Stop looking. Seriously. You found the best. Accurate is who you want to do your repair.

We were selling what we thought was our perfect little home. The purchase of our new home was contingent on this sale. When our buyers scheduled the inspection, I had ZERO reservations that the house would have issues. It turns out our basement walls had moved in the ten years we'd been there. Our buyers stayed with us. They got 4 quotes. I was there for all of them. Paul at Accurate was BY FAR the most thorough in explaining what they would do, when they could do it and how much it would cost. With the offer for our new home on the line, time was of the essence. Paul stayed late and wrote the quote that night. A few days later we gave the go ahead. They came in and did the drain tile test. Turns out there were issues there. The foundation to which they needed to connect the support beams to were actually 2 courses below the basement floor. They have to dig a trench 2 feet wide and 2 feet deep around two walls of the basement. This was unexpected by all. Accurate did not change the schedule for job completion even though the job just grew by 40%. The price did change, as expected. Accurate worked with me on the price, giving me the Shorewest discount and letting me remove some paneling and built in shelf units to help keep the cost down. They also gave me terms and let me pay the balance AFTER the closing on the new house. It all went like clockwork. Henry Ford would be proud. Every man on the job knows his roll and performs it with little lost in wasted effort or movement. For 3 days they took over our street with trucks and diggers and mixers. But as quick as they came, they left. Except for a new patch of asphalt in the driveway, you'd never know they were there. Like I said, the buyer of our home stayed with us the entire process. They got a beautiful little home with a 10 year guaranty on a rock solid basement.

So in the end we asked ourselves. Who else quoted lower? No one. Who else offered to move their schedule around to fit us in so our other home purchase could go through? No one. Who else promised 3 days start to finish and delivered on that? No one. Who else let me save a few bucks by doing some demo myself? No one. Who else let me pay the balance AFTER the close of the home? No one. Who else should you be looking at to do your basement repair? No one.

Stop looking. Seriously. You found the best.

My family was in the process of getting my mother's home ready for renting after she moved into assisted living. We were surprised by the bulging foundation in the basement about 3 weeks before the rental date. Chris from Accurate was one of the four companies I met with and I was impressed with his knowledge of the situation and his thorough explanation of his solution. He and his partner Fred promised me that the job would be done before tenants would move in and they accomplished this feat by fitting this job in between others. His crew was very efficient and professional and my family is grateful that the job got done on time. The only problem was that the situation dictated that they could not schedule a time that they would start or when they would be there working which made it very difficult for me to schedule other work that needed to be done, but that is not Accurates fault. I would not hesitate to recommend Accurate Basement Repair to anyone with a basement problem, in fact I already have. Thanks to Andrea in the office for putting up with my almost daily phone calls and always trying to get me scheduling information.  

A good education during the inspection & bidding meeting, backed by a reasonable bid. They can recommend a handyman to assist with preparation & then recovery after this highly invasive procedure. The job was done in three days (don't see how it could have been any faster!). Crew arrived when expected, required Village inspections were arranged and passed, job site left clean and secure when all was closed up. Specific date of work was a little soft at first, between my need to clear the area and the impact of the weather on their work. However, the administrative lady was in regular communication and it all worked out nicely in the end.

They were recommended by our Realtor. They are very fast and their work is quality. I like their work, it was awesome. We had a problem with communication with them. Their communication was poor.

Little slow to start but once they got going, repairs were made on schedule. Needed to come back for minor adjustments. All went well.

They were the ones I wanted for the basement repair and would have preferred to have. It was like your next door neighbor that was going to do your basement. They were real friendly. They were very nice. They followed through on everything. They were calling me on weekends because I was scrambling at the last minute to get estimates. They went beyond this Monday to Friday stuff. That's what stood out to me most. The guy was calling me from Madison during his son's concert. That was dedication. They wanted the business. They were going to do it. They were going to get it. They pointed out some other things too that I had to go back and question the other guy who actually did the work about. They even pointed out discrepancies in his estimate. But the buyers wanted that particular guy because the realtor had referred him. I would use them again in the future.

They will be doing the work shortly. They were extremely professional and extremely knowledgeable. There was no high-pressure sale. They seemed to know what they were doing; they were experienced. They had good solutions to the problem. I will use them again in the future.

It went great. There were no problems. They were great with the price. The customer service was excellent.

