Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
TWO MEN AND A TRUCK
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service - Piano,
About us
In addition to local and long distance moving services, we offer packing services and supplies, we can help with unloading your own vehicle or even moving furniture or appliances within your home. Call us today for a free, no obligation quote.
Business highlights
32 years of experience
Services we offer
Moving, Moving supplies, Packing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.465 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 12% | ||
| 8% | ||
| 9% | ||
| 2% |
Showing 1-25 of 65 reviews
Nanaz H.
Dec 2016
It's like they moved their own stuff.
Susan A.
Nov 2016
It did not go well. They broke a desk, left many things at the house and said they were done, and complained about caring things into the house. And after I followed up about the broken desk they were not that polite on the phone. They did reimburse some for the desk but not replacement value.
Michael A.
May 2016
A piece of furniture was scratched and that could have been prevented.
MARYLOU A.
Dec 2015
unknown
Christine W.
Aug 2015
I used Two Men and a Truck many years ago to move a sofa I bought second hand, and friends who recently moved had used the company and were very pleased with the job they did. When I called, the company contact answered the phone promptly and was able to schedule a move within a few days. The movers had another job earlier in the day, so they only had 4 hours available for the Saturday I wanted to move. I only wanted to move about half of my household in order to leave some items for staging sale of my house, so this seemed perfect. It turned out to be plenty of time, and the movers completed the job in less time than had been allotted. Two teams came: Alex & Josh and Devin & Rob. Alex was the one who coordinated the move and packing of the truck.
These movers were professional, efficient, very hard working and a pleasure to work with. They were careful with my furniture, using furniture pads and giving additional attention to fragile items. They were very skilled at getting large items through narrow spaces, like up the basement stairs, and packaged the moving truck very efficiently. I was amazed at how quickly they were able to move everything.
These movers were professional, efficient, very hard working and a pleasure to work with. They were careful with my furniture, using furniture pads and giving additional attention to fragile items. They were very skilled at getting large items through narrow spaces, like up the basement stairs, and packaged the moving truck very efficiently. I was amazed at how quickly they were able to move everything.
Jenny D.
Jul 2015
They showed up an hour and a half late, and upon arrival informed my husband and I that they would only be able to stay for about 30 minutes because they were going into overtime. We told them that was unacceptable, just because their previous move had run long and caused them to be late didn't mean we still didn't need the time we'd originally agreed upon (which was 2 hours). We even called the main office to complain but they basically said there was nothing they could do, if they were going into overtime they had to leave. We were from out of town and had no family or friends there to help us, and I have back problems and could only do very little lifting. So in the time we had, the two men along with my husband moved all the large items into the apartment (it was second story), and then unpacked the rest of the boxes out of the truck and into the garage and left. We contested the charge and ended up only paying about $100. I would definitely never use them again!
Dakia D.
Jun 2015
unknown
Joanne C.
May 2015
unknown
David B.
May 2015
The team of Matt and Cory got here right on time. We spent a few minutes showing them all of the rooms and looking over the pieces to be moved. All three bedrooms were on the second floor which could be reached only by an "L" shaped stairway. They got right to work. All furniture was placed per my direction . They worked quickly but carefully. The entire move was accomplished without one scuff mark being made on any of our freshly painted walls. When the team left you couldn't tell that anything had happened except that all of our furniture was back in the house. I also received a followc up call from the office to insure that all had gone well. Very professional organization.
Sandra H.
Apr 2015
We had Derrck and Drew to move our furniture out of the house and Maurice and Patrick came back to move the furniture back into the house. Both sets of movers/workers were very efficient and caring with our belongings and our home..
Response from TWO MEN AND A TRUCK
"Thank you so much for choosing TWO MEN AND A TRUCK and for taking the time to leave this review. I was delighted to see we exceeded your expectations! Best wishes for much happiness in your new home!!"
Pam S.
Feb 2015
unknown
Response from TWO MEN AND A TRUCK
"Thanks for choosing TWO MEN AND A TRUCK and for taking the time to leave this review. So happy to read you had an "A" experience with us. I'll share your feedback with our team - thanks!"
Joan P.
