totally ignored my most recent email, asking that we please try to resolve this prior to going ahead with lien. Basically took advantage of a single, senior woman home owner, by not fixing things, but threatening me with lien on house.