COMPUTER GALLERY

My computer was so slowwwww.  It seemed like there was plenty of space on the hard drive and there were no junk files, but everything from booting up to doing anything took forever.  I thought that I would have to spend big bucks and get a whole new PC.  I called Computer Gallery for advice and spoke with Phil, who had built this computer a few years ago.  He looked up the build info and was sure that what I really needed was a new solid state hard drive.  He told me that the prices of the drive have come down recently and he guaranteed that this would fix my problems.  If it did not, he would build a new PC and use that drive in it.  I dropped off the PC and 2 days later I got a call from Karen to come pick it up.  She said it was FAST and I would be happy with it.  Got it home and WOW what a difference!   It booted up so fast and never hesitates or stutters like it used to.  I am so happy!  I only had to spend just short of $300 to have what seems like a brand new PC.  Plus I didn't have to change my operating system or other programs.  I can't say enough about the great work and advice that Computer Gallery has given me over the years!  Phil & Karen really know their stuff! 

Computer had a virus of some sort.  Karen cleaned it up.

Karen and Phil are always available; always friendly and helpful; and always do excellent work.

 I am not the least tech savy and Phil did a great job communicating in a manner that I could understand.

My computer died.  Turns out it was the power supply unit.  Phil came in on a Saturday morning although the shop is not generally open on Saturdays.  Repairs were completed and the computer was ready on Monday.  You don't get faster than that.  I asked about whether or not I needed to upgrade the computer.  Phil, however, told me that it wasn't necessary for the tasks I am doing.  Anywhere else would likely have been happy to sell me a new computer. 
Great, honest service and support.

They failed to replicate it and I took it back. There was personal information and they treated it with confidentiality.

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We have used Karen and Phil at Computer Gallery for years. It is good to have their reliable skills at our service and to have them give advice that is not invested in any particular product line.

I found this provider on Angie's List a couple of years ago and have been glued to their quality and thorough assistance ever since. Phil found the problem with my old PC and offered repair options, but I decided that it was time for a new one. We discussed a "wish list" and he gave me a reasonable quote. I have a computer science technical degree, so when Phil gave me the specs, I knew he was offering top quality components and rugged pre-release testing. Two weeks later I picked up the new PC and couldn't be happier!