Hanson Soft Water Inc

Customer service from the ladies in the office was excellent and the work was scheduled quickly. Pat and his team were professional, courteous, clean and efficient. We love our new water softener! We were told that with city water a softener wasn’t necessary. We notice the difference already and totally disagree. I would recommend Hansen to anyone!

Called Hanson regarding proper installation of a water softener that I got from a neighbor. I was relieved that they would come and install a unit not purchased from them. Having installed it myself and not functioning properly, I realized I bit off more than I could chew. Patrick (from Hanson) came out and carefully looked over the system, even made a few calls while simultaneously explaining the basics of water softening. In just over an hour he had the system properly plumbed, set-up and running. A few brief tests to see if it was functioning correctly and he was gone. Thanks Hanson. Thanks Patrick. You Rock!

It went very well, had the new water softener repositioned to optimize space at no additional charge. I will not be needing another water softener as the Hansen one replaced lasted 37 years.

Your water is harder, containing more chemicals (calcium, lime, etc.), than you think. Most municipalities definitely need a water softener, in our opinion. Our 12-year softener that needs no maintenance (a wonderful feature about a water softener) recently became clogged with the calcium, lime, etc., that is in the city water, and we had it repaired by Hanson which turned out to be an easy fix and very cheap repair. Jason came to fix ours and was quick, personable, professional and really knew his stuff. Tina told me they have honest, reliable referrals for tradesmen in all areas and have used for years so, from now on, I will be calling them for tradesmen referrals. Buy a softener from them and tell them Nancy Fritz recommended them. You will be very happy.

Everything went well. Prompt arrival, quality worry-free installation. Very professional.

An installer did not properly glue a pipe. Problem was rectified in a timely manner.

I appreciated the input and professionalism of both the sales person & the installers. We liked that this was a more "manual" system, more like an old timer for your christmas lights. No funny programming to fail and less internal parts & electronics to go bad, which is what happened to our old unit. Plus, this is a more efficient unit, and MUCH cheaper than Culligan, with no "subscription" services required.

Very well.

Installation went well.

They did the works 100% as they said they would.

It went fantastic, Hanson did a great job of working with me over the phone to diagnose the problem. After we felt we had an good idea of the problem they came out and fixed the unit.

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They gave us what we needed and Tom did a fantastic job.

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Tom from Hanson Soft Water called ahead to confirm the appointment and even showed up a few minutes early.  He inspected my current water softener.  He indicated there is a good chance that is still working and that a gauge wire may have come loose.  Sure enough it was loose.  He reattached it and showed me what to watch for.  He then inspected my water softener and gave me a tutorial of what will need maintenance and watch to watch.  Oh by they way he did all of this for no cost.  Tom was professional and honest.  I will be calling them in the future for any repairs or replacement and will recommend Hanson Soft Water.

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They were very responsive to my initial call. Tom came out the next day and was friendly and knowledgable. Walked me through the various install options in terms of where the unit could be physically placed. Agreed on unit and price. The next day the installer came out to the house and installed the system. Did excellent welding work on the pipes, and asked me if I wanted to navigate the pipes around a window instead of in front of it. Did a great job. Explained everything and also offered to provide references for other work as we'll be remodeling the home over the next few years. Simply good feeling, honest brokers, highly recommended. No BS.

Tom was in the area so came right out. He explained how the water softener worked and gave useful advice on how to maintain it. He checked my home  filtration system and the hardness of the water. He told me about other systems that could be used but told me that the system I was using right now was working properly and explained what may have caused the black color in the filter. He also gave me several leads on other people who may be able to assist me with other household jobs that need tackling. I really appreciated his honesty in not trying to offer a service or product I don't really need.

I definitely will be contacting Hanson for any future water condition issues in the future

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The tech arrived on time and was very professional. Installation went as planned and the unit is working very well.

Showed up at the agreed upon time.  Installation went quick and unit works fine.

Great price excellent installation.