Founded 1995 • With Angi since October 2010
Amenities
Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Insured
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Verified Reviews
Showing 1-25 of 42 reviews
Gregory J.
10/30/2019
Thompson Custom Builders is AMAZING! John Thompson personally walked with us through the entire process, was patient, honest and accurate with his estimates. His communication was clear and he truly has a heart for this. All people associated with Thompson Custom Builders did a professional job and produced customized high-end results. It was great to not have to fight to get what we wanted. They knew what we wanted and they created it. No surprises or omissions. We experienced a devastating flood in our basement in 2018. When we talked with Thompson Custom Builders, the basement was concrete floor, wood studs, and the entire electrical had to be replaced. They took it from a blank canvas and created a wonderful basement with custom Amish built cabinetry and kitchenette, exercise area, full bathroom, and wonderful family room with TV viewing area. We love it! As a business owner myself, I appreciate their honest, truthful, approach to cost, setting expectations, work ethic and quality. They went above and beyond on multiple occasions, on both little and big things, and we WILL absolutely use them again in the future. We highly recommend Thompson Custom Builders. End your search and give them a call.
Description of Work
Extensive Basement Renovation
Category
custom cabinets, drywall, electrician, flooring contractor, insulation, remodeling, woodworking, home remodeling, doors
Alexander S.
10/28/2019
Before hiring John, we visited this website to read all of his reviews and were encouraged by what we read. With the added referral from a friend and two other competitive bids, we decided to go ahead with the project with John. Now that we are completely done with the renovation, we are thrilled to say that all of the reviews were true. John has been in the biz a long time and he's figured out how to be fair while producing a great product. Starting off with the initial bid, he brought all of his subs to our house so they could make an accurate judgment about what the overall project would cost. Some other outfits will send one bidder, and then you might find out that the quote isn't as accurate as you'd hope. The transparency financially was one of our favorite parts of the process. Also, each of his subs are exceptional. I never had to worry if they'd show up to get the job done. They are all very talented and it was clear that it wasn't their first rodeo. I've never met a contractor who works harder. He always gave us 110%. I would definitely hire John and his crew again.
Description of Work
Full main floor interior remodel - kitchen, multiple baths, dining, foyer, laundry room, hallway, refinishing of floors, new fireplace
Category
drywall, electrician, flooring contractor, insulation, remodeling, home builders, woodworking, home remodeling
Verda B.
08/20/2019
We had an excellent experience working with Thompson Custom Builders/John Thompson. Our project included the addition of a sun room and remodel of the kitchen and bath of our 1907 historic home. Thus, we were looking for a builder who would bring not only expertise but care (and patience) to an old home. Thompson Custom Builders was a perfect fit. John takes time to know his clients and develops a shared vision for a project. He is focused on quality and is professional, knowledgeable, transparent, detail-oriented, and communicative. We were in constant contact with John about details large and small. He knows the business and brings a depth of expertise and relationships that are invaluable in guiding a project from design to execution. The contractor and supplier team John brings to a project are craftspeople who share the same dedication to quality and detail. John and the entire team were friendly and a true pleasure to work with throughout the project. We are thrilled with the results of our remodel, and we would highly recommend Thompson Customer Builders to others.
Description of Work
Remodel: sun room addition + kitchen and bath remodel
Category
remodeling, home builders, home remodeling, sunrooms
Jonathan W.
11/01/2018
Fantastically well. We really enjoyed working with John and would absolutely hire him again. Not only was John a professional himself but virtually all of his subcontractors were excellent as well, special thanks to his finish carpenter Troy, his flooring expert Luke , and his painting crew headed up by Jesus, all for going above and beyond. We look forward to working with John again.
Description of Work
Major remodel on two neighboring homes
Category
custom cabinets, drywall, electrician, flooring contractor, glass repair, gutter repair, insulation, remodeling, roofing, siding, replacement windows, woodworking, doors
Jonathan W.
10/31/2018
Things went fantastically well, I enjoyed working with John Thompson and I'd be happy to hire him again. His subcontractors were all wonderful and a few of them were truly exceptional. His finish carpenter Troy, his painting crew led by Jesus, and his flooring guy Luke we're all really incredible outstanding workmen to deal with. Our project was highly custom, intricate and involved two separate neighboring properties. I highly recommend that if you are considering hiring John and his crew that you don't hesitate and do it right away. I look forward to working with him again in the future.
Description of Work
An extensive remodeling project that included all major services electrical, HVAC, natural gas lines, framing and structural work, siding, doors and windows, and even gutter work.
Category
custom cabinets, decks, drywall, electrician, flooring contractor, glass repair, gutter repair, insulation, remodeling, roofing, siding, replacement windows, home builders, woodworking, doors, sunrooms
Cara S.
