Empire Home Remodeling

This is our second time working with Empire Home Remodeling. We purchased windows and a sliding door back in 2021. Now we are on the market for a front door. Alec came out (same guy after 2 years) on his day off (birthday) to work with us. The products shown were great (variety and quality) and the price is fair compared to the competion. Highly recommend this company.

A very comfortable experience with Alec , he was such a delight to have around. Friendly, informative, professional. Overall I'm really impressed with him , the company and the product. Thank you so much!

Alec was very friendly and informative. He took the time to educate us on the product. He had a nice personality and we decided to have Emipre do our window installation.

The estimate and quoting process for Empire Home Remodeling windows in our living room and three seasons sun porch went great. Alec was thorough, personable and answered all of our questions. He didn't just try to sell us on their products but took the time to explain how windows work and the differences between Empire's products and the competition. Overall great experience. 10/10 recommend.

Alec was wonderful to work with. Everything leading up to the install of the jobs was perfectly explained. Heâ s been great throughout the entire process

Product is to be completed by the Amish HGI and weather timelines decide installation/etc. Alec, the Rep, hung in w/me as I, an older woman had to dot the i's and cross the t's. Flexibility w/me was important and look forward to the installation by Empire.

I felt really comfortable and relaxed . He spoke a little fast but mellowed out . I felt Alec was a really cool guy , and he answered all my questions and concerns thoroughly. I'd recommend them to everyone. Thank you !

ALEC was Outstanding. He was very clear and informative. With on pressure

Alec made me feel comfortable and is well versed about the windows. His mannerism was very professional very knowledgeable about the product. Alec did not pressure us into purchasing. The window sold us in how well built it is. He provided the education.

Our experience with empire, home remodeling was very professional. From the day we started the process to get quotes for new windows, we were most impressed with empire home remodeling. Their product is excellent, and their prices are very competitive. I would recommend empire home remodeling to family and friends. Our initial contact was with the sales person Alec. Alec walked us through the process, and everyone on the team was professional.

Our rep Alec was very professional, knowledgeable and just a pleasant person to talk with. He explained all our options for our bow kitchen window. We had looked at other companies but settled on Empire. Thank You Alec and Empire! Only rated quality of work a 1 as we don't have the window yet. We will review again after our window is installed..

Alec is wonderful! He came in and explained the whole process from start to finish. He was professional and patient. I highly recommend this company!

Met with Alec about 3 windows. He was so enthused and confident about the windows his company sells, we agreed to go with them. Price was good, time out for delivery seemed good. Alec was very easy to work with, explained everything we needed to know. Thanks and can't wait for the windows.

My husband and I were extremely impressed with the professionalism of sales representative, Dontay for Empire Home Remodeling. He took his time to explain the procedure of installing, selecting the materials, going over the warranty and was patient and clearly answered all of our questions in purchasing our future two new bathroom shower/bath units and new window. He assured us on the quality and durability of the product we purchased and experience of the installation team that will be making a dream bathrooms a reality. They come with impeccable recommendations from other customers on BBB website. We look forward to working with this exceptional company.

Conducting business during the COVID-19 pandemic has been a challenge for the majority of companies. I appreciate Empires commitment to open communication during delays and obstacles. The installer, Ray, went above and beyond to complete the project. We are happy with the final results.

Excellent work. I will hire again!

We had a great experience with Empire installing new replacement windows in our house. The windows are great quality and the installation was excellent. The installers were professional, courteous and did an excellent job installing the windows and cleaned up all debris. They also wiped down the windows before leaving. The sales, office and production staff communicated what was happening and the ETA for the job and verified that all our needs were met. I would definitely use Empire again for other projects in the future. Great job!

Do not use these guys. I hired them for a simple patio door and kitchen window replacement. The salesman told me it would be done in a few hours. They had to fire the first crew because they left and never finished the job. They sent a different installer out a week later to finish. 2 months later, the new window will not latch and I discovered 2 storms they **installed** were hanging uncaulked by a couple of screws. They sent out someone to look at the window and he recommended replacing the sashes. The guy was also supposed to complete installing 2 storm windows that were left hanging by a couple screws by the original crew. Of course, he did not have any screws with him! 6 weeks later he returned with new sashes (after I called them, they never call me). They made the window problem worse. The guy said they would get the manufacturer involved. When I called to check status a couple of weeks later, the scheduler knew nothing about it and the fact that the window was not fixed. It is now several weeks later and I have not heard from them at all. Oh I forgot. After I posted my first review, some guy from Empire called me and tried basically tried bribe me to take it down. Judge for yourselves.

Empire Home Remodeling just completed the installation of all 13 windows on my 1960s ranch home. I am SO very pleased with the end result of this project and the fantastic people from Empire that I had the pleasure of working with. From sales through installation everyone met my expectations and then some. I was treated with courtesy and respect, things were explained to me and followed through and I feel I have an beautiful set of new windows for a very fair price. I will definitely use Empire again in the future for other home projects!

This company was amazing! the work was done really well and quieter and faster than I had expected! the entire team was very responsive to our needs and any changes that we made to the project! I can not say enough how wonderful our experience was! We had work done a few years ago by a supposed reputable company and they did a terrible job and would not stand behind their work. Empire Home Remodeling came in and in less time and mess they removed the other companies work and redid it all with a very high level of skill. The entire staff was great to work with and help restore our faith in contractors. Thank you all for a job well done!!!!

Empire just replaced all the old siding on our house with a beautiful new color with white trim. The crew was friendly and knowledgeable, the work was done quickly, and the house seems tighter in the cold winds this winter! Good to work with and I would use them again.

great experience, initially had two windows replaced in upper level, they look and work great, so good that i have already hired Empire again for the rest of my windows

The process was smooth and professional from start to finish. All the other windows I looked at were very similar. These windows were clearly superior. Great company

Installers did a great job. I would definitely recommend Empire. I will look to them for other projects.

Great people to do business with!