Feldco Windows Siding and Doors
About us
To get the best look for your Northeastern Wisconsin home, get Feldco’s high quality, energy efficient windows, vinyl siding, and exterior doors! Feldco offers beautiful and premium products at affordable prices. Feldco has been family owned and operated for over 40 years and has delighted 350,000+ customers in WI, IL, IN and IA. Window and Door Magazine named Feldco Dealer of the Year for Overall Excellence. All field employees are trained and certified, background checked, and drug screened. Feldco warranties all products in writing. Financing options available. All products made in the USA. To get a free quote, visit us online, give us a call or stop by your local showroom.
Business highlights
49 years of experience
Services we offer
Replacement windows, entry doors, exterior doors, fascia, gutter & trim replacement, light-commercial and multi-family window, patio doors, siding and door replacement., soffit, storm doors, vinyl siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.213 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 54% | ||
| 0% | ||
| 0% | ||
| 8% | ||
| 38% |
Showing 1-13 of 13 reviews
Kristal C.
Aug 2023
Signed a contract with Feldco at the beginning of the summer and was told project would be completed in 4-8 weeks. The first time we were scheduled to have the new windows installed, something came up and we got pushed back 2 more weeks. Second time they show up, the windows were the wrong size (they measure 3 times so how does that even happen). Then finally on the third time the windows are finally installed, only to find out the screens are done very poorly. They came back to get the screens and we still do not have them back. The sales rep said we would be getting a discount due to these issues- well he asked what we wanted and we said at least $500 (the windows costed over $8000) and they said "well we don't do that, we usually only give 1-2%" then proceeded to say "if I gave you a $100 discount, would you go back and give us a 5 Star review". This company cares more about getting 5 star reviews than the actual quality of their work. In my opinion it's not worth the waste of time, the run around, or the false promises of getting discounts. Choose someone else- anyone but FELDCO!!
Brett S.
Mar 2023
I have had Feldco windows installed in two homes now and love how they operate and the ease of cleaning. The windows have made a huge difference in the Summer and AC bills.
Cathy H.
Nov 2022
So disappointed and frustrated with this Feldco. Poor service, poor communication and extremely poor quality installation. I’m over four months into the siding installation and it’s still totally unexceptable. Missing insulation, siding literally falling off my house, trim is terrible, nothing fits right and when they installed my gutters they put a downspout on the end of my garage where I never had one and when it rains the water runs and pools right in front of my garage doors. The house is a redo but the project manager keeps sending crews to “patch it”. My salesman was great at selling but when it came to follow ups when the remodel was going wrong, he was rude and condescending. I wish I would have checked the reviews before they got my money. This whole project with Feldco has been a giant mess. I would never recommend this company.
Marlin N.
Apr 2022
I'm not happy about it. The total cost was $31000 and they've asked half of it. I paid them half but until now they still don't have the materials and I contacted them last January and they told me that they cannot complete the job this year, Very unprofessional.
Response from Feldco Windows Siding and Doors
"Good morning, [Member Name Removed]. Thanks for reaching out and letting us know what's going on with your siding project. We have shared your concerns with our Management an Executive team, and someone will be reaching out to discuss. Thank you."
Garrett Z.
Jan 2022
Very disappointed with the customers service. I wish I would have read the reviews on the BBB before hiring them for my windows. The communication was horrible. Almost all of my voicemails were never returned once the contract was signed. Paid a deposit but was charged the full amount of the windows before the project was completed. I was informed by a GM that I would not be charged the full amount before the job was completed but was anyway. There are several GM’s there that tell you different things. I was basically lied too. The project was completed way later than the agreed timeline because of a mistake they made. The caulking job on the windows seemed very subpar and not clean. I would highly recommend NOT using this company. They do not care about their customers.
Response from Feldco Windows Siding and Doors
"Hi there. We understand you have spoken with our General Manager yesterday, and he will be reaching out again to discuss and confirm a resolution for any outstanding issues. Thank you for your business, and your patience."
Bill D.
Jul 2017
Went very well. Our condo has strict requirements for exterior-facing improvements so our window appearance and design had to be approved by the architectural review board. The Wisconsin Feldco GM was a big help during this process. He worked with us and with the building manager to be sure the board had all the information they needed to approve the work. Since this was the first time a "new" vendor had been approved, it was a "big deal". On the day of the install the team showed up on time, explained what they would be doing and set to work. They completed all eight windows as well as a sliding glass door in about eight hours. During the day the Wisconsin GM stopped by to check on the work and lent a hand in lifting the sliding door into place. This was a good experience. The windows look wonderful and we fell that we were treated well and respected as customers.
Response from Feldco Windows Siding and Doors
"Thank you for taking the time to share your feedback, we love to hear from our delighted customers. We are happy to know you found your window replacement project to be a good experience. As a company that prides itself on professionalism, we are glad you know you found this to be the case. Thank you for trusting Feldco and keep us in mind down the road!"
John M.
Jun 2017
High pressure sales and a "today only" price made me think better of that tactic. I cancelled my order via my salesman to whom I made a hefty down payment. Had a bad feeling about if he followed through with the cancellation and called the office. They knee nothing about it. To be fair, they did ask questions and corrected the situation. They also followed up with a call from the manager letting me know that the company and the salesman had "parted ways." It took the maximum days to see the refund, but I did finally get it. Went with a different company. Windows go in next week. Fingers crossed. I would have been stuck with the deal had I not called the office that day...
