Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Burkhardt Heating & Air Conditioning
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
Full service heating and cooling contractor serving entire metro Milwaukee area since 1961. Milwaukee's only HVAC contractor who has earned Angie's List "Super Service" award every year and two time Bryant "Medal of Excellence" award winner. Always open by appointment.
Business highlights
Emergency services offered
64 years of experience
Services we offer
Air Conditioners, Air Conditioners & Heaters., Air Duct Cleaning & Gas Piping, Boiler, Boilers, Gas & Oil Furnaces, Install And Repair Gas & Oil Furnace
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8705 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 1-25 of 705 reviews
Chuck K.
Aug 2024
Annual service was performed very well.
Michael B.
Jun 2024
I use Burkhardt for all HVAC servicing, including preventative service to guarantee my HVAC longevity. I have had very fine service from day one of my move to my Northridge Lakes vintage condo. Today, Technician Sher did a fine all the way round examination and extra contractual work. I’m especially impressed that he diligently checked the compressor and evap coil and suggested sound maintenance for those components. As usual, Burkhardt did a super job. —. Mike Bjordal
A M.
May 2023
I’ve been working with Burkhardt since 2014 and they are great. They’re punctual, professional, and very knowledgeable. I’ve learned so much from them about how to properly maintain my HVAC system. I will continue to use them for as long as I live in their service area
David H.
May 2023
I originally found Burkhardt Heating & Air Conditioning in 2021 through a recommendation from Angi's List, when my HVAC system was having various issues. Today, I'm posting a review for the HVAC services I received from Burkhardt on April 27th, 2023. Early in 2023, Burkhardt Heating & Cooling presented a new annual home HVAC-Maintenance package that could be paid for in 12-interest free monthly installments. This maintenance plan was not only significantly cheaper than than the former lump-sum plan, but it also included several types of additional discounts that were previously only available through occasional coupons. This new plan (which includes Spring & Fall Cooling & Heating checkups) is, in itself--in my opinion---a FIVE STAR+ benefit that Burkhardt offers!! I had my first 2023 checkup of my cooling system on April 27th by Burkhardt under this new plan. The technicians arrived punctually, were jovial & friendly, and spent nearly an hour making sure that not only my air conditioner was working properly, but that the entire A/C-supporting system was in good health! The techs were highly-skilled, knowledgeable, and professional, and went out of their way to ensure that everything was in working order. They found dust accumulating on the fan of the blower motor, and offered a device that I could purchase that would greatly reduce that dust accumulation--so as extend the life of my HVAC system 3-4 years beyond its 10-year projected life-span!! They did not try to hard sell me, or pressure me into making the purchase, but simply presented it as a suggestion. I asked them if there were any discounts that could be applied to the purchase. They found THREE DISCOUNTS (including a Veterans discount), which so significantly reduced the cost of purchase & installation, that I purchased it on the spot! I have found Burkhardt Heating & Cooling so honorable, honest, reliable, professional and friendly--from the front office to the field--that they deserve a FIVE STAR+++ rating!!
Darcy M.
Apr 2023
It is reassuring to know this company's staff includes a Senior Systems Analyst who can troubleshoot issues when they arise. They also have timely access to contractors such as electricians should those services be required. Solving problems is made simple by this company.
Jeani F.
Jun 2022
My experience with the individuals in this company was outstanding. They have extraordinary expertise and dedication, and the quality of their work is first-rate. They went out of their way to accommodate my schedule and budgetary constraints, and always with a smile.
John K.
Apr 2022
After years of quality service, Burkhardt has dropped the ball tremendously with us since November. Roughly once a month, our furnace (which they installed) would shut down due to the filter clogging and overheating the unit. Each time, Burkhardt would come out and have a different theory as to what was going on. And every time they worked on the furnace, they assured us everything was now fine. This continued to happen through the dead of winter and into spring. My wife and I both work from home and have two small children, so having a freezing house was an issue. I don't expect perfection and realize that it takes some time to figure out what is going on with a unit, but at some point, you have to conclude that either the unit is a lemon or their personnel isn't doing their job. The unit is under warranty, but every time I brought that up, it was dismissed and told they would figure it out. I began voicing my displeasure to them and everything changed. Calls went unreturned and promises of follow ups went unfulfilled-even to the point where I had to call in order to remind them of services they told me we needed to have done. They even had their installation supervisor come out to put in a new humidifier and left with the bottom panel of our unit wide open with exposed wires! Their "supervisor" did this, resulting in yet another night with our furnace not running.
Sonya H.
Jan 2022
We needed a new furnace. So we Google heating and cooling and because so many places were backed up we were told by one of the other businesses to call Burkhart . Glad we did they got us in within a few days and the few days waiting they supplied us with more than enough space heaters.we want to thank Jessica and Mahogany in the office and sales men Jake and Mike and Drew and Dean they had the hardest job putting it altogether going up and down the stairs inside and outside into the bitter cold Wisconsin weather. Thank you all
Harlan W.
