I use them regularly. They do fine work. Their customer service is really good.
Description of Work: New Magnum Inc. They do A/C and heating service for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Robert R.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
The job they did was really good. They are specialized in boilers. They were really good and we were pleased with their service and the product. I had to make a couple of service calls and they came on a weekend. They were pretty thorough with that kind of work. They came out one time after for half an hour because there was a leak. They were pretty good to respond to the issue with the repair. They were pretty good with what they were doing.
Description of Work: We used New Magnum Inc about three years ago to put in a new boiler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
MARY S.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They responded within the same day for my request for service. We arranged to have them come out the Monday of the following week. They called to reschedule as there was a cold snap and they needed to service people who did not have heat. We rescheduled to the following week and they said they would be there between 8:00 and 9:00. They arrived at 9:00. The technician was very thorough and helpful. He recommended some additional work that could be completed in the spring when we will have the air conditioner serviced. He cleaned up after himself and was here for about an hour and 15 minutes.
Description of Work: Cleaned and checked out furnace, replaced rotten drain tubes, cleaned blockage in drain trap, serviced the humidifier, and cleaned blockage in the supply valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
02/2007
4.0
heating & air conditioning/hvac
+ -1 more
Magnum is a great company to deal with. We also have our furnace through them and they do the yearly maintenance as well. I did have a problem on this last job as my brother took off work to be here when they arrived. The installers waited past our appointment time to call and say they were stuck on another job. My brother wasted a whole entire day and then had to take off the next when they did show up. I know things happen, they just should have called prior to the appointment time. We still use them so it's not that big a deal to me.
Description of Work: Magnum Service installed a 2 ton central air conditioning system in my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Karen M. B.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
All works well with the air conditioner. We have had good luck with it from day one. I feel I received excellent customer service from the company. I think they have fair prices on all of their equipment that they sell and install. I have no problem recommending them to others.
Description of Work: I had them install a new central air conditioner in my home. I think it is a regular sized 2 ton unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
This company was recommended to me by my son. He had previous work done and they did a great job. I also thought that Magmun Services did a fantastic job! They are on time and friendly and seem to have a great relationships with their customers. I now would also recommend them to family and friends.
Description of Work: The old furnace in my 2000 square foot home was removed and replaced by this company. The old unit had components that were not working properly and it was just easier to replace the whole thing. I am not sure of the size of the new furnace but it is located in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They installed our system in a proper manner. We did have to give them a call once after the installation to putty up a small exterior leak. They came out almost immediately and did this at no extra cost to us. They did good work at fair price compared to others in the area. We would recommend them to others.
Description of Work: I had them install a new furnace and air conditioner in our house; they used our existing air ducts. My home has four bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
So far, our new system works great and we have not had any problems. They were prompt and here when they said they would be to get the job done. I was very happy with the job and I thought they were helpful in helping us decide on which system would be best for our house. The price I paid is private and I am not going to disclose it.
Description of Work: Magnum Services installed a new heating and air conditioning unit our 900 square foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT AND DIANA R.
01/2007
5.0
heating & air conditioning/hvac
+ -1 more
Mark was one of five contractors we met with for an estimate. After meeting with him we just had the feeling that he was the person we wanted to work with. The result was a great one day job, there were no hassles and no surprises.
Description of Work: Removed our 50 year old boiler and replaced with a new UTICA boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
JONATHAN C.
11/2006
4.0
heating & air conditioning/hvac
+ -1 more
The technician that came out was good. This company was the original installers of the furnace, and the technician told me that there are new parts out that would prevent this problem. I wish that would have been brought to my attention when I purchased the furnace.
Description of Work: I contacted them to do repairs on my furnace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
MARK D.
10/2006
5.0
heating & air conditioning/hvac
+ -1 more
They were outstanding. They are excellent with their service, and are reasonably priced.
Description of Work: They cleaned and repaired our furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael N.
11/2002
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: MARK INSTALLED TWO NEW FURNACES WITH NEW FILTERS AND AUTO TEMPERATURE CONTROLS.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
New Magnum Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
New Magnum Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New Magnum Inc offers free project estimates.
No, New Magnum Inc does not offer eco-friendly accreditations.
No, New Magnum Inc does not offer a senior discount.
Yes, New Magnum Inc offers emergency services.
Yes, New Magnum Inc offers warranties.
New Magnum Inc offers the following services: Duct cleaning, heating & air sterilization, filters & home safty.