Kohls.Com

Internet Service

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Michael H.
12/2013
2.0
internet service
  + -1 more
Limited selection, limited Customer Service, limited knowledge. Go to a real retailer if you need a gift card. These people are not capable. Seriously, not able to refund my $$ for 30 days...from a screw-up caused by them...Seriously? And to ice this cake; it took me 7 phone calls and 120 minutes to get this screwed up by them. STAY AWAY from Kohls.com. Here's the blow-by-blow : 1. 2 hours on the phone wasted 2. 30 "business" days to refund my Kohl's gift card $$. 3. During the last phone call and while on the line, I laughed so hard at their ridiculous Customer Service rep that they MUST have recorded it. I twice told them that Angie's List "was gonna have a ball with this". 4. Sent me a $25 bribe-coupon via email -- useable ONLY when you spend More than $25 -- so I have to give Kohl's even more money to use the bribe. Can you believe they screwed up their own bribe? 5. I just recieved via snail-mail a "Merchandise Credit" card for the $$ they owe me for their screw-up. 6. The "Merchadise Credit" is $5 short of the actual refund amount they owe me. Do I want to call again? I think NOT. Good God, how do these clowns stay in business? Please share this and...stay away from Kohl's.
Description of Work: The provider sold me a gift card, messed up my order and took 30 BUSINESS days to refund my $$ for their cancellation.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

    Contact information

    N56W17000 Ridgewood Dr, Menomonee Falls, WI 53051

    http://www.kohls.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    Kohls.Com is currently rated 2 overall out of 5.
    No, Kohls.Com does not offer free project estimates.
    No, Kohls.Com does not offer eco-friendly accreditations.
    No, Kohls.Com does not offer a senior discount.
    No, Kohls.Com does not offer emergency services.
    No, Kohls.Com does not offer warranties.

    Contact information

    N56W17000 Ridgewood Dr, Menomonee Falls, WI 53051

    http://www.kohls.com