10/23/2018
The project went very well and was completed on schedule. John is very easy to work with. He is punctual, his process and pricing are transparent, and the quality of finish is excellent. We would absolutely hire him again.
Description of Work
Complete remodel of kitchen, dining room and living room
Category
remodeling, home remodeling
John K.
10/19/2018
John Thompson was great to work with. He believes in full transparency of costs, project timing, and the home owner's concerns. His work along with his creative and hard working partners were excellent to work with. He has chosen the best in the industry for carpentry, electrical, drywall/paint, and tile team did not disappoint. The tile contractor he chose, Luke, is one that I have never see the likes of before! We now have a beautiful new master bath that we try to show off to as many people as we can! We are proud and extremely satisfied with the result and will recommend John to anyone!!!!
Description of Work
Master Bath Remodel
Category
electrician, flooring contractor, glass repair, remodeling, home builders, woodworking, home remodeling
j O.
10/18/2018
work was completed on (a tight) schedule, to budget and to a very high quality of workmanship. John also assisted with City Variances and planning board issues, completed all permits and was open and clear about hours, work process, supplies, and always careful to involve us in all decisions. The subcontractors were very professional and pleasant. problems were easy to address and rectify to our satisfaction with John.
Description of Work
major structural renovation, interior remodeling of kitchen, bathroom, exterior access and porch, plumbing, electrical, windows replacement, HVAC, wood floor repair and finish, plaster wall repair
Category
custom cabinets, concrete repair, decks, concrete driveways, drywall, electrician, flooring contractor, gutter repair, insulation, remodeling, roofing, siding, replacement windows, woodworking, home remodeling, doors
Amy B.
11/01/2017
We had met with several other companies before we found John and we were frustrated that their quotes for the project were hundreds of thousands of dollars over our budget, and they didn't seem to care about working with us to build a home we could afford. We were very discouraged. We feel so lucky we found John. He not only worked with us to help us find ways to cut costs, but his attention to detail is incredible. He goes way above and beyond to make sure things are perfect and he continues to check in with us, long after the project was finished. He's the hardest worker I have ever met, and he truly cares about his clients. Honestly, I don't have enough words to say how grateful we are for all he did for us. This project has been years in the making, and to see it come to fruition is incredible. We can't stop looking at the beautiful timbers and not a day goes by that we don't think how lucky we are to live here. And it was John Thompson who made that dream come true.
Description of Work
We had been planning our dream home, a timberframe, for over a decade. We had found a timber frame company but needed a general contractor for the project. John was the guy who saw the entire project through, start to finish, and beyond. He built us our dream home and we could not be happier.
Category
decks, drywall, electrician, flooring contractor, insulation, remodeling, roofing, siding, replacement windows, home builders, woodworking, home remodeling, doors
Mary G.
10/31/2017
Everything stayed on schedule despite bouts of bad weather. The crew was polite and professional. John saw to it that we stayed within budget and ended on time.
Description of Work
We needed an upgrade of our kitchen, bathroom, laundry, bedroom and dining room. We also wanted to add a great room.
Category
decks, drywall, flooring contractor, insulation, remodeling, roofing, siding, replacement windows, woodworking, home remodeling, doors
Scott F.
10/27/2017
We had a great experience building a house with John Thompson. He has many years experience building houses in the Madison area and works with a great group of contractors. He was extremely detail oriented, able to explain every step of the process and very open about all aspects of the construction. John was always available and quick to respond when we needed to contact him. Our house was completed just as we imagined it: great quality and no surprises on the budget. We highly recommend John to anyone planning to build a house.
Description of Work
New construction of a home on Lake Waubesa
Category
remodeling, home builders
Christy K.
10/25/2017
Neil D.
10/15/2017
John is meticulous in everything he does and he expects the same in the subcontractors with which he works. He first got me in touch with a kitchen designer that spent personal time understanding my cooking style and what I wanted my kitchen to do. The designer provided me with options that I never knew existed and created a terrific base from which to begin. Every other discipline (electrical, plumbing, drywall, etc.) was as detailed and cooperative. The custom Amish cabinets are phenomenal and not much more expensive that big box ready-made. During the entire process John was a wealth of information, ensuring that everything was done in the correct sequence and proactively checking in to ensure everything was happening as it should.
Description of Work
I had been wanting to update the kitchen of my 24-year-old home and finally made the decision to do so. Everything was dated and needed updating, not only so I could enjoy more dedication to cooking at home, but for enhancing the value of my home when I decided to sell. John has been a good friend of mine for years and he agreed to help me out.
Category
drywall, electrician, remodeling, home remodeling
Susan B.
10/14/2017
We couldn’t have had a better experience. John Thompson was on top of the entire project and completed it on time. I never realized what went into a project like this and everyone who came to do work was professional, explained things and did an outstanding job.
Description of Work
We gutted our kitchen and had new cabinets built, backsplash, countertops & flooring installed and had all the electrical updated.
