We specialize in custom matting, mounting and framing all kinds of art and heirlooms from inexpensive posters to original works or fine art prints to old family photos. Shadowboxes are also created to hold sporting jerseys, vinyl records, medals, pennants and even violins. Gregory, the owner, has been custom framing since 1990. Stacy, the store manager, has been custom framing since 2009. We use only preservation materials such as cotton matting and ultra-violet filtering glass. Many of the frames are made here in Wisconsin and the matting is manufactured in the United States. Because every piece is created by hand, we ask for at least 2 weeks to complete each order. We can rush framing jobs for special occasions in a few days and possibly the same day if we have the materials on hand. Our prices are competitive and you won't find people who care more about the work they do anywhere else. We take great pride in the relationships we have with our customers. No appointment needed, come visit us any time!
Business highlights
36 years of trusted experience
Services we offer
Custom matting and framing.
Services we don't offer
We do not offer any printing services or home installation. We also do not sell picture frame lights or easels.
Very well. Always a bit expensive but worth it for archival and quality work.
Description of Work: Picture framing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen C.
08/2017
5.0
picture framing
 + -1 more
As always, Great Frame Up was just fantastic. The staff are friendly, helpful and patiently took the time to work with me to select exactly the best frames for each piece. It's clear they take pride in their work, creative process and professionalism. Highly recommend.
Description of Work: I had three large posters framed, along with a smaller picture. I have had many pieces matted/framed by them (incl. old Korean prints, new prints, framed a sentimental puzzle, no original art yet).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Response from The Great Frame Up
Aw, thank you so much! We really appreciate it that you let us help you with your framing needs, whatever they may be. And it is always a pleasure working with you!
MARTHA M.
07/2017
5.0
picture framing
 + -1 more
They were very professional, suggested appropriate timeless framing and protective glass that protect and enhance the art-work without over-powering it. The results were well-done and completed in a timely manner. They are my go-to business for framing.
Description of Work: I have been to the Great Frame-up multiple times for framing of portraits and art-work
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
Thank you for leaving a review, we appreciate it very much! And we look forward to seeing you the next time you need anything custom framed. :)
Gretchen H.
06/2017
5.0
picture framing
 + -1 more
Great. When the frame requested wasn't available in time, they substituted a frame of higher value for the same price to make our deadline.
Description of Work: Custom framing of print for a retirement presentation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from The Great Frame Up
It is truly important to us that our customers are happy with the finished product every time. :)
Pamela C.
05/2017
5.0
picture framing
 + -1 more
The framing is always perfect and they are so helpful in choosing mats an frames, You cannot go wrong with this business.
Description of Work: This is where I get all my prints and paintings reframed. I have gone to them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
We highly value the trust and loyalty of our customers. We look forward to serving you again in the future! :)
Ariella S.
04/2017
5.0
picture framing
 + -1 more
The work performed has always been stellar and excellent quality. The owners really know their trade very well and are always willing to give an opinion - and usually their opinions are very good! I don't really have an eye for matting or framing, so I rely on their expertise when I go in there for framing services and they haven't steered me wrong yet. We've framed everything from inexpensive photographs that we purchased on vacation to expensive original pieces. Everything has come out perfectly.
Description of Work: We've used the Great Frame Up to frame various pieces of artwork on several occasions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
I am delighted to hear how pleased you are with everything we've framed for you. We truly do our best and it does our hearts good to hear it when our customers are happy with our work. Thank you so much. It's always a pleasure working with you. We always look forward to seeing a friendly face!
Cheryl S.
04/2017
5.0
picture framing
 + -1 more
Great, the colors and materials used were better than I thought they would be.
Description of Work: Framed 4 photos
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from The Great Frame Up
Very glad to hear it! We aim to do our best but exceeding expectations is even better! Thank you so much for the kind review!
Nancy I.
02/2017
5.0
picture framing
 + -1 more
I've used them at least 5 times and keep going back.
Description of Work: They've done a lot of framing of art work in the past. They're very helpful at picking out the right mat and frame for your artwork. Their coupons make the prices affordable; framing's not cheap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
It's always nice to see a friendly face and always a pleasure working with you!
Tammy R.
01/2017
5.0
picture framing
 + -1 more
It was more expensive than I planned on, but maybe I just am not up on how much these things cost. The person I worked with spent a long time trying out different options and we found something my daughter and I were very happy with. They did a meticulous job putting it together, and we were very pleased with the final product.
Description of Work: I had a shadowbox made with my daughter's college diploma, mortar board (which she had decked out) and tassel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
We are very happy to hear you were pleased with how it turned out. Thank you for including a photo!
Lindsay F.
01/2017
5.0
picture framing
 + -1 more
I really liked how they framed the pieces with the matting and the frame. Their suggestions on matting were superb as well.
