CHRISTINE SOWINSKI HOUSECLEANING

AFTER TWO AND A HALF YEARS, THIS COMPANY HAD AMPLE TIME TO DEMONSTRATE QUALITY SERVICE, BUT AFTER MULTIPLE INCIDENTS OF DAMAGED PROPERTY, I FEEL I MUST GIVE THIS COMPANY LOW MARKS. AMONG THE DAMAGED ITEMS WERE, BENT METAL MINI BLINDS, SHREDDED EDGES ON HALLWAY RUG, SCRATCHED WOOD ON DRESSERS, DENTS AND CHIPS IN PLASTER WALLS, AND GENERAL CARELESSNESS WHEN REPLACING ITEMS. THIS IS IN ADDITION TO AN OVERALL POOR ATTITUDE AND DISRESPECT. PREVIOUS INCIDENTS OF DAMAGE HAD BEEN BROUGHT TO THEIR ATTENTION, YET ALWAYS RESULTED IN THEIR DENIAL. AFTER FINALLY FEELING THAT I NEEDED TO ASK FOR COMPENSATION AFTER THE TORN RUG, I WROTE A NOTE ASKING THEM TO PAY FOR OR REPLACE THE DAMAGED ITEM. THIS RESULTED IN A VERY UNPROFESSIONAL AND NASTY NOTE STATING THAT I WAS TOO PARTICULAR, CALLED ME ''NEUROTIC'' AND SARCASTICALLY TOLD ME TO ''HAVE A NICE WEEKEND'', AND DRAWING A SMILEY FACE ON THEIR NOTE. I HIGHLY RECOMMEND TO OTHERS THAT THIS SERVICE BE AVOIDED.