RICE'S CAPITOL CARPET
About us
We are a family owned business with large selection of instock rolls and remnants of carpet and vinyl. We also have a large selection of tile and glass options to chose from.
Business highlights
58 years of experience
Services we offer
Installation of all types of floor coverings and window treatments. We follow installation methods set by the National Wood Flooring Association and Tile Council of North America.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 0% | ||
| 14% | ||
| 0% |
Showing 1-7 of 7 reviews
Valerie R.
Mar 2016
unknown
Response from RICE'S CAPITOL CARPET
"Rice’s Capitol Carpet, LLC appreciates that you took the time to share your experience with our store. We pride ourselves on providing exceptional service and value to those who entrust us with their flooring needs. Unfortunately, from time to time, things do not go according to plan. In this case, our team provided information over the phone regarding preparation and sub-flooring charges that were in addition to the estimate that was previously given for this job. Your husband did authorize and approve the needed preparation so that the subfloor could be brought up to condition that would permit installation of your new floor. In those situations where a customer is not satisfied with their floor, it is our goal to do everything we can to make it right. As such, we look forward to inspecting the floor this week when Brad comes out to review the installation and materials. If there was an issue with installation, we will work with the customer to resolve the issue. If there was an issue with defective material from the manufacturer, we will do everything we can to assist the customer, including but not limited to, filing a claim with the manufacturer and handling any follow-up calls and questions that the manufacturer may have about the technical details, if it is determined that a manufacturer’s claim does indeed need to be submitted (at this point, our team is not yet in a position to make that determination)."
Lee H.
Jan 2015
Installation went well. Timely and friendly. There was an issue with the doorway's but the company came back immediately to take care of the problem.
Lori M.
Oct 2014
I was very pleased with the outcome. First of all the tile and the stacked stone are beautiful , quality materials. The staff was very professional, knowledgeable and prompt. They returned calls right away and they came when they said they would come. And the installation was flawless. My den looks fabulous. I would absolutely recommend them to anyone. The only downfall is cost but I'm guessing their price is comparable to others.
Sarah R.
Jul 2014
Wonderfully understanding and helpful. We appreciate the service they provide.
Hal O.
Dec 2013
Outstanding quality and workmanship!
This surpassed our expectations on our new shower. Work was completed in a timely manner as promised.
Brad was excellent on helping and guiding us on how to go about getting our old built-in tub removed, and designing a custom handicap accessible walk-in shower. Very ,very knowledgeable on all aspects of bath installs above and beyond just tile and flooring. He answered all our questions and e-mails promptly, and always kept us up to date as to the progress in conjunction working with the contractor and plumber.
Highly recommended!
This surpassed our expectations on our new shower. Work was completed in a timely manner as promised.
Brad was excellent on helping and guiding us on how to go about getting our old built-in tub removed, and designing a custom handicap accessible walk-in shower. Very ,very knowledgeable on all aspects of bath installs above and beyond just tile and flooring. He answered all our questions and e-mails promptly, and always kept us up to date as to the progress in conjunction working with the contractor and plumber.
Highly recommended!
Response from RICE'S CAPITOL CARPET
"I would like to thank [removed member names] for choosing us to be a part of their renovation project to create a roll in shower. The project looks great and should function as for the family for many years to come. Thanks again for being one of our finest customers. Best Regards Brad"
KELLIE M.
Dec 2012
Really liked their selection and the sales person was very helpful-- her follow up was also good.
Jo W.
Mar 2012
They are great people to do business with. They explain things to you. They do a very professional job. I am thoroughly happy with the work they have done for me.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RICE'S CAPITOL CARPET is currently rated 4.4 overall out of 5.
RICE'S CAPITOL CARPET accepts the following forms of payment: CreditCard
Yes, RICE'S CAPITOL CARPET offers free project estimates.
No, RICE'S CAPITOL CARPET does not offer eco-friendly accreditations.
No, RICE'S CAPITOL CARPET does not offer a senior discount.
No, RICE'S CAPITOL CARPET does not offer emergency services.
No, RICE'S CAPITOL CARPET does not offer warranties.