
East Side Lawn Care
About us
We specialize in creating beautiful lawns, but we also specialize in great customer service. We always want our customers to know how much we appreciate their business. -Rick Halverson.
Business highlights
Services we offer
Expert Tree Service, Lawn Weed Control and Fertilizing, Mowing Service, Mulch Installation, Sidewalk Edging. We also do lawn seeding, adding composted leaf mulch and other amendments., and storm cleanup; Also expert garden preparation, hedge trimming, including roto tilling, shrub and hedge plantings, spring/fall cleanups and other lawn care and landscaping work such as tree/shrub work, tree removal (small to medium size trees); fallen tree or limb removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 14% | ||
| 5% | ||
| 5% | ||
| 7% |
"Hi D! I'm so glad you're happy with the work. I believe you are referring to the planting of the row of arborvitae(?) or is it the sod installation? (They were two separate jobs.) Or both? Probably both! In any case, I am pleased to hear that you are happy with the results. It was good to work with you and R and we would look forward to the opportunity to do so again. Thanks so much for your kind review. Contact me any time. Rick"
"Hello [Member Name Removed], Thanks so much. We really enjoyed working with you and are so glad to hear you are happy with the work. I have shared your nice words with the crew and they are as happy as I am to hear it. Thanks also, for your kind referral. Friends like you are the best kind of advertising there is. Please let me know if there is ever anything else we can do for you. Thanks again! Rick and Crew."
"Hi K. Thanks for the nice review. I'm glad you are pleased with the work. I will pass this along to the guys on the crew who did the work. They are the ones who deserve the praise. They work hard to get it right and really enjoy hearing from happy customers. We appreciate your business very much. Thanks again! Rick"
"Hello [Member Name Removed], Thank you for your kind review. I am very pleased to hear that you are happy with our work. Our crew works hard to provide the best possible service. I show them every Angie'sList review so we can all learn from them and strive to do better and better work all the time.Thanks very much for taking the time to provide your feedback. I look forward to working with you in the future. Rick"
"Thanks so much. We work hard to do high quality work but it's especially great to hear that you had such a nice impression of our crew. They deserve it. They are friendly and hard-working, as well as knowledgeable, so it's great to hear them get some credit for that. Thank you very much! Rick"
"Thanks very much for your review. We have just added hauling service so I am pleased to be of assistance to you in that area, as well as taking care of your lawn and landscaping. We work hard to provide the best service possible and will continue to strive to deserve your trust. Thanks again! Rick"
"Hi [Member name], Thanks for your feedback. I'm sorry you didn't have a great experience. We strive to make every customer happy. However, I thank you for your candor. This is the kind of feedback that helps us to improve. Thanks again, Rick"
"Thank you for taking the time to give us a review. I know you are very busy and I really appreciate that you took the time to provide feedback. Please let me know how East Side Lawn Care can be of service in the future. Thanks again, Rick"
"Our crew did 4 man hours of work as agreed. The limbs were completely cleared from the top of the garage as requested and some additional limb clearing work was done as well. I don't know what we could have done differently, but I apologize if you are not happy with the work."
"No, we do not spray the entire lawn every time. That is wasteful and can contribute to pollution. We spray where necessary. However, we have a satisfaction guarantee, so I refunded this customer's full purchase price. She sounded surprised and delighted that I would refund the whole amount, but that's our policy. I thought this was resolved in the best possible way."
I'm not paying for sloppiness and lies. The people who did the job lied about having 6 bags of wood chips but there was only a fourth of a bag by my garbage can. The workers claimed that they saw a garbage truck pass and tried to sling them in there. I don' t know if I quite believe this.. Plus I was home when they began the work the first time, but had to go to work and they were left there, and the second time, no one was at my home and I was just not satisfied when I did return home and saw the work.
I may not know the landscaping business, but I'm not a stupid woman. I know when work has been done and when it hasn't. I will not be paying an extra hundred ten dollars for this. I thought they were really trustworthy because of Angie's List, but this is ridiculous. I don't know what to do. I will probably get sued because if it's not rectified, I'm going to pay for this job. I'm a new homeowner, but I believe I could have done a better job ourselves. I just wanted it to be professionally done the first year, but it doesn't look like that is going to happen. I'm disappointed and feel cheated. Rick was nice and professional at the first visit, but became in his tone to my sister when she tried to speak with him. I don't have a contract with him and didn't sign anything, so there fore I'm not paying anything else.
"I visited the property and tried to resolve the issue and I was treated with hostility and essentially accused of lying about the work we did. I never want to get into unpleasantness with any customer, so I agreed not to charge anything more than the initial deposit, and tried to remained cordial. I wanted to resolve this issue to their satisfaction. They said they felt this was a fair resolution."
Licensing
State Contractor License Requirements
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