Category
remodeling, home builders
James E.
10/14/2017
I have an old farmhouse that needed a lot of work. John gutted most of the first floor to the studs. His electrician rewired everything, including the circuit breaker in the basement that was a safety hazard. It was completed to code and easily pasted inspection. John also helped us protect the new floors by spraying foam on the ceiling of the basement to prevent the wood from warping. The basecoat on the floor has been durable and is just as shinny as the day the floor was sealed. As one would imagine a house that is over 100 years old has settled. The floor was not was not flat, the ceiling was not even. John made everything flush and new again. My wife and I could not say enough good things about the outcome, the attention to detail and quality of material used. Everyone that comes to the house comments on how much they like how it turned out. To wrap up the project we had one last meeting to cover all that had happened. No other contractor has done that with us. It provided a sense of closure to the project and reiterated that we got exactly what we wanted and more. This is our dream house that we are going to live in for decades, because of that we choose John to ensure the job was done right.
Description of Work
John made what we envisioned happen and provided great ideas along the way. Listed are major aspects of the project: -Electrical rewiring -Title was laid by the front door -New wood floor throughout -Built in cabinet -Barn door closet -Bead board ceiling consisting of individual boards not big sections -New drywall -New light fixtures recessed into the ceiling and plenty of electrical outlets -Spotlessly cleaned up inside and out after completion
Category
remodeling
Jim N.
10/14/2017
Pam S.
10/10/2017
Great! John and his team were professional,courteous and knowledgeable. Our finished basement looks fantastic. We highly recommend them!!
Description of Work
Our basement needed finishing. We also put in another bedroom in the basement.
Category
drywall, electrician, flooring contractor, insulation, remodeling, replacement windows
Brent H.
10/08/2017
This was our first major home project so we had our anxieties due to remodeling horror stories that you hear happening. However, John quickly put those anxieties to rest. John's attention to detail was second to none starting right from his initial bid. He came in with every aspect of our project laid out in a line item for his bid. The subcontractors he uses are the best of the best. They were not only good at what they do, they were extremely punctual and respectful of our home and family. Inevitably minor issues came up during the project, each time and every time John and his team handled it quickly and properly. He was always honest and very straight forward with us during the entire process. John is responsive to your calls and concerns. He has an open book policy regarding the actual invoices for the project costs for subs and vendors. So when a draw is due for payment of the project you see the actual invoices that were submitted to him. The project was completed on budget, ahead of schedule, and the work exceeded our expectations. Couldn't be happier with the results. We would highly recommend John and Thompson Custom Builders to anyone.
Description of Work
We hired John of Thompson Custom Builders and his team for a screen porch addition, as well as, window, siding replacement.
Category
decks, drywall, electrician, gutter repair, insulation, remodeling, roofing, siding, replacement windows, home builders, woodworking, sunrooms
Pamela M.
04/28/2017
They were super nice, and time was at the essence. I went with another builder. Everyone is so busy. I had blueprints, but they were so busy, and they never got back to me. All the builders are so overwhelmed. I called five people, and they were all busy. I would won't someone to reject them, since I had minimal experience. He did come out. It seemed like they would be a good company for the background that I needed them to do. I am in an Indian burial site, and I have to have an Architect on site to put the footing and build the garage. Its on an uncatalogued Indian burial site. It screams out of their control. With the availability. They are just as available as anyone else. They have the experience that I would have used. I have an deadline of July 1st to meet. They called me back I think. I have six or more bids, and get them mixed up. I called them, and they called me back. I think I called them back, but its because they are all so busy. We never got very far. I inquired. They were right on time for the meeting. They were there on time.
Description of Work
I contacted them for an estimate. Tearing down my old garage, and building an three car garage.
Category
garage builders
Kurt V.
10/28/2016
Our home has been an excellent purchase. There have been no structural problems or surprises. When there have been component difficulties due to equipment issues (deck not draining well, window cranks wearing out prematurely), John has been here in person to correct the problem. He has done this free of charge and over a decade after the house was built. I would recommend Thompson Custom Builders without any reservation. Their work quality is excellent and their customer service cannot be beat.
Description of Work
After not being able to find an existing home that would meet our family's needs, we began to think about building a house. We found a lot in our town and called John Thompson, the lot owner and builder. John came to our home and spent close to two hours explaining the process and expenses of building a home. Knowing that he was going to be selling us something, my self-protection radar was up. When John left I told my wife that I believed we had met one of the best guys in the field. It turned out that Thompson Custom Builders (John) truly is a great builder/company. He answered all of our questions and was understanding and responsive to our financial needs. When the house was not done on time (due to an issue with a supplier), John paid for our housing until it was complete. John has continued to provide referrals and hands on service for the entire 13 years we have lived in our house. John was here last week replacing some defective window cranks.
Category
remodeling, home builders
Gloria W.
