AC ACTION APPLIANCE/ACTION & BECKER QUALITY SVC

He was prompt and on time. He took care of the work and didn't leave a mess. He also gave us recommendations on how to make our dryer work more efficiently. The price was reasonable.

They came within an hour of my calling them and fixed my washing machine. They ended up not having the part that I needed, but one of the men made some calls after hours and got the part, then came back and finished the job that same night.

I was pleased with the mechanic's professionalism, and his diagnosis of the freezer's problem was verified when a Sears mechanic came to look at it. I thought that for the time and effort involved, the bill was unreasonably high.

CAME VERY QUICKLY. I WAS ABLE TO FIND OUT QUICKLY THAT MY REFRIGERATOR WAS NO LONGER WORKING. HE WAS VERY KNOWLEDGEABLE, AND KNEW WHAT HE WAS TALKING ABOUT.

I CALLED THE OFFICE THREE DAYS AGO FOR AN OVEN DOOR REPAIR. THE RECEPTIONIST SAID SOMEONE WOULD CALL THAT DAY TO SCHEDULE THE REPAIR. I DIDN'T GET A CALL UNTIL TODAY WHEN A REPAIRMAN SAID THE REPAIR WOULD COST $160. I TOLD HIM THAT I'D ALREADY HAD THE REPAIR DONE VERY SATISFACTORILY FOR $85. HE TOLD ME THAT HE DIDN'T UNDERSTAND HOW THE OTHER COMPANY COULD HAVE CHARGED SO LITTLE, AS THE PARTS COST $40.

WORK WAS DONE IN PROFESSIONAL MANNER, AND WE FELT SERVICE CHARGE WAS REASONABLE. SERVICE WAS PROVIDED LATE THE FOLLOWING DAY AFTER CALL.

VERY PROMPT, POLITE, AND KNOWLEDGEABLE. PRICE A BIT HIGH FOR THE WORK DONE.

BOTH GUYS WERE PROMPT AND VERY NICE. (ONE DIAGNOSED THE PROBLEM, THE SECOND GUY FIXED IT AFTER IT DEFROSTED). BOTH SEEMED VERY EXPERIENCED. THE PRICE SEEMED A BIT HIGH, BUT WE'VE NEVER HAD SUCH A REPAIR BEFORE. AND IT WAS FIXED QUICKLY AND PROFESSIONALLY. THEY ALSO LOOKED AT ANOTHER APPLIANCE, FREE OF CHARGE.

PLUMBER WAS ON TIME, POLITE, KNOWLEDGEABLE AND HONEST. NO REPAIR WAS NEEDED. IT'S A LOT OF MONEY TO FIND OUT NOTHING WAS NEEDED, BUT THE SERVICE PERSON'S HONESTY SAVED ME FROM BUYING A NEW COMPRESSOR OR REFRIGERATOR.

JEFF WAS ON TIME, PERFORMED THE REPAIR PROMPTLY, AND CLEANED UP. REASONABLY PRICED.

SERVICE REP WAS AT MY HOUSE WITHIN LESS THAN AN HOUR AFTER I CALLED. VERY STRAIGHTFORWARD WITH COSTS OVER THE PHONE, VERY QUICK TO DIAGNOSE, GIVE ME AN ESTIMATE AND REPAIR - PROFESSIONAL AND SPEEDY - I GIVE THEM AN A+.

I CALLED ONLY ABOUT THE BASEMENT REFRIGERATOR WHICH WASN'T WORKING. THE REPAIRMAN WAS PUNCTUAL, FRIENDLY, AND EVEN REPAIRED TWO OTHER THINGS (DRYER DOOR AND ICEMAKER) THAT I HAD WANTED FIXED FOR OVER TWO YEARS BUT HAD CONTINUALLY FORGOTTEN TO CALL ABOUT. HE WAS ALSO VERY HELPFUL IN GIVING ME 'HINTS' RE: USE OF EACH APPLIANCE. HE WAS PUNCTUAL, FRIENDLY, FUNNY, YET PROFESSIONAL. I WOULD DEFINITELY CALL THIS COMPANY AGAIN.

THE SERVICEMAN QUICKLY DETERMINED THAT THE COMPRESSOR WAS FAILING AND IT WAS TIME FOR A NEW REFRIGERATOR. I AM VERY PLEASED. THEY SENT SOMEONE OUT THE DAY AFTER I CALLED. HE WAS VERY POLITE AND QUICKLY DETERMINED WHAT MY PROBLEM WAS.

THE COMPANY WAS VERY RESPONSIVE. THEY SENT SOMEONE OVER THE SAME AFTERNOON I CALLED TO FIX THE PROBLEM I WAS HAVING WITH MY WASHER. I THOUGHT THE PRICE WAS A BIT HIGH, BUT THAT'S NOT BASED ON A COMPARISON AND I JUST WANTED TO GET THE WASHER WORKING AGAIN SO I WAS KIND OF STUCK. TECHNICIAN WAS VERY NICE, PUNCTUAL AND EFFICIENT.

A COUPLE OTHERS CALLED LATER, BUT COULDN'T EVEN GET TO US FOR SEVERAL DAYS. I HAVE NO IDEA IF THE PRICE WAS FAIR OR NOT. HE GAVE US AN ACCURATE QUOTE, WE NEEDED IT REPAIRED SO WE ACCEPTED AND ARE SATISFIED.

I CAN'T SAY ENOUGH POSITIVE COMMENTS ABOUT THIS COMPANY. I WILL TELL ALL MY FRIENDS AND CO-WORKERS TO CALL THEM FIRST FOR ANY REPAIRS. FROM THE RECEPTIONIST TO THE REPAIRMAN, EVERYONE TREATED ME WITH GREAT RESPECT. REPAIRMAN EVEN GLADLY MADE AN EXTRA VISIT TO RE-ASSURE ME OF ONE OF MY CONCERNS. I WILL GIVE THEM PLENTY OF WELL DESERVED FREE ADVERTISING BY WORD OF MOUTH. WORTH EVERY CENT!!

HE DETERMINED THE WATER LINE WAS BLOCKED. HE RAN HOT WATER IN IT AND DID NOT MAKE SURE IT WORKED BEFORE HE LEFT. THE PROBLEM IS RECURRING AND ALTHOUGH HE'S NOT AWARE OF IT, I FEEL LIKE HE COULD HAVE DONE A BETTER JOB OF SOLVING THE PROBLEM.

CALLED MANUFACTURER'S REPAIR SERVICE WHO SAID THEY'D SCHEDULE FOR THE FOLLOWING WEEK. MY WIFE MADE A LATE-IN-THE-DAY CALL FOR HELP, BEFORE MOVING CONTENTS OF REFRIG TO NEIGHBORS. WHEN ACTION LEARNED WE PICKED THEM BECAUSE OF ANGIE'S LIST, THEY WERE THERE IN A HALF HOUR. REASONABLY PRICED FOR MAJOR REPAIR ON A 4 YEAR OLD AMANA FRIG. WHEN YOU CALL, MAKE SURE THEY KNOW YOU FOUND 'EM THROUGH ANGIE'S LIST

THIS COMPANY WAS GREAT!

PROMPT, QUICK, COURTEOUS SERVICE

THEY CAME OUT AND INDICATED THAT THE COST WOULD BE FAIRLY HIGH. SO WHILE I WAS VERY HAPPY WITH THEIR SERVICE, AND I WOULD USE THEM AGAIN. I WILL ACTUALLY BUY ANOTHER ONE.