Nov 2014
My overall experience was good with my only complaint directed at the estimator which I will comment on later. TM&T arrived at a reasonable time despite the snowfall the night before. Our crew consisted of Matt, Jeff and Justin. Matt was the lead and he was professional, knowledgable and earnest in his work. Jeff and Justin were also productive and consciencious in their tasks. I would absolutely use these three gentlemen again. The move took longer than the estimate but not because of the crew. They worked with speed and attention to detail. We had no damage to home or possessions.
The problem was with the estimator. She knew that we were moving three floors in both the old and the new home. And she also knew there was an elliptical machine and a treadmill to move. These were the items that caused the most problems for the crew. The actual move took almost three hours longer than quoted. I suspect that the estimator deliberately underbid the time so that we would go with TM&T as she know we were competitively quoting the job.
The problem was with the estimator. She knew that we were moving three floors in both the old and the new home. And she also knew there was an elliptical machine and a treadmill to move. These were the items that caused the most problems for the crew. The actual move took almost three hours longer than quoted. I suspect that the estimator deliberately underbid the time so that we would go with TM&T as she know we were competitively quoting the job.
Response from TWO MEN AND A TRUCK
"Hi and thank you for sharing your feedback on Angie's List. I was glad to hear we warranted an A for this move......but concerned about the issues re: your estimate. I am sharing your feedback with our Sales Manager (I'm not sure who specifically provided your estimate). I'd be happy to have her call you to discuss this matter, as we certainly would like to resolve it to your satisfaction. Please allow us the opportunity to leave you happy! Please also know our team would never deliberately underbid just to get your business, because our goal is always to earn your satisfaction with our performance. Hope to hear from you! [email protected]"
Steven M.
Nov 2014
They were quick and careful. They got everything moved.
Response from TWO MEN AND A TRUCK
"Thank you for taking the time to leave us a review - and on behalf of our entire team, I'm so glad to see we met your expectations for great service! We hope to work with you again in the future!"
Tom K.
Aug 2014
unknown
Syed F.
Jun 2014
I lived in 2 bed apartment and they charged me $1200. Their initial quote I received was $600 and very unprofessional. Please look for another movers.
Sam W.
May 2014
They damaged a wall in our condo that they had to have repaired. The damaged serval fragile objects that they personally packed and moved which they did not replace. They stole our appliance dolly and shipping blankets which they would never return our call requesting that it be returned. The put over 75 pounds of free weights in one of our plastic laundry baskets causing it to break in multiple pieces. They scratched doors and walls and dented our screen door of our brand new home which they never repaired or apologized for doing. They underestimated the number of packing boxes needed for out move, so we have to purchase more at additional higher cost. They showed up late and took a long lunch which ate into the time we were lotted for our move. We had to pay for additional time for them to finish the move. The two guys who did our move were pleasant. We were disappointed in the theft and damage to our belongs. No apology from the two movers or response from the Company after over 20 calls to their office. I would not recommend them to anyone.
Lana L.
Apr 2014
We were very disappointed in the service provided. To provide context, I have used professional movers (often smaller local movers) 4 times in the last 5 years (company moves). I was making a local move and unfortunately was unable to book the movers I've previously used. Two men and a truck was the only option available.
The two men that arrived were 30 minutes later than the window they told us they would arrive. As I mentioned before, I have supervised 4 moves in the last 5 years. Had I never supervised a move before, I may have not known any differently. However, this team were not efficient in their moving. I say team because the lead guy was good but his partner was dragging him down. They were not efficient in their moving, did not utilize the dollies, often making trips to the truck without much in their hands.
They chose to use an elevator ( I like on the first floor but they needed to go down 10 steps to get to street level) which took longer. Again, I have moved from this exact apartment building and previous movers used the stairs and never the elevator.
By the time that they were packed up, it had taken 4 hours. In other moves (from the same apartment and furniture) it has taken 2-3 hours. Unfortunately, my disappointment had only started. They did not show up at our new apartment to unload at the expected time. It turns out there was a medical issue with one of the men and he had to go home. The truck was waiting for a new guy to show up. I understand that these things happen. However, there was no proactive call to let us know what the status was. We only found this out after following up multiple times to the actual men and dispatch.
Ultimately, they credited us for time related to them waiting for the new mover. However, in my opinion that wasn't sufficient given the inefficiency of the movers. To be fair, I didn't attempt to get anymore credit. I did not want to work with this company anymore.
