Alarmtronix LLC

unknown

The next day I pulled into Alarm-tronics with the alarm going off.  The lady working behind the desk was very helpful.  I was quite upset at the whole situation.  She was able to go out to my car and get the alarm to stop.  She told me to come back in a couple hours and looks like they had to install a whole new system comparable to the one I had which would be a few hundred dollars or more, as I recall.
When I went back an hour or so later, to my pleasant surprise,  the owner's wife's car had the exact same system on her car  that I had, and they were planning on selling the car so he sold me her remote for $50.00, which he said is what he paid for it.  I believe it was an extra remote.  I was very happy that he had saved me lots of money and had it working with the system I had on my car and did not have to spend a lot of money.. 

Quality work at a fair price. The remote starter works great! They did the work pretty fast and left my vehicle clean of any materials. I would definitely come back.

I called on a Thursday about getting kit installation. Owner said they usually have same day service so I said I'd come in Saturday. When I got there he said he couldn't install that day because he had 10 jobs. He suggested Monday. I asked how long he was open & he said 5:00 p.m. I arranged for a friend to meet me @ the store Monday a.m. & take me to work. Same friend was to leave work early, as was I, so I could get to the store by 5:00 p.m. The store called at 1:30 & said kit was installed. I said I'd be there by 5:00 & was told the owner was leaving @3:00. That meant both friend & I had to leave work 2 hrs earlier than planned. I arrived @ 2:50. I told owner I was informed store was open till 5:00; owner's response was his "guys" were leaving early due to St. Patrick's Day & he hadn't known anything about it. I said I wish he had told me ahead of time about leaving early. He reiterated the St. Patrick's Day story & said "I apologize." He was very pleasant but actually unapologetic.

We were very pleased. Randy the owner was very professional, knowledgeable, and fair. It was just a first rate experience. The store was clean and the price was nice.

GOOD WORK, MET HIS DEADLINE, WHOLE OFFICE WAS PROFESSIONAL, DIDN'T TRY HARD TO UPSELL US