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J-TEK Computer Services
Telephone Jacks and Wiring Service, Telephone System Service, Home Theater Wiring - Install, Repair or Conceal,
About us
My name is Jeremy and I am the owner of J-TEK Computer Services here in Menomonee Falls. We are a Computer Repair company with almost 30 years of experience. We specialize in Computer Repair, data recovery, home and wireless networks, virus, spyware, malware and ransomware removal, upgrades and various other services including TV, audio and video setup. We offer on-site computer service supporting Milwaukee and all surrounding areas, both residential and commercial with a 24 hour turnaround on all repairs unless parts have to be ordered. We repair all Desktops and Laptops.
Business highlights
31 years of experience
Services we offer
Computer Repair, Computer cleanup and Maintenance, Data Backup/Recovery, Home Networks and wireless, On-Site Service (7 days a week), Personal Training, Spyware, Virus, and ransomware removal, malware
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.957 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 57 reviews
Gary W.
Jul 2021
Absolutely outstanding
Joel H.
Apr 2021
Jeremy was awesome!! He asked what are problems were and helped greatly in making us comfortable even though we are not fluid with ‘TECK ‘ language. He made it effortless!! His encouragement for us to ask questions and watch over his shoulder as he explains problems & diagnosis& repair. We needed him for the repairs/adjustments but we got so much more!! All in 90 minutes!!! Yes I would call him again!! Joel H
Bethann Z.
Nov 2020
Very well. Our sound is back and the computer runs faster.
Response from J-TEK Computer Services
"Thank you [Member Name Removed] for the "A" review!! I'm glad that I was able to take care of all of your computer issues. Feel free to call me anytime in the future with any questions or concerns that you might have."
Robert P.
Jul 2020
Very knowledgeable person. very friendly
Keith K.
Jun 2020
Did a great job of restoring it back to new, and i do mean new Quick service, keeps you up to date on his progression. Jeremy is very personable and friendly, and there cat is as well. Would highly recommend him for anyone with computer repairs.
Jerry C.
Jun 2020
My portable hard drive failed and Jeremy was able to recover everything from it. Jeremy was friendly, honest, and thorough in his work. He kept me informed on the progress of my hard drive issue every step of the way. He prides himself on the work that he does and it shows. He is very accommodating and will help you with any questions or concerns. I will definitely call on him with any future computer problems or questions that I may have without any hesitation. Thank you Jeremy!
Earl M.
Jun 2020
Jeremy was friendly, thorough, and competitively priced. He completed the job ahead of the promised date. I will be making him my go-to computer repair guy from now on!
Response from J-TEK Computer Services
"Thank you for the great review! Please feel free to call me anytime day or night with any issues or questions that you might have going forward!!"
John S.
Apr 2020
Jeremy responded to my Computer SOS in a very short time. He understood my issues and offered prompt repair. He was friendly and honest in his opinion and corrected my problem in a matter of a day. He offered to go the extra distance for any follow up problems that I might have. I would definitely reach out to him with any future issues that I may have.
Joy B.
Mar 2020
He came and fixed the computer it's working again like new!
Don D.
Dec 2019
J-Tek quickly replied to my inquiry with a estimate for the work required to repair my son's damaged laptop. Once I made the connection and dropped off the laptop for repair, it was completed in a very reasonable amount of time. The work was done to very high standards and the laptop feels brand new again. J-Tek performed this work for less than half the price from the manufacturer and a larger national company. I would use J-Tek again for future work without any hesitation. Very pleased I found them!
Anamine J.
Dec 2019
think I was monetarily hustled=monitor to tower was not secure & disengaged the following day/other problems still exist!
Response from J-TEK Computer Services
"I'm real sorry to hear that you were dissatisfied with the service that I performed. I've maintained an A rating for 5 years in a row because I've always made sure the customer was completely satisfied before I left! I guarantee all my work so if you were having issues after I left you could just call me and I would be right there to fix whatever issues that you might have had at no cost!! If there's anything else I can ever do for you, please feel free to call me so I can make right!"
David B.
Oct 2019
RESPONSIVENESS wins every time! Oh, and it doesn't hurt if you have the brights/smarts to back it up. Jeremy & J-Tek Computer Services has them both. The classic home challenges with setting up modem, router, wi-fi extenders, alarm system, & Sonos Sound System...Jeremy was Johnny on the spot with answering his phone on the first ring and then clearing his schedule to take care of us. Doesn't get any better than that! Call Jeremy now at 414-241-9973.
Response from J-TEK Computer Services
"Thank you so much [Member Name Removed] for the wonderful review!! It was great working with you!! Between my passion and dedication for the technical services that I provide, it's great customers like you that make what I do feel even more rewarding!!"
Mary M.
Sep 2019
Jeremy is outstanding! I bought a new computer and needed Jeremy to literally duplicate my old computer on the new one so that I had a seamless and easy transition to the new one. He did it perfectly and so quickly, AND he made improvements to my security system as well as optimized the function of all my programs. Plus, Jeremy is easy to work with and fun. I trust him and he is now my go-to person for all my computer needs. Computer issues no longer concern me because I know Jeremy is there to help!
Response from J-TEK Computer Services
"Thank you for the wonderful review! It was great working with you as well!! I'm glad that I was able to be of service and answer all of your questions. I look forward to helping you in the future with any other computer services that you may require!"
