BCI Exteriors, Inc.

BCI gave me the most thorough, detailed quote of all the roofers I contacted. They were not the least expensive. We had problems with my neighbors which they handled beautifully. There was just a slight communication problem with the fact that I was leaving town, and I don't think the salesman had communicated this to the home office. I was concerned the bill would come when I was gone, even though he assured me I could pay when I came home. In any case it all worked out, and they only asked for $100 before they started working, which I thought was incredible. The roof looks fantastic! Also they made up for the delay due to snow by working through the weekend.

Crew showed up on time and worked very hard. Installation well done. Cleanup was as good as one could reasonably expect. Only had one small post install problem with a vent which was addressed quickly. Paid a bit of a premium over lowest bidder and the value was worth it.

They are reliable. Their prices are competitive and they are very nice to work with. They clean up after themselves

Used another company.

They did great. The quote was professional but didn't over sell me. They even recommended against some of my requests because my cost wouldn't be worth the benefit. Although they were probably more expensive than smaller companies, the service and speed were worth it. They came in slightly under initial quote and they were able to get in sooner than I expected, too. The work was thorough and fast. They resolved several mistakes made by the previous roofer, including correcting cover material for the sewer stack (previous was plastic/pvc, should have been lead), and did a better job flashing (they actually cut into the grout and inserted rather than laying over the face of the brick). I asked them to come back out almost a year later to take a look at an area that wasn't part of the original work and they were fast and didn't charge me for the inspection.

We decided not to use them, but don't have any complaints.

I called BCI to get an estimate for the repair and also to inspect my roof for other potential damage. They were pretty responsive in coming out to inspect and give me an estimate. While here, Kevin did point out some other issues with the roof that really needed to be repaired and other potential issues with the siding. He said he would want his siding guy to come take a look in order to get a better idea of what could be wrong and how to approach it. I also gave them approval to repair the missing fascia at a quoted minimum charge of $450 (Kevin said they would just come repair it and I wouldn't need to be home). They did replace the fascia while I was gone on vacation and the color doesn't match. It looks like a patch job and it always will now unless I have someone else who knows what they are doing redo the work. Thanks for nothing. I also never heard back from Kevin or his "siding guy" about the other issues even after I called to let them know I didn't hear back from them. Business must be good when you can treat your customers like crap and turn away additional business. I would never use or recommend them.

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I was extremely happy with the services of BCI.  Their salesman was very knowledgeable and not pushy.  They address all our concerns in extreme detail.
We would recommend them.

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They ripped up my front yard while they replaced my neighbors roof did not come to fix it

It was very good. They were very professional and competent. No complaints.

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Went Ok. Was prompt for free inspection. Took about an hour as they tried to sell me on a bunch of their other services. Formal quote seemed to take longer than it should have but they were looking into solving a problem that I had. All in all decided to wait on the services. Not sure if I would use them, would need to get other quotes to be sure.

They gave excellent service. the work was done correctly. Even after their warranty period was up I saw some shingles coming up, not any fault of theirs, they came out and hammered them back down. They are prompt. They come out whenever you need them.

Salesmen was very convincing. Original estimate was over $8,000. When I asked about discounts (senior, Angie's List, etc.), he volunteered that they would give us 10% off if we let them put up a sign on our lawn when completed for advertising. Also gave us 10% off for signing that day. I do not like being pressured to sign right away but I know everyone does that and it saved us $800. I would have like to have gotten more estimates but my husband was OK with signing with BCI. The saleman patiently waited while I went on my computer to verify his claim that they had an A+ rating with the Better Business Bureau (which they did) so that made me feel a little better about it. Cannot say whether price was good since I haven't gotten any other estimates. Cannot yet verify quality of work but it sounds like they are very thorough.

They did an excellent job, and we received many compliments on our new roof. We chose them because we wanted an Owens Corning Roof and the price was about $5000 cheaper than Weather Tight. Everyone was very professional and helpful. The only complaint I had was that their communication needs improvement. They gave me a timeframe of when they were starting, but I wanted definite dates. I did have to call a few times to find out more definite time frames. We did call them a year later to check on an older gutter and they quickly came out to look at it. I would definitely use them again for other things.

Went just as planned.