B-Clean Home & Corporate Cleaning
About us
Let us do the cleaning so you can get on with your life!
Business highlights
Emergency services offered
15 years of experience
Services we offer
Home cleaning services, move in & move out cleaning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.04 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 25% | ||
| 0% | ||
| 25% | ||
| 50% |
Showing 1-4 of 4 reviews
Brenda W.
Nov 2012
I had this company clean for me bi-monthly for six months. The cleaners
were honest and hard working. If I had a small issue it was quickly
resolved. I stopped the service because I moved. I have found it very
difficult to find people I trust to clean my home so the occasional
rescheduling was easy for me to not be annoyed with.
were honest and hard working. If I had a small issue it was quickly
resolved. I stopped the service because I moved. I have found it very
difficult to find people I trust to clean my home so the occasional
rescheduling was easy for me to not be annoyed with.
Kenneth W.
Apr 2012
They were great the first time. I hired them again, and they did a terrible job. They said they would be back the next day. It has been two weeks, and I still have not seen them. They totally missed cleaning one of the bathrooms.
SHARON E.
Apr 2012
So here comes the good part. I had a scheduled appt for March 23rd. On March 22nd Byron called about 8pm and said that one of his van broke and he didn;t have anyway to get his cleaning crew to my house the next day could we reschedule. I said sure and we agreed on the following Thursday. I took off of work early so I could be here to let them in. Well no one shows up and no one calls. I sent Byron and Living Social a few e-mails asking what I could do. Living Social said that I could use the money that I had paid towards a cleaning for B-Clean. But since it was expired there was nothing they could do. And in all this time going back and forth with Living Social, and copying Byron, he never returned an e-mail. So I tried calling and leaving voice mails. Never a return call. So now I have spent $30.00 and cannot get a credit with Living social and Byron not returning my messages. The only reason my certificate was expired was because the vendor changed my date and never showed up. I am not only angry at B-Cleaning but Living Social because they have no control over their vendors and basically say you're out of luck. So buyer beware not only for B-Cleaning but for Living Social. I guess I should have bought it on Groupon since they give refunds or credits.
I also guess aI should have looked at the reviews before I purchased the two certificates.
I also guess aI should have looked at the reviews before I purchased the two certificates.
Mary W.
Jan 2012
I called and asked for my home to be cleaned, they fit me in because I was recovering from surgery. The day of I got a call that they would be late. I asked for the rooms noted above to be cleaned. What I found was that my bedroom, den and family room were not dusted nor vacuumed. The floors in the living/dining room had dust, needles from our Christmas tree, and crumbs on them. The kitchen table and chairs were not cleaned, there were dust bunnies under the kitchen table. There was a ring around the toilet bowl in the master bath. I called to complain and talked to Byron, who told me that Ihad not called within 24 hours, so there was nothing he could do. The policy is for them NOT to clean kitchen tables and chairs, nor do they move any furniture, including light dining room chairs to get at crumbs under the table. This is a very poor way to run a business.
Response from B-Clean Home & Corporate Cleaning
"I am very sorry that you feel this way. We fit you in becasue you promised to sign a contract for services. We feel that you never intended to sign a contract in the first place. you just needed us to clean agian before your party. I find it very unfair that you tell your story with so many gross untruths. I did speak to you and you also spoke to my Field Supervisor. We have a guranty to clean your home with in 24 hours if you are not happy. A week passed an that is when you called us. With that said we offered to come clean your home with no cost to you and you said you did not want my people back in your home. I informed you of our company policy and stated that if we are not allowed to re clean your home becasue you are so dissatisfied that we could not offer a refund at this time. You told me that you would write on Angies list and to who ever you could think of and I informed you that we would defend our Company. That is all we said to each other and than we hung up. How, as a buisness am I supose to know what is what and what parts were missed if you dont call us for a week. Than not to let us come back to make it right. When I asked why you waited so long to call you stated that you were to buisy? I find that hard to swallow, I am sorry I realy do. We have run into allot of people that purchased the Lving Social deal with the ME, NOW attitude and when they dont get what they feel they are intittled to they make unfair coments on places like these. We work hard and always honor our costomer service gurantee. we are liceansed and insured for added protection. WE WILL NEVER RUN A COUPON DEAL AGIAN! and thank you to all the true customers that really get what doing buisness is all about. We have over 300 contract customers for a reason. We thought running this deal was a good way to find new customers. All we found was allot of head achs and very unkind people."
Licensing
State Contractor License Requirements
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FAQ
B-Clean Home & Corporate Cleaning is currently rated 2.0 overall out of 5.
B-Clean Home & Corporate Cleaning accepts the following forms of payment: CreditCard
No, B-Clean Home & Corporate Cleaning does not offer free project estimates.
No, B-Clean Home & Corporate Cleaning does not offer eco-friendly accreditations.
No, B-Clean Home & Corporate Cleaning does not offer a senior discount.
Yes, B-Clean Home & Corporate Cleaning offers emergency services.
No, B-Clean Home & Corporate Cleaning does not offer warranties.