Kayla L.
Sep 2019
Jeremy is a life saver! He is an extremely knowledgeable computer specialist, who identified a problem within a minute of looking at the computer that our last specialist has been trying to fix for months now! I am so glad that I found him on Angie's List to assist us with the office computers! He described every problem to me in a way that I could understand, and related it to things that could give me a better picture of what is going on with the computer. He was early for our appointment, and he is very friendly and professional! We definitely will not be using anyone other than Jeremy from this day forward!
Response from J-TEK Computer Services
"I want to thank you for the great review and I'm glad that I was able to fix all of your issues!! Please call me anytime with any other issues you may have down the road, and I will be there!!"
Barbara R.
Jan 2019
Jeremy came out the next day and had everything running like new. He check our wireless service and found out we were not getting the speed we had paid for, He called spectrum for us and had them send updated modem and what a difference it has made. Very professional highly recommend. He charges were reasonable.
Josh G.
Nov 2018
About one year ago, my laptop took a fall and I wasn’t able to boot it up normally to access any of my files. I took it in to ubreakifix but they informed me that there was nothing that they could do. I figured that was the end of it and I did nothing for about a year. I later realized that all of the pictures I took on a trip to Australia weren’t backed up and I really wanted to recover them if possible from my damaged laptop. I called Jeremy and brought him my laptop and some external data storage devices within a couple of days. He was hoping to be able to simply access my data by hooking up the hard drive to his computer to retrieve the files, but it was too damaged. Jeremy then ran some data recovery software that parses through an entire hard drive to recover any files it can. It took a few days for the process to complete and he was able to recover every photo. Jeremy was great at communicating what was happening throughout the entire process and keeping me informed. I highly recommend using J-Tek for any of your computer repair or data recovery needs.
Jim G.
Jul 2018
Perfect. Thanks Jeremy for coming to my home and fixing everything!
Jim F.
Jul 2018
Called J-TEK on a Saturday morning not expecting to hear back until Monday morning. Instead, received prompt call back and I was able to drop off my computer later the same day. The owner indicated he typically works 7 days/week. My choice was to drop off the computer at the place of business although work could have been done at my own house if I chose that option. Owner started working on my computer later on Saturday. Initially, I thought the problem had to do with a failure to accept a recent Windows update but, as it turned out, the problem was really a failing hard drive. The new hard drive was ordered and promptly replaced after my personal files had been backed up. The owner provided personal service, contacted me promptly with updates regarding how the repair was going, and provided tips for more efficient computer usage. The price charged was fair for the amount and type of work done. I strongly recommend this company for personal computer repair.
Jeff D.
May 2018
GREAT !!!!!! , If I could I would give Jeremy an A + , he has been my computer guy over 3 years now , and he even comes to my house. I need to upgrade my older Dell , and will soon call on Jeremy again to set me up with the same system.
Laura H.
Apr 2018
My external hard drive fell on the floor and I could no longer retrieve any data from it. Jeremy managed to back-up all the files from it to a new hard drive. His communication was excellent throughout. I have used Jeremy in the past and would do so again without hesitation. He's a professional that gets the job done without fuss. Thank you.
JAMES M.
Mar 2018
After 3 visits it was determined to be a mother board issue. 1st visit after replacing cord. 2nd Visit replaced battery 3rd visit determined mother board was shorting out but if the battery was removed I could start and use laptop, Overall I got my laptop to start with a workaround. Jeremy was excellent and very prompt in returning and communicating with me..
Susan T.
Mar 2018
I called Jtek after my home desktop crashed. I was immediately impressed by his professionalism and availability. My dropped off computer was available for pick up the very next day! One minor glitch turned out to offer great insight into Jeremy’s character. When I got the computer home, it would not boot up. I called Jtek: Jeremy immediately came to my home to trouble shoot. It turned out I had a plug in the wrong place, but despite his extra time and effort, he did not charge me an extra dime. I am already planning to hire him again for help in customizing my computer. I highly recommend him.
Shelly B.
Mar 2018
Very well.
Margaret G.
Mar 2018
Jeremy immediately responded to our request for assistance, and came to our home for a diagnosis. He took the computer back to his shop, confirmed his initial diagnosis and fixed the computer. He did some additional computer maintenance, and this older machine is now operating smoothly. Jeremy was very professional and efficient so he has earned our trust and future business.
JENNIFER M.
Jan 2018
When a family member expressed concern about the security of their computer, we searched for someone who could be available to trouble-shoot issues like this. We were very impressed by the overwhelmingly positive reviews posted on Angie's List for J-TEK. Jeremy answered his phone right away on a Saturday, listened to the problem, shared advice and offered to help right away. Within 48 hours, he had scanned the computer, removed problematic software, returned the computer to the house and provided instructions on staying safe going forward. We are glad to be able to rely on an expert who is very knowledgeable and accessible.
Licensing
State Contractor License Requirements
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FAQ
J-TEK Computer Services is currently rated 4.9 overall out of 5.
J-TEK Computer Services accepts the following forms of payment: CreditCard
Yes, J-TEK Computer Services offers free project estimates.
No, J-TEK Computer Services does not offer eco-friendly accreditations.
No, J-TEK Computer Services does not offer a senior discount.
No, J-TEK Computer Services does not offer emergency services.
No, J-TEK Computer Services does not offer warranties.