Andrew Toyota Scion
About us
Let your next vehicle shopping experience near Milwaukee, WI be one that you truly enjoy at Andrew Toyota! Our dealership is home to a great selection of new Toyota and used vehicle options to offer something to match every driver’s needs. Relax and shop for the vehicle of your dreams your way without pushy sales pitches and with professionals that truly care about your experience. We take a great deal of pride in the vehicles we sell, but we are concerned more about building a relationship than making a sale. That's why we are 22 time winners of Toyota Motor Company's President's Award! Check out our extensive inventory or stop into our showroom and experience first-hand what sets Andrew Toyota apart from other dealerships.
Business highlights
57 years of experience
Services we offer
As a Toyota dealership, and a complete auto repair/service & body shop all on site., complementary shuttle services, our service department is able to offer a full line-up of service for your car or truck. Whether your car needs a new engine - or just an oil change - we are here to help. Perks of choosing Andrew Toyota include complimentary car washes
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.793 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 3% | ||
| 1% | ||
| 2% |
Showing 1-25 of 93 reviews
JAMES M.
Oct 2017
They do it right. They are kind of pricey. They are completely reliable and so i am happy with them. Same day. Facility is fine. I don't wait, they have a driver to drive me home and then pick me up when the work is done. No problems with the workers.
Response from Andrew Toyota Scion
"Thank you for your continued business. We value you as a customer! All the best, KC Han, GM"
Ted P.
Oct 2017
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Response from Andrew Toyota Scion
"Thank you for your continued business. We value you as a customer! All the best, KC Han, GM"
Robert H.
Aug 2017
Covered under warranty. They do a good job. Time varies. They are pretty quick and offer transportation during service. Good communication.
Response from Andrew Toyota Scion
"Thank you for your review and continued business. We value you as our customer. All the best, KC Han, GM"
Karen F.
Aug 2017
Yes, I would use them again.
Karen F.
Aug 2017
Yes, I would use them again. It took about an hour and a half to complete the work. The workers are professional, they are responsive to my needs, they listen to what I want and they are very courteous and professional. They gave me a checklist that we could possibly need done the next time we come in. I am selling the car, so they recommended I defer a few things instead of paying for them in the short run.
Karen F.
Aug 2017
Yes, I would use them again.
Karen F.
Aug 2017
I am paying for premium service. It took about an hour and a half. They are professional and responsive to my needs. They listen to what I want. They are very courteous and professional. They gave me a checklist of the car and recommended some things for the next time we bring it in. They are aware that I am selling the car. It is 10 years old, so they recommended I defer a couple of things instead of paying for it in the short run.
Response from Andrew Toyota Scion
"Thank you for your review and continued business. We value you as our customer. All the best, KC Han, GM"
Gregory G.
Jul 2017
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Betty U.
Jul 2017
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Janice A.
May 2017
We are always very satisfied.
Les P.
Feb 2017
They just made a lease fair and still about as smoothly as it possibly could have. One nice thing that they have always done for us, it's about the fourth car that we've leased from them but they never charge us upfront for anything more than the first months lease. You know a lot of other places you go, okay you get certain payment but you also are paying 2000 or whatever on the car, an addition. They have never done that, they've always just charged us the monthly lease price. I'm sure they work out different things for different people, but it worked for us and we appreciate that. They will do little extra things. When we first started to use them, we had a lease with another dealership. The other dealership made it very difficult to even return a car, we had to take it to one of the distant suburbs in the area, and they promised us no ride back or anything. Andrew Toyota took care of the whole thing, they returned our vehicle for us. They made the experience good then, and been doing it ever since.
ROSALIE T.
Feb 2017
My primary complaints about Andrew Toyota are the dismissive attitude of the service specialist; his ignorance of a potentially fatal manufacturing defect; and that Andrew does not check brake systems when told that the master warning light appears. I will never patronize them again and will discourage others from doing so.
Response from Andrew Toyota Scion
"Thank you for your feedback. Customer satisfaction and safety are of EXTREME importance to us at our dealership. I did talk to our Service Manager, Allen Good, about your feedback/ review. He remembers speaking to you and was happy that he was able to get the repair covered under your warranty extension. He reviewed your repair order from November and did not see any concerns from you about any warning lights being on. He did review the technicians notes and did not see any indication of any warning lights being on. The work order stated that your vehicle was just in for a routine oil change and multi-point inspection. We are sorry to hear that you had an issue with the brakes and were happy to get the repairs completed for you at no cost at your December appointment. We strive to make sure every customers vehicle is safe, reliable, and very well maintained. I will make sure that my Service Manager calls you today to ensure that you are not having continued concerns. We are always here to help you for any future needs. For your records, Allen Good's direct line is (414) 540-2597. Thank you, The Andrew Toyota Customer Care Team"
Karen F.
Jan 2017
unknown
Response from Andrew Toyota Scion
"Thank you for the A rating and your business. We appreciate being your Toyota dealership of choice. All the best, Allen Good, Service Manager"
Ted P.
Dec 2016
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Ted P.
Dec 2016
They always did excellent. They're very professional , they're also easy going, and I know that they deal with a lot of people.
Eva S.
Oct 2016
unknown
Response from Andrew Toyota Scion
"Thank you for the "A" rating and your continued business! Much appreciated, KC Han, GM"
Julie I.
Sep 2016
I was happy with it. That's the only time I bought a car from them, I use their service department.
Response from Andrew Toyota Scion
"Thank you for your sales and service business. We are honored to be your Milwaukee area Toyota dealer of choice! All the best, KC Han, GM"
Judith M.
Aug 2016
unknown
Response from Andrew Toyota Scion
"Thank you for the "A" rating and your continued business! Much appreciated, KC Han, GM"
JANET C.
Jun 2016
unknown
Response from Andrew Toyota Scion
"Thank you for the "A" rating and your continued business! Much appreciated, KC Han, GM"
Pat R.
Jun 2016
unknown
Response from Andrew Toyota Scion
"Thank you for your continued business! Much appreciated, KC Han, GM"
Rickard H.
Apr 2016
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Response from Andrew Toyota Scion
"I am sorry to hear you were not able to give us an A rating. I will be bringing this to my Service Manager's attention and he will call you right away. You are a very valued customer and your satisfaction is our number 1 priority! Sincerely, Shelby L.- Customer Care Manager"
SALLY B.
Mar 2016
unknown
Response from Andrew Toyota Scion
"Thank you for your review and business. You are a very valued customer. Best wishes, Allen Good, Service Manager"
Carla B.
Mar 2016
unknown
Response from Andrew Toyota Scion
"Thank you for your review and business. You are a very valued customer. Much appreciated, KC Han, GM"
Jessie C.
Mar 2016
unknown
Response from Andrew Toyota Scion
"Hi [Member Name Removed] -Thank you for your review and business. You are a very valued customer. Much appreciated, KC Han, GM"
Gregory G.
Feb 2016
unknown
Response from Andrew Toyota Scion
"Thank you for your kind words, review, and business. Best wishes, Duane Domagalski"
Licensing
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FAQ
Andrew Toyota Scion is currently rated 4.7 overall out of 5.
Andrew Toyota Scion accepts the following forms of payment: CreditCard
Yes, Andrew Toyota Scion offers free project estimates.
No, Andrew Toyota Scion does not offer eco-friendly accreditations.
No, Andrew Toyota Scion does not offer a senior discount.
No, Andrew Toyota Scion does not offer emergency services.
No, Andrew Toyota Scion does not offer warranties.