Halverson Brothers Plulmbing & Heating Inc

I am obviously not happy with the adjustment but I'm not willing to fight any further about it. They have lost my business and any referrals I may have given them...I have referred business to them in the past....NEVER AGAIN.

Failed to fix a dripping faucet.  Their representative spent a few hours fiddling around trying to fix it but the faucet continued to drip.  He left our home to get tools/parts and apparently we were charged that time too.  We gave the plumber another faucet to use but opted not to replace it.  In the end he told us that he did his best.  Our faucet was made in China, like many plumbing fixtures are nowadays, and it was purchased from the US.  He recommended that we use a specific brand of faucets.  After our faucet continued dripping I ended up replacing it myself with another one instead.  When we received the invoice for $379.80 we contacted Halverson Bros Inc by phone and explained the situation to them repeatedly.  Although we were told that they would see into it, in the end they did not consider our claims, and kept adding finance charges every month instead of responding.  I even physically went to their office and talked in person with the person in charge of billing.  I was told that the subject will be addressed.  Even then, I received a new invoice with further finance charges.  My wife also went there physically to do the same thing.  The response was that he would "talk to the manager" because the manager was not available.  The result was the same.

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