The two men that arrived were 30 minutes later than the window they told us they would arrive. As I mentioned before, I have supervised 4 moves in the last 5 years. Had I never supervised a move before, I may have not known any differently. However, this team were not efficient in their moving. I say team because the lead guy was good but his partner was dragging him down. They were not efficient in their moving, did not utilize the dollies, often making trips to the truck without much in their hands.
They chose to use an elevator ( I like on the first floor but they needed to go down 10 steps to get to street level) which took longer. Again, I have moved from this exact apartment building and previous movers used the stairs and never the elevator.
By the time that they were packed up, it had taken 4 hours. In other moves (from the same apartment and furniture) it has taken 2-3 hours. Unfortunately, my disappointment had only started. They did not show up at our new apartment to unload at the expected time. It turns out there was a medical issue with one of the men and he had to go home. The truck was waiting for a new guy to show up. I understand that these things happen. However, there was no proactive call to let us know what the status was. We only found this out after following up multiple times to the actual men and dispatch.
Ultimately, they credited us for time related to them waiting for the new mover. However, in my opinion that wasn't sufficient given the inefficiency of the movers. To be fair, I didn't attempt to get anymore credit. I did not want to work with this company anymore.
Response from TWO MEN AND A TRUCK
"Hi [member name removed]- I was so disappointed to read you review, and certainly sorry your experience with us didn't meet your expectations. I wanted to at least reach out and acknowledge your review and apologize. If you would still like to discuss your move, please feel free to reach out to me directly at sheri.rice @ twomen.com. Thanks"
Karen K.
Feb 2014
.
Response from TWO MEN AND A TRUCK
"Hi [member name removed] - just wanted to say thank you for taking time to leave us a review. It's certainly appreciated! I'm glad we met your expectations, and certainly hope we can serve you again in the future."
Tim S.
Jan 2014
SELECTION: I ended up choosing this company because the estimate process was quick, courteous, and professional. I was told that the estimte I received included a little buffer time so that my estimate would be the maximum I should expect to pay. I thought I could help reduce my cost by doing some packing/moving ahead of time, but in the end I still paid more than I was quoted.
MOVING DAY: The movers were nice, helpful, and personable, but that's where the pleasantness of the move day ends. They arrived around 8:45. Well within the 8-9 am time frame I was given, but since I was being charged starting at 7:45 am, I'm not really sure why it took them an hour to get to my apartment (Google maps estimates it's a 15 minute drive between their location and that apartment).
Once there, packing went exceptionally well. They actually packed in less time than estimated, so that was good. Loading time, however, was longer than it should have been. Previous movers from a local company were able to move my stuff in 1.5 hours. The estimate included a little over 2 hours to load, and a little over 2 hours to unload. In reality, the loading/unloading process took over 6 hours, not including the hour or so that their truck was broken down and no moving was happening.
I think a big part of the loading time issue was that they didn't bring out hand trucks/dollies to help move until the very end of the unload process. They were taking boxes to/from the truck one at a time. They also spent time disassembling furniture that didn't necessarily need to be disassembled, as previous movers were successful in moving it without disassembling it.
In the end, I probably could've overlooked the extra moving time if the move had been done well, but after all was said and done, I had a full SUV load worth of stuff that was missed by the movers and I had some furniture I had to learn how to assemble by myself because the movers missed it.
I do appreciate that the company seems to be concerned about customer experiences once the move is complete. I have followed up with representatives from the company who put me in contact with the assistant manager. I am currently waiting to hear back from the assistant manager about this experience.
BOTTOM LINE: If on time, on budget complete moves are important to you, I'd consider a different company.
**UPDATE 01/23/13: I did receive a refund for 1 of the hours that the movers went over the estimated time. I appreciate the concern that was shown by the people I talked to after the move, but I wish it didn't take 3 complete weeks to come to a resolution of my concerns.
MOVING DAY: The movers were nice, helpful, and personable, but that's where the pleasantness of the move day ends. They arrived around 8:45. Well within the 8-9 am time frame I was given, but since I was being charged starting at 7:45 am, I'm not really sure why it took them an hour to get to my apartment (Google maps estimates it's a 15 minute drive between their location and that apartment).