Sep 2021
I'm not so sure I trust them any longer and here's why. I had them come over to do routine servicing on both our 7 yrs. old Bryant units we had bought from Burkhardt in 2015. I had a credit certificate from them on a previous installation error of theirs. When we initially bought both of the brand new units from them. So, this time I had used it (the credit certificate) towards the servicing which normally is around $149.00 each unit (roughly). The service guy comes over for the services and highly touts this a/c additive for $300.00 to my wife! OMG! Really?! He talks her into that the a/c will run quieter and better. For $300.00, mind you. Then oddly enough, our Bryant furnace wasn't working when he tested it. The fan motor failed. They came back to fix it. Luckily it was covered under our 10 yrs manufacturers warranty. He said it was probably due to the recent power outage we had in August 2021. Call me skeptical if you'd like. Something's fishy on especially this a/c additive. Don't fall for this!!
Mark B.
Feb 2021
Emergency repair needed immediately on afternoon of SuperBowl Sunday. Replaced filter that got sucked into fan causing overheating. Work not completed due to "debris" found in ductwork, but panels were not replaced. Furnace ductwork & furnace panels (that cover moving parts and flame portion of burner) left UNSECURED, with screws missplaced. Poor response from manager when brought to his attention. Work was NOT completed, and suggested repair was NOT completed. Expensive intervention that was incomplete, and no resolution from management. I've used Burghardt before without complaint, but you know, 1 bad experience is far more potent than lots of good ones.
Jack N.
Dec 2020
In addition to checking the furnace, the technician gave me lots of advice & showed me things to look for.
Rey W.
Dec 2020
Every year we have Burkhardt come out and either check the furnace, the A/C condenser or both. Every time the results are the same: excellent communication, highly knowledgeable technicians, and very high quality service. The owner, the technicians, the installers, and all of the office staff are honest, and work hard to get everything right the first time. If follow-up is required they do it promptly, and they bring back more expertise to solve the problem. These guys are exceptional and we trust them. At this point, we wouldn't consider any company other than Burkhardt to work on our HVAC. Thank you for a job well done!
Linda S.
Nov 2020
Excellent... Chris is amazing person. I would highly recommended him. Very knowledgeable and efficient.
Allen D.
Nov 2020
Incomplete the first time around. Prices were hidden as they did not call when they said they would. Manager was very rude.
Gregory T.
Nov 2020
Had Terry from Burkhardt come over to look over our two furnaces to make sure they were ready to go for the upcoming winter. Arrived on time, good conversation, fine tuned everything, and would hire again. They are also doing my parents house.
Jerome N.
Aug 2020
Everything went well, however, I was disappointed that the tech did not take a few minutes to clean the Air Conditioner of the leaves and debris as this was the real reason for calling a professional.
Jamin H.
Jul 2020
They came in a fixed the problem almost right away - and while they were here, they told me about a recall on a different part of my unit, so they also took care of that, with no additional charge. I trust them to do their job, and do it well!
THOMAS B.
Apr 2020
Burkhardt responded promptly to my Monday morning call. A carbon monoxide alarm had sounded the previous evening and after responding to that, we wanted to get an immediate inspection of our 24 year old furnace. After the inspection, we decided to replace the entire Furnace, A/C and thermostat system. The work was done the next day, completed by 3 p.m. The workmanship quality was very good, precautions taken to avoid any disruption to the household and everything was thoroughly explained. I was very satisfied with the results.
Response from Burkhardt Heating & Air Conditioning
"Thank you for taking the time to provide a review and we are glad that you were satisfied with your installation."
Tom R.
Mar 2020
All my service calls went very well. I have used Burkhardt multiple times over the last three years. (I even bought a furnace from them last year and I was extremely happy with the price and the quick turnaround service. I have always found them to be trustworthy, fair, respectful, efficient... and so many more positive adjectives that I could come up with. Their work is always done well and at a fair price. When there have been discrepancies, they always resolved them quickly. There are very few contractors that I trust as much as I trust Burkhardt. If you are looking for an outstanding HVAC company, you will not be disappointed by using them!
Response from Burkhardt Heating & Air Conditioning
"Thank you!"
Michael Z.
Oct 2019
I initially had difficulty with the furnace unit installed. I grew frustrated after several trouble shooting visits in which the problem would seemingly be addressed but then reappear at a later time. I consider the true measure of a business how they handle adversity and they went above and beyond to satisfy me. The original furnace was COMPLETELY REPLACED at no cost to me and has worked great since. As a small business owner myself, I understand that "things happen" but the onus is on the business to make the customer whole and they have more than exceeded my expectations. I enthusiastically recommend this company and will be using them for future HVAC services.
