CHAMBERLAIN'S FLOWER & GIFT

We ordered a balloon bouquet for a friend as a memorial for her son who passed away on his birthday. When the delivery man arrived at her house, she was not there so he called me and asked what I wanted them to do and I asked him to leave them on her back porch. Unfortunately, when my friend arrived home the balloons, including the mylar balloons that are supposed to last for a number of days, were partially deflated. She called Chamberlain and they said they'd bring her new balloons. However, because she was upset, they called back- but my number was the contact. I explained the entire situation to them and they could not have been more wonderful. They went out of their way to make sure she got the flowers at her work and their biggest concern was that the process was as easy as possible on her. They were so patient and flexible. It was some of the best customer service I have ever encountered. I highly recommend Chamberlain Flowers.