Once there, packing went exceptionally well. They actually packed in less time than estimated, so that was good. Loading time, however, was longer than it should have been. Previous movers from a local company were able to move my stuff in 1.5 hours. The estimate included a little over 2 hours to load, and a little over 2 hours to unload. In reality, the loading/unloading process took over 6 hours, not including the hour or so that their truck was broken down and no moving was happening.
I think a big part of the loading time issue was that they didn't bring out hand trucks/dollies to help move until the very end of the unload process. They were taking boxes to/from the truck one at a time. They also spent time disassembling furniture that didn't necessarily need to be disassembled, as previous movers were successful in moving it without disassembling it.
In the end, I probably could've overlooked the extra moving time if the move had been done well, but after all was said and done, I had a full SUV load worth of stuff that was missed by the movers and I had some furniture I had to learn how to assemble by myself because the movers missed it.
I do appreciate that the company seems to be concerned about customer experiences once the move is complete. I have followed up with representatives from the company who put me in contact with the assistant manager. I am currently waiting to hear back from the assistant manager about this experience.
BOTTOM LINE: If on time, on budget complete moves are important to you, I'd consider a different company.
**UPDATE 01/23/13: I did receive a refund for 1 of the hours that the movers went over the estimated time. I appreciate the concern that was shown by the people I talked to after the move, but I wish it didn't take 3 complete weeks to come to a resolution of my concerns.
Response from TWO MEN AND A TRUCK
"Hi [member name removed] - I just wanted to thank you for taking the time to leave your review. It sounds like although we met some of your expectations, we didn't do so well in other ways. It sounds like your management team did connect with you and offer a resolution. I just wanted you to know we've also shared your comments with our leadership team and if you have additional feedback, you can always email me at [email protected]."
Sandra N.
Oct 2013
It was fantastic. All the furniture was carefully wrapped and placed exactly where I asked the pieces to be placed in our new home. They were very friendly, on time and worked tirelessly. I would definitely use them again and recommend them to anyone. Thank you 2 men and a Truck for making our move so much easier.
Response from TWO MEN AND A TRUCK
"Hi (member name removed) - just wanted to say THANK YOU for taking the time to leave a review here on AL. I am delighted to hear we met your expectations for service and care. I sincerely hope we'll have the chance to work with you again. thanks again -"
Lana L.
Jul 2013
We were given an estimate that the move would take take 4-5 hours. This seemed reasonable as I had previously moved out of the apartment and knew how long it took those movers. We were given a window of arrival between 8am - 9am.
They were late. They arrived at 9:15.
Overall the service was slow. They moved items one at a time. They weren't utilizing the tools as efficiently as possible. They often left my furniture/boxes in random places throughout the hallway of the apartment building.
They wrapped some of my items very well. They used shrink wrap on the couches because it was raining (very nice). However, some of my items were not wrapped as well (didn't wrap the bed boards).
Once I realized how long everything was taking, I requested they prioritize the bigger items and that we could handle the rest. Despite the fact that there was more room in the truck. I felt it would be faster if we did it ourselves in our cars.
It took them over 4 hours just to pack up the apartment (and didn't even take all the furniture). In previous moves (in the same apartment) it took 2-3 hours to pack up my belongings . Their original quote was 4-5 hours for the entire move.
Unfortunately, one of the movers got sick between the time that they left our old apartment and arrived at our new apartment. I'm aware that this is no one's fault. However, there was no call to inform us of the delay. We only found out once we called to find out if they got lost.
In the end we were charged for 3 additional hours over our original quote. They gave us a credit for the downtime associated with their sick employee. However, that did not make up for the inefficiencies earlier in the day.
I will not use this company again.
They were late. They arrived at 9:15.
Overall the service was slow. They moved items one at a time. They weren't utilizing the tools as efficiently as possible. They often left my furniture/boxes in random places throughout the hallway of the apartment building.
They wrapped some of my items very well. They used shrink wrap on the couches because it was raining (very nice). However, some of my items were not wrapped as well (didn't wrap the bed boards).
Once I realized how long everything was taking, I requested they prioritize the bigger items and that we could handle the rest. Despite the fact that there was more room in the truck. I felt it would be faster if we did it ourselves in our cars.
It took them over 4 hours just to pack up the apartment (and didn't even take all the furniture). In previous moves (in the same apartment) it took 2-3 hours to pack up my belongings . Their original quote was 4-5 hours for the entire move.
