DECORATIVE CONCRETE SURFACING LLC

On 7-20-2015 I hired Al Mcfadyen of Decorative Concrete Surfacing, LLC, aka ?Bad A** Concrete?, to apply approximately 650 sq ft of an epoxy coating with mica flakes to my garage floor.  He told me it would be ?bad a** concrete? when done and he couldn?t wait to take photos and show it off on his facebook page. Things did not turn out as planned and it now looks like ?Half a** concrete?
On 7-22-2015 they started by sanding, grinding and prepping the floor as necessary. Then they put down a black epoxy base and spread mica flakes into the epoxy base. Once the base dried they came back and vacuumed the excess mica flakes from the floor. The next step is to sand down the sharp edges of all the mica flakes with a swing arm and to cover the flakes with a
clear epoxy to seal it all in and to cover any sharp edges.
Al Mcfayden stated one of his guys burned through the surface with the ?swing arm? and that it caused unevenness in the coloring of the mica flakes. He said he would come back and put another top coat on it so it all blends together.  When he was done it was obvious that the back half of the garage did not match the front half of the garage and you could still see the burn marks in the surface. Al admitted to the problem and stated they would come back and top coat the entire floor to make it right.
On 8-2-2015 they came back and put a new top coat on the entire floor. Then they sanded the mica flakes again and left burn marks throughout the garage again. They also spread the clear coat very unevenly leaving some spots of the floor look dull, other spots looked shiny and some spots are so thick it looks wet like a puddle. They also did not put enough clear around the perimeter of the garage leaving very sharp mica flakes which ended up cutting the bottom of my daughters foot when she walked across it.
At this point I had given up hope that Al had the skill level needed to properly sand and finish this type of floor so I asked him if
he could at least come back and take care of the sharp spots in the middle of the floor as well as the entire perimeter. On 9-8-2015 he finally sent out a couple of his guys that stated they had been working for Al for less than a year and were not real familiar with how this floor should have turned out. They also told us that the guys who originally did our floor had been fired. They sanded down some spots with a drywall sanding screen and spread some more clear with a paint brush. They missed several of the sharp areas again.
We asked Al one more time what he can do about this. He told us he wasn?t sure because he had not seen the finished floor since it was redone and that he was not willing to come out and look at the floor because a text we sent him had a nasty undertone to it. The real reason is because he had already been paid the full amount of the job and he was not capable of doing it correctly. He told us that he was experienced in this type of work but after witnessing his incompetence over a period of 6 weeks I doubt they have ever done this type of work before.
I am now in the process of hiring an experienced concrete surfacing company to come out and redo this disaster of a garage floor that Al Mcfayden and his crew installed. I would not recommend these guys to do any work unless you are looking for half a** concrete.