Response from Burkhardt Heating & Air Conditioning
"Thank you for your patience and sharing your experience with Burkhardt Heating. Even if we need to replace the furnace again at no charge we will do that to take care of the customer."
SUZAN B.
Sep 2019
Technician was prompt, professional and courteous. He explained what he did and made recommendations for future work.
Response from Burkhardt Heating & Air Conditioning
"Thank you for taking the time to provide a review on the maintenance of your furnace. Glad you were satisfied with our work."
David H.
Aug 2019
Angie's List came through with flying colors!! I was amazed at both the outstanding responsiveness of the company and the quality and honesty of the technician who serviced my furnace. The technician was friendly, down-to-earth, thoroughly knowledgeable, and gave me several useful tips for the care of my system. Because Burkhardt is also a Certified Carrier Dealer, the technician was able to determine that my blower motor, regularly priced at $650+, was still under warranty--and replaced if for only $125, the cost of labor. Since this blower motor services my central air system, also, I was doubly blessed by the technician's forthrightness. He even diagnosed squeaking sounds from my system that had been plaguing me for months--caused by the metal-to-metal contact of the straps bracing some of the conduits--a simple fix. I give Burkhardt Heating and Air Conditioning 5+ Stars for their excellent service!!
Response from Burkhardt Heating & Air Conditioning
"Thank you for choosing Burkhardt Heating for the service on your furnace. When a repair was needed, we always check to see if we can find any warranties even if we didn't do the original installation. Glad we could save you nearly $1000.00 by searching and finding out your furnace had an extended warranty so the repair would be covered at no charge for you!"
JILL C.
Jul 2019
AMAZING - I was fully expecting to have to totally replace my 16 year old AC until. But Dan was able to quickly diagnosis and repair the AC in less than 30 min. Others might have taken the opportunity to sell me a new unit, but not Burkhardt. You now have a customer for life! Same day repair and less than $500 - AMAZING
Response from Burkhardt Heating & Air Conditioning
"Glad Dan could get your central air conditioner repaired quickly for a reasonable price. Thank you for sharing your experience with Burkhardt Heating."
Mayank M.
Jul 2019
Bad experience today. We used them last year for same service. Dennis came out and performed it. So I called again today. First they said they would come tomorrow, then they called & said a customer had canceled & they could come today. Dennis came out again. Said Trip/Service Charge was $200 - surprisingly steep! Other companies charge $50-100 less! Dennis recommended cleaning AC filter - but declined to go into the hot attic to take a look. Don't blame him, but I did pay a steep trip charge at that. And 2 lbs. of refrigerant would be $400. Total Service = $600. Wow - didn't expect the high expense. Asked Dennis to apply their coupons, he said there weren't any. After service I checked their website & see they have a $20 coupon. Not a huge amount, but why deny it? Very disappointing experience.
Response from Burkhardt Heating & Air Conditioning
"Please enter what you would like the response to look like:Thank you for the opportunity to respond.[Member Name Removed] contacted us for the first time last year. We did several service repairs including refrigerant. He was not happy then at the costs at that time. He threatened to call the BBB on us in 2018. We quote all repairs upfront before work is done. We tell them what the diagnostic is before we schedule. We had concerns going back after last experience but we did and same day too! The same tech was there last year and said are we really going back? Last year after the service call we followed up to make sure all was running well, last year we recommended replacement, we sent them a mailer in the fall and spring for check ups, we sent them a refrigerant letter in March about a leak in their system that needs to be replaced or checked. We followed up on that letter with a phone call about a month later. We contacted them 7 times since we were out there last year to get ahead of this issue but no, contact us on one of the hottest days of the year. We scheduled you in same day, which all my other friends at other companies cannot get out for two weeks and charge more for after hours calls couldn't do. Why is it when we come out after hours shift the price is surprisingly steep when you knew before? Why did you not go with the other companies that are less? Our tech Dennis would not deny a valid coupon. Its right on our Angie's list page, just mention it and we do it. About the attic... FYI is at least 50 degrees hotter than outside in that attic. Outside 90 degrees attic 140ish. I just read an article this morning about a tech that died in an attic. Did you hear me? A tech died due to heat issues in an attic! We do let people know when it is this hot that we are NOT going in attics. Thanks for letting me explain this to our other readers. Be aware; we do tell you when we will be there with the price before we schedule; we quote the job before we do it; we do give coupons; we do not put our techs in harms way. I think that sums it up."
Robert L.
Jul 2019
works fine now
Response from Burkhardt Heating & Air Conditioning
"Thank you for the review!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Burkhardt Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Burkhardt Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Burkhardt Heating & Air Conditioning offers free project estimates.
No, Burkhardt Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Burkhardt Heating & Air Conditioning does not offer a senior discount.
Yes, Burkhardt Heating & Air Conditioning offers emergency services.
No, Burkhardt Heating & Air Conditioning does not offer warranties.