Response from Feldco Windows Siding and Doors
"We regret that you were not delighted by your Feldco experience but appreciate your feedback. As a company that prides itself on professionalism, we understand you did not find this to be the case. As cited, this Product Specialist is no longer with Feldco and we apologize for the lack of follow through in regards to your cancellation. We thank you for your consideration and wish you luck with your window project."
Frederick Y.
Jun 2017
Very well, everything came in on time. The installers caught a problem with 2 screens, replaced the next day. Communications went smoothly throughout, no glitches at all.$
Response from Feldco Windows Siding and Doors
"Thank you for taking the time to share your feedback. We are pleased to know you found the whole process easy as we aim to take the hassle out of home improvement. We regret the problem with your screens but are happy it was resolved quickly. Thank you for trusting us with your window project."
Amanda N.
Jan 2017
Our experience with feldco was a total nightmare. We ordered our windows August 2016. Feldco did not install our windows until January 2017. We were told in September that our windows would be installed in October. And when the windows were FINALLY installed the craftsmanship was horrible!! The caulking around the windows was sloppy, and not done correctly. My husband is going to need to redo the caulking because the company is so unprofessional. They did not seal the windows properly, I can see around the frame of the window on the inside of my house, and the outside. My husband is going to need to fix this because Feldco left it this way as "finished". So essentially, there are holes in my house around my new windows, bugs or other critters could easily get in. We are so disappinted. Also, the crew left a huge mess of nails and glass all over our drieway that WE had to clean up. The communication we recieved from Feldco through this entire process was rude and unprofessional. Do not be fooled by thinking this is a great company just because they are always advertising on tv. I am writing this review as a warning to spread the truth about feldco so I can prevent you from having to live through the same nightmare we did. I wish someone had warned us!!
Response from Feldco Windows Siding and Doors
"Thank you for taking the time to share your feedback. We regret your disappointment with your experience and are sorry to know that we did not meet your expectations. We understand our Regional Operations Manager has reached out today to discuss the outstanding issues you are dissatisfied with. We would love the opportunity to resolve these for you. Thank you for your patience."
Julie W.
Nov 2014
We had a really great experience with Feldco windows. The estimate was fair, the products are well constructed and the warranty is excellent. The installers today were quick, quiet and a pleasure to work with. They cleaned up after themselves well and Feldco's process ensures that there's no mess on the inside of the house. The windows look fabulous and I think the house feels warmer/less drafty already. I highly recommend Feldco for replacement windows.
Response from Feldco Windows Siding and Doors
"Thank you for your feedback and the ‘A’ rating, [member name removed]! As a company that stands behind our products and service, we are happy to hear that you had such a great experience with your installers and that your windows are providing you with instant results. We are also pleased to hear you will be happy to recommend us in the future, as that is the highest compliment we can receive. Feel free to reach out if we can be of any additional assistance. Thank you once again for trusting us with your home improvement project."
Amber G.
Jul 2014
The salesperson Mike was good. The installers were fantastic - I liked them so much I asked for them to come back and put in the second 5 windows (I bought in waves based on my budget). They were thorough and professional and answered any question I had. I had one window crack on me and Feldco came out immediately and changed it for me - months after the install. I thought they were reasonable with the price - a little higher than other companies but I was ok with it.
My only "complaint" was the follow up calls I received for awhile about finishing up the windows in my kitchen. It felt like they were calling almost weekly. After I told them via email (because the call reps didn't seem to understand) that I wasn't in a position to purchase more, the calls did stop.
I did recommend them to a friend of mine and she ended up getting their windows too.
My only "complaint" was the follow up calls I received for awhile about finishing up the windows in my kitchen. It felt like they were calling almost weekly. After I told them via email (because the call reps didn't seem to understand) that I wasn't in a position to purchase more, the calls did stop.
I did recommend them to a friend of mine and she ended up getting their windows too.
Response from Feldco Windows Siding and Doors
"Thank you for taking the time to share your feedback about your Feldco experience. We are pleased to know you are happy with your Feldco products and service. As a company that prides itself in not just satisfying our customers but delighting them, knowing that you recommended us to a friend is one the highest compliments we can receive. Thank you for trusting us with your window replacement projects. Doug Cook President & Owner"
Janine C.
Aug 2012
It all went according to the plan. No setbacks or extensions in the install. The price and product they promise they produce.
Tanya J.
Feb 2012
I thought that the were knowledgeable. We bought new shutters and they were willing to install those for us as well and did not charge us extra for it. I would definitely recommend them and would use them again myself.
Response from Feldco Windows Siding and Doors
"Dear Member, thank you for choosing Feldco for your new window project. I'm happy that we were able to meet your expectations, and I'm glad our installers were able to assist you with the other shutters you purchased as well. Thanks for trusting Feldco with your home improvement project and thank you for your feedback. We'll share it with our Green Bay - Appleton team! Best regards, Doug Cook"
Licensing
State Contractor License Requirements
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FAQ
Feldco Windows Siding and Doors is currently rated 3.2 overall out of 5.
Feldco Windows Siding and Doors accepts the following forms of payment: CreditCard
Yes, Feldco Windows Siding and Doors offers free project estimates.
No, Feldco Windows Siding and Doors does not offer eco-friendly accreditations.
No, Feldco Windows Siding and Doors does not offer a senior discount.
No, Feldco Windows Siding and Doors does not offer emergency services.
No, Feldco Windows Siding and Doors does not offer warranties.