10/23/2016
John and the people he brought into our home were amazing. We were satisfied with every aspect of the job. The transformation of our home is simply amazing. We almost didn't buy this home because we were concerned about the total overhaul that it required, but it was the perfect home with the perfect yard in the perfect location, and we figured that if anyone could rehabilitate it, John could! Happily, we were right. John has impressive attention to detail, and he is an honest, conscientious, and kind person. He is also incredibly experienced; he has been building in the Madison area for 25 years, and he knows all the best people. We were consistently impressed with the workers he brought into our home: they were skillful, careful, polite professionals--and they offered very competitive prices. We are so grateful that we happened to stumble across John's positive reviews on Angie's List; we have a wonderful home and a new friend as a result. After our experience with Thompson Custom Builders, we would never look elsewhere for a builder. In fact, we are just embarking on another project with John: the addition of a sunroom and a study.
Description of Work
We needed to re-do most of a 4,700-square foot house. This included three complete bathroom remodels (as well as the construction of a new bathroom out of part of a bedroom), a completely new kitchen and open dining room, a new mudroom, and a new hearth. Because we wanted to change the layout of our home, we needed multiple walls moved. We also needed new flooring throughout, as well as all new windows, new shutters, etc. We needed extensive plumbing and electrical work done. All of the utilities/appliances had to be replaced: heater, water heater, AC, air purifier, water softener, etc. We needed our home zoned into three HVAC zones. Also new insulation in the basement and second floor. Drywall, paint, etc. There are probably more things I am forgetting; it was a big project!
Category
drywall, electrician, flooring contractor, glass repair, insulation, remodeling, water damage restoration, replacement windows, home builders, woodworking, home remodeling, doors, sunrooms
10/20/2016
John and his team were professional, considerate, kind, responsive, and paid tremendous attention to detail. Whenever we had a question or concern about an upcoming part of the project, John worked with us so we knew what to expect and worked around us so we could live in our house during two major remodeling projects. We appreciated the detailed pricing information provided before we started the projects and were grateful for the transparency that John provided to explain all costs in the remodel. The work of Thompson Custom Builders transformed our home from dark and blasé to bright and inviting. The craftsmanship of the contractors is second to none. We were so pleased with the process and product from our first remodel in 2014 that we didn't hesitate to call John again when we were ready for another project in 2016.
Description of Work
We loved our house in the Madison, WI area but were outgrowing the space we had. Thompson Custom Builders worked with us to build a sunroom and expanded kitchen area in 2014 and again in 2016 to add a bedroom and updated master bedroom.
Category
remodeling, home builders, home remodeling, sunrooms
Jean S.
10/25/2015
This was a big project as our family of 5 also lived in the basement while the main level was worked on. We also had a definite completion date as we had a graduation party on the calendar. John and his crews were respectful of our space and schedules as well as keeping the work flow moving. The work was completed to satisfaction, and on the time line expected. As with all remodels, the home owner must stay aware of what is happening each and every day. There were a couple of tough spots during this project, a wrong floor tile, a ceiling break through from the attic, and John handled this with professionalism. There were so many details involved in this project and the work flowed so quickly, we had a hard time keeping up with all the decisions and choices that were made in the initial bid. John communicated with us regularly on what we needed to pick out next, etc. Our new home is wonderful!
Description of Work
We have a raised ranch and John and his crews did a remodel to the entire main floor. A new kitchen, two bathrooms, living room, and three bedrooms along with the steps and landings.
Category
flooring contractor, remodeling, home remodeling
Marki L.
10/22/2015
We could not be happier with the work that was done. John and his team are amazing! The quality of work could not be any better, and it was completed on time and on budget. Our overall experience from planning to execution was efficient and enjoyable. We would absolutely work with John and his team again.
Description of Work
John and his team remodeled the main level of our split level home. They replaced all the floors, updated our kitchen, removed a wall to make our space bigger, gutted our bathroom and painted ever surface.
Category
flooring contractor, remodeling, home remodeling
Michael B.
10/20/2015
We couldn't be happier with the added space we now have for our family of 6. John was wonderful to work with, very thorough and answered all of our questions. He takes pride in his work and that comes through in the crews he has working with him. We had a big project (for our life anyway), and they worked hard to get things done timely around the major holidays of thanksgiving and Christmas. His construction crew worked extremely hard and never seemed to be bothered by my two young boys always gawking and goofing around with them. We've had the space for 10 months now, and I still don't know what we did before it. We've had numerous compliments on how it looks like it was always a part of our house. My husband and I couldn't be more pleased and would recommend Thompson builders to anyone. We will always be grateful for the end result of making our house the home we always wanted for our young family.
Description of Work
Second story addition over existing garage and family room remodel.
Category
remodeling, garage builders
Phone
Address
5830 Lexington St
McFarland, WI 53558
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