STEINHAFELS FURNITURE & MTTRSS

Mattresses, Furniture - Sales

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
4.5
Showing 1-4 of 4 reviews

Angela C.
02/2016
2.0
mattresses
  + -1 more
unknown
Description of Work: They delivered 2 pieces of furniture and both were damaged/ defective. One had 2 holes in it. After waiting 2 months, repairman came and didn't have the parts needed to repair the furniture. Then, when delivery came to pick up the furniture to return it, the delivery man didn't wear show covers and left multiple red stains all over my carpet.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$4,019

anthony H.
06/2014
5.0
furniture sales, mattresses
  + 0 more
My box spring had a factory defect and I had to contact them for a replacement. Once I called them, they were fantastic to get somebody out quickly and get it replaced. Fantastic customer service, and their sales people were not pushy at all. I had no negative experience with them whatsoever.
Description of Work: I used Steinhafels Mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jacqueline R.
06/2014
5.0
mattresses
  + -1 more
unknown
Description of Work: I purchases a mattress from them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bernice D.
05/2013
5.0
mattresses
  + -1 more
The sales experience was good. The only issue I had was with one of their policies. I am old and it is kind of hard for me to clean and they have a policy where their delivery guys don't use shoe cover or anything, they just walk in so I had some cleanup to do after they delivered the mattress. I didn't appreciate that part about their policy but otherwise I had no problems with anything else. They even state that right in their contract, so I don't know what the issue is, it is just kind of a nuisance and annoyance. They probably subcontract their delivery and I suspect it is probably to save a few minutes of their delivery time.
Description of Work: I bought a mattress from Steinhafels Furniture & Mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    N93W16677 RICHFIELD WAY, Menomonee Falls, WI 53051


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mattresses,
    Furniture - Sales

    FAQ

    STEINHAFELS FURNITURE & MTTRSS is currently rated 4.3 overall out of 5.
    No, STEINHAFELS FURNITURE & MTTRSS does not offer free project estimates.
    No, STEINHAFELS FURNITURE & MTTRSS does not offer eco-friendly accreditations.
    No, STEINHAFELS FURNITURE & MTTRSS does not offer a senior discount.
    No, STEINHAFELS FURNITURE & MTTRSS does not offer emergency services.
    No, STEINHAFELS FURNITURE & MTTRSS does not offer warranties.

    Contact information

    N93W16677 RICHFIELD WAY, Menomonee Falls, WI 53051