It took a while to get them to come out at first, because this was right after the flooding of July 2010, and they were very busy. I was not able to get any other company out sooner either. I was very pleased with Paul, their estimator. He suggested doing some tests with a garden hose on sections of my outside foundation that eventually helped me identify with more confidence which basement repair company to use. He was not in a big hurry to sell me something, as other companies were, and did not right up a recommendation until he had all the facts, which I appreciated. I had them dig a few test holes in the basement to examine and test the drain tile, which was worth the time and money, as it gave me a high degree of confidence I was pursuing the right solution. His team arrived to do the work right on time, put up plastic to keep the dust from cutting the concrete from getting into the rest of the basement, and used tarps to make sure they kept the house clean as they came in and out of the house. They worked quickly and efficiently, and were done installing about 60+ feet of drain tile in just about 5 1/2 hours. They took out a glass block window and dug out a window well for access to the basement, and put everything back perfectly, you cannot even tell they did it! I like that they put in access cleanouts so I can see the drain tile and how it behaves when the rains come again. I also am doing Radon remediation later, and they were knowledgable about what modifications to their standard install were needed. And they were very willing to allow me to caulk some areas that normally would be left open without affecting their warranty, which was key in being able to work with this company. I do not know how they compare on price, but I do feel I received lots of attention prior to giving them any money, and know that I did get a job well done with a company that has a long history in Milwaukee. I would recommend them highly.

Very fair price. Quality work. Professional crews.

Our interview went very well. This was the first of three, so a learning experience. Chris assessed the problem inside and out. He then offered suggestions for repairs that we could do our selves. He did not feel that the problem was very serious-structure was sound. We elected to do the suggested repairs our selves after further estimates.

We had a great experience. We did a lot of research on potential contractors and received several estimates. While Accurate's quote was the highest of the estimates received, we also felt that they did (by far) the most thorough job during the quotation process. Chris came over 3 or 4 times during the quote process to ensure that he could provide the most thorough quote possible to avoid later surprises. He tested our drain tile (which none of the other contractors did) and waited to provide a final quote until we removed enough of the basement drywall to allow him to get a complete picture of the condition of the foundation. He only recommends work that he feels is necessary - he will not try to oversell to earn additional business (as other contractors tried to do). Communication before and during the job was excellent. The job was completed in two days. The crew cleaned up the basement and the yard very nicely. The work comes with a 10 year warranty. We feel confident that our basement issues are behind us. Continue the great work!

They were very efficient and appeared to have done a great job (unlike prior repairs). Efficiency especially relevant since we had a major flood event the day after they filled the dug out trenches.

Work was completed as discussed within 3 days with excellent clean up each day, both inside and around property/street access. Communication as to work times, what would be done each day and what had been accomplished (all inspections completed/passed plus ongoing work) was excellent and staff were responsive if had questions/calls. Also was provided with tradesmen to contact for finishing work (plumping, plastering, carpentry, electrical) who were competent/certified and charged reasonable fees, which we used and were very satisfied with their work, cost and promptness in completing work.

We contacted one other company and chose Accurate because they were 1/2 the price and were less intrusive. My experience was good and they did a very nice job.

My walls would get wet after almost every rain. I had several different contractors come in to give me quotes and they all had different solutions. It left me a bit confused as I had several different solutions to pick from. One of the contractors was accurate Basement Repair. I just felt like they really knew what they were talking about. They also guaranteed their work and were able to answer the many questions I had. I also asked them to remove a bunch of old landscaping. They got started on the job a few weeks later and were there every day weather permitting. They did a great job cleaning up and patiently answered my many questions. They also removed all of the old landscaping which turned out to be about 10 dump truck loads! I would recommend them to any one and would definitely hire them again.

We were given an estimate for the work in July, we signed the contract in August figuring that the work would be 1-2 months out. Finally, in November, we got put on the schedule, after repeated calls to the company. Once the work was started, they were punctual, however, there were problems with the plumber that they subcontracted to do the work. The interaction between the two companies was extremely unprofessional and almost put us behind schedule. Fred from Accurate stepped up and did a great job getting the plumber to actually do the work that they were hired to do. The work that Accurate did is great. We are very happy with the final product. The sub contractor that was hired to do the plumbing installed the wrong sump pump from what was on the contract. Accurate did come back and fix it, but after 2 months of arguing about who's responsibility it was. We feel that if they had worked with a different sub contractor, this project would have gone much better and our overall experience would be better. We do feel that they did a great job, but the communication was a huge problem.

They go into great detail, as to what they have to do, no surprises. They told me how much it would cost up front, and were very nice people. They constantly updated me, as to the different pricing changes. I told them I really liked them, but I hope I don't have to see them again for a long time.