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INFINITY TELECOMM/DING-A-LING TELEPHONES
Telephone Jacks and Wiring Service, Telephone System Service, Commercial Telephone Jacks and Wiring Installation,
About us
SALES, SERVICE & INSTALLATION of BUSINESS & RESIDENTIAL TELEPHONESYSTEMS. WE ALSO INSTALL VOICE & DATA NETWORK WIRING INFRASTRUCTURE. WE HAVE OUR OWN STAFF OF CERTIFIED INSTALLERS & TECHNICIANS.
Business highlights
44 years of experience
Services we offer
INSTALLATION & SERVICE OF BUSINESS TELEPHONE SYSTEMS, SALES, TELEPHONE & DATA CABLING. RETAIL STORE. CORDED PHONES. CORDLESS PHONES. NOVELTY PHONES. ANSWERING MACHINES. TELEPHONE PRODUCTS & ACCESSORIES., VOICE MAIL SYSTEMS
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Marion C.
Jun 2011
I purchased new phones for our home in March of 2011 at the recommendation of a Ding-A-Ling salesman. The phones that they sold me were essentially an entire phone system for a business, NOT for individual home use. And of course this business phone system was extremely expensive. My family soon discovered that we could not figure out the phone system, even after we called in a specialist to configure it to home use. The specialist was very nice, but even he could not resolve the problem....its like putting a circle in a square peg. And no we are not elderly people who just can't figure it out, we have 2 children in grad school and a college student and even they were extremely frustrated with the phones. After 10 weeks of pulling our hair out over this new phone system, I gave up and decided to bring the phones back for store credit so we could purchase a more appropriate phone system (the phone system we should have been sold in the first place instead of an overly expensive phone system that was meant for a commercial business).
Well this is when I really became fed up with Ding-A-Ling. I explained the problem and that I would like store credit, not a refund. A very angry little man refused to give me store credit despite the fact that I had all the warranty papers, the original receipt and one original box for the two phones. So not only was I sold a phone system that Ding-A-Ling should have never sold me just so they could squeeze an extra buck out of me, but they refused to give me store credit--a fair compromise for selling me the wrong phones that DO NOT WORK. I calmly tried to explain our plight but this angry man was having none of it---some customer service!
So beware customers, the ding-a-lings over at Ding-A-Ling will try and sell you something you do not need and will not honor a store credit once you discover how they pulled the wool over your eyes. I will not be going back and neither should you.
Well this is when I really became fed up with Ding-A-Ling. I explained the problem and that I would like store credit, not a refund. A very angry little man refused to give me store credit despite the fact that I had all the warranty papers, the original receipt and one original box for the two phones. So not only was I sold a phone system that Ding-A-Ling should have never sold me just so they could squeeze an extra buck out of me, but they refused to give me store credit--a fair compromise for selling me the wrong phones that DO NOT WORK. I calmly tried to explain our plight but this angry man was having none of it---some customer service!
So beware customers, the ding-a-lings over at Ding-A-Ling will try and sell you something you do not need and will not honor a store credit once you discover how they pulled the wool over your eyes. I will not be going back and neither should you.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"Today is the first time that I saw this complaint so I am sorry for the delay in responding. The customer did not purchase a phone system from my company. She purchased two proprietary cordless telephone sets that would work on the phone system that was existing in her residence. The two cordless telephones were special ordered for her and were the only models that would be compatible to her existing phone system. Because of the time period that had passed I had no recourse with my supplier to return the specially ordered cordless phones. I did offer the customer an in-store credit that she agreed with until I further explained that in order for her to utilize other cordless phones she would need a service call. Other cordless telephones would not be compatible to the existing phone system in the customer’s residence. The customer became angry and stormed out of my business stating that she would get a credit from one of my competitors. The customer stated in her complaint that the phones I sold her did not work. This is not true, the phones worked 100% as witnessed by one of our technicians on-site at her residence. I value all of my customers and will always do whatever I can reasonably do to keep them satisfied. My 31 years in business and stellar reputation will attest to this."
LINDA S.
Apr 2009
They did a good job and the phones are in excellent condition. They told when they would come and what it would be the cost approximately. They cleaned up after they finished. It was good service.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"Thank you, as customer service is what it is all about."
John G.
Oct 2006
Rick was extremely knowlegeable and efficient in the installation of the system.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"We truly appreciate your business throughout the years."
HEATHER L.
Oct 2006
This smaller project went smoothly. Their lead installer, Scott, is a wealth of information, which he even shares on the occasional trouble-shooting call. Reliable service-oriented company.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"It's always been a pleasure working with Little Animal Hospital. Thank you for the many years of allowing us to serve you."
BILL T.
Jan 2006
These guys called us back the same day we left a message, and scheduled an appointment. Mark, their employee/technician was very professional in every aspect. The detail in which he repaired our phone system was exemplary. I still can't get over how much better it looks! Angies List needs an A+ rating for companies like this.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"We appreciate your kind words."
Judith F.
Oct 2005
THIS COMPANY IS GREAT TO DEAL WITH. I HAVE USED THEM FOR INSTALLING JACKS. THEY SCHEDULE APPOINTMENTS QUICKLY, ARE VERY CUSTOMER FRIENDLY, POLITE AND PROFESSIONAL. I HAD BROKEN A JACK WHICH MADE ALL THE OTHERS NOT WORK. THEY REPLACED THE BROKEN ONE.
Response from INFINITY TELECOMM/DING-A-LING TELEPHONES
"Thank you for your business and the opportunity to serve you."
Licensing
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FAQ
INFINITY TELECOMM/DING-A-LING TELEPHONES is currently rated 4.3 overall out of 5.
INFINITY TELECOMM/DING-A-LING TELEPHONES accepts the following forms of payment: CreditCard
No, INFINITY TELECOMM/DING-A-LING TELEPHONES does not offer free project estimates.
No, INFINITY TELECOMM/DING-A-LING TELEPHONES does not offer eco-friendly accreditations.
No, INFINITY TELECOMM/DING-A-LING TELEPHONES does not offer a senior discount.
No, INFINITY TELECOMM/DING-A-LING TELEPHONES does not offer emergency services.
No, INFINITY TELECOMM/DING-A-LING TELEPHONES does not offer warranties.