Unfortunately, one of the movers got sick between the time that they left our old apartment and arrived at our new apartment. I'm aware that this is no one's fault. However, there was no call to inform us of the delay. We only found out once we called to find out if they got lost.
In the end we were charged for 3 additional hours over our original quote. They gave us a credit for the downtime associated with their sick employee. However, that did not make up for the inefficiencies earlier in the day.
I will not use this company again.
Response from TWO MEN AND A TRUCK
"We at TWO MEN AND A TRUCK® strive to exceed our customers' expectations on each and every move. We understand this did not happen during your last experience with us and we are deeply sorry. We have forwarded your concern to our management team and will be following up with you to resolve your concerns. Should you have any questions or concerns you'd like to discuss further, please don't hesitate to contact me directly at (608) 669-9021 or via email at [email protected]. Again, we apologize for the inconvenience we have caused you and look forward to speaking with you soon. Sincerely, Lisa Paley General Manager TWO MEN AND A TRUCK®"
Kerry L.
Mar 2013
Excellent!!
Response from TWO MEN AND A TRUCK
"Just wanted to say thank you for taking the time to leave a review here on Angie's List. I was so happy to hear we met your expectations for an "excellent" move. Reading your review made us smile :) Thanks"
Brian R.
Mar 2013
We moved from Europe and we had to make a move of my mother-in-law Ann with us, and so Brian and I had to pack all of our stuff and we could not transfer all her stuff, so we called them. They did not pack our stuff or anything, we did that. They were fast. They were careful with our stuff. I thought they were really efficient. They have nice guys that work for them. They are very friendly.
Response from TWO MEN AND A TRUCK
"Thank you for taking the time to leave a review. I'm glad to hear we met your expectations for service and care! I hope we're able to serve you next time you need moving services."
Bonnie F.
Nov 2012
Mostly well, except for some sloppy packaging, which led to damage of several pieces
Response from TWO MEN AND A TRUCK
"Just wanted to say thank you for taking the time to leave a review. I'm glad to hear you were mostly happy with our services - but certainly sorry to hear about your complaints. I hope you were able to contact our team and get that resolved. If you need anything else from us, please don't hesitate to contact me at [hyperlink removed]. thanks again"
Sam W.
Oct 2012
From the quote process to the execution of the move to follow-up after the job was complete, the service was uneven but generally trending toward the positive. The initial interaction with the office to develop a quote and set up the move was efficient and professional with the staff leading a conversation about the details of the move. There were a few glitches in the couple of weeks leading up to the move as there were some hand-offs of projects within the office that led to some confusion on our move but it was all resolved prior to the start of the move.
The movers themselves were working hard throughout the move and were good at communicating questions and receiving direction. However, having used a half dozen movers over the years, I would suggest that the crew we had was less on the "handle with care" end of the spectrum and more on the "get 'er done" end of the spectrum. This isn't necessary a bad thing as it tended to reduce the amount of time we were charged for the move; however, there were several scrapes and cracks that could have been avoided with just a small amount of additional care. There was only one item broken (that we know of) and one small area of damage to physical property.
After the move, we followed up with the office staff to address the small area of damage that needed to be repaired. It was repaired quickly and without any undo bureaucratic headaches. That is big feather in the cap of this company in an area that some moving companies will fight (no matter how big or small) tooth and nail. This was a B+ move in our eyes and in the world of movers, that in and of itself warrants our recommendation of this mover.
Response from TWO MEN AND A TRUCK
"Thanks for taking the time to leave such a detailed review. I read it twice, and will make sure our management team is aware of the issues you mention. I appreciate your comment at the end that you'd recommend us - that means a great deal to us. I hope we'll be able to work with you on your next move, and perhaps inspire an "A" report next time."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
TWO MEN AND A TRUCK is currently rated 4.4 overall out of 5.
TWO MEN AND A TRUCK accepts the following forms of payment: CreditCard
Yes, TWO MEN AND A TRUCK offers free project estimates.
No, TWO MEN AND A TRUCK does not offer eco-friendly accreditations.
No, TWO MEN AND A TRUCK does not offer a senior discount.
No, TWO MEN AND A TRUCK does not offer emergency services.
No, TWO MEN AND A TRUCK does not offer warranties.