Description of Work: I needed framing of a poster, and a few art pieces.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Great Frame Up
Very good to hear. We do our best!
Vic R.
10/2016
1.0
picture framing
 + -1 more
We haven't used them
Description of Work: Didn't have any work done
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Great Frame Up
You should consider giving us a try some time! All of the work is done in store by the owner and myself. We've been custom framing for 25 years and we focus on giving our customers the best care and quality product possible. We have every confidence that you would be pleased with the work we do. We are open every day except Sunday. :)
Lindsay F.
08/2016
5.0
picture framing
 + -1 more
Their quality of craftsmanship was superb. Also, their help in choosing frame and matting was excellent as well!
Description of Work: I have had a few prints and drawings framed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Great Frame Up
Thank you very much for the kind words, we do our best! It was a pleasure working with you!
Gail S.
07/2016
3.0
picture framing
 + -1 more
They did an okay job, but the needlepoint needed to be stretched out a bit more. After framed, there were still unnecessary wrinkles. Also, there were all sorts of restrictions on the "deal" I got. It wasn't exactly bait-and-switch, but it wasn't as good a deal as it seemed at first. Actually, even with my deal, it was VERY expensive, even though it was not a large picture. Finally, the woman who waited on me was not very friendly. I will not go back there.
Description of Work: They frames a hand made needlepoint picture.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Response from The Great Frame Up
I'm sorry to hear that you are unhappy with the wedding needlepoint we stretched for you a year ago. The only restrictions with Groupon coupons are that no other offers apply (we don't double discount) and they are only applicable toward a custom framing order. You chose to use premium non-glare glass for your piece which is the most expensive option and your total came to $120. We would discourage Angie's List members from purchasing Groupons as the 25% discount we offer is a significant discount on it's own. Please do feel free to bring your piece in any time and we'll definitely try to get those wrinkles out at no cost.
MARTHA M.
07/2016
5.0
picture framing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce B.
06/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: Framed a small painting purchased in Madison, WI.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Tammy R.
06/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: She made a shadowbox for my daughter's college diploma and graduation cap and tassel. She was very helpful with me, trying out different arrangements and colors. The end product was gorgeous, and my daughter was very happy. I received the work about a week or ten days after her estimated completion date, but I wasn't in a particular hurry for it, and the end product was worth the wait.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$375
Philip P.
06/2016
4.0
picture framing
 + -1 more
unknown
Description of Work: They reframed an original Steven Kozar reproduction. A bit pricey, but the quality is top-notch.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas D.
06/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: Help restring a painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gretchen H.
05/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: Custom framed a print that I selected from their store for a going away gift for a colleague. They met a tight timeframe (less than two weeks) and substituted higher quality framing than I paid for when the frame I asked for couldn't be supplied.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Cheryl S.
05/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: They framed three pictures for me and they look awesome . Very helpful staff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jacqueline W.
05/2016
4.0
picture framing
 + -1 more
They really did a nice job framing several things for me.
Description of Work: I have used The Great Frame Up.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Laura M.
05/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Barbara W.
05/2016
5.0
picture framing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Benjamin L.
05/2016
4.0
picture framing
 + -1 more
They did a nice job from what I remember. They did kind of what you'd expect. The price was a little more than we'd expected. We didn't have to wait too long.
Description of Work: They framed some photos.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
Ulrich H.
02/2016
5.0
picture framing
 + -1 more
I've lived in Madison 30+ years and have found it difficult to find a framing shop I like. I tried many and often felt that an attempt was made to gouge me. The first quote was often fantastically high and only when I indicated that I was willing to walk, was a much more reasonable solution offered. The other problem I encountered was that the framing shop was not good a listening and clearly preferred their choice of frame over mine. To walk away with what I liked usually required me flexing my assertiveness muscle more than I think I should. About five years ago I found the Great Frame Up and have used them about six times. They are a quality framing shop and not cheap, but I feel that their price - performance ratio is solid. They are knowledgable and will offer good advise, yet also listen and willing to work with me. They communicate well and have always kept their delivery date. I highly recommend them.
Description of Work: Helped me choose a new frame for an oil pointing I had bought at a gallery and then framed it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Framing,
Metal Fabrication & Restoration
FAQ
The Great Frame Up is currently rated 4.9 overall out of 5.
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
The Great Frame Up accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Great Frame Up offers free project estimates.
No, The Great Frame Up does not offer eco-friendly accreditations.
No, The Great Frame Up does not offer a senior discount.
No, The Great Frame Up does not offer emergency services.
No, The Great Frame Up does not offer warranties.
The Great Frame Up offers the following services: Custom matting and framing.
We do not offer any printing services or home installation. We also do not sell picture frame lights or easels.