Stanley Steemer Carpet Cleaner - Madison
About us
Additional DBA - Stanley Steemer International Inc.
Business highlights
Services we offer
Floor Cleaning – Carpet & Tile. Furniture. Leather. Area Rugs. Water Damage Restoration. Air Duct Cleaning. Hardwood Flooring Refinishing.
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
11% | ||
17% | ||
6% | ||
0% |
But, they are too expensive. I have used them several times. They do a great job but their prices are, like, double. I have used them once or twice a year for a long time. They are nationwide. I have a really small house so when they quote $200 that is a lot of money for a small house; I can't do it. One time they screwed up my hardwood floors. They wanted to show me a demonstration on how great their new machine was and they left a big scar on my hardwood floors. I am eventually going to have them refinished.
They disappeared to begin their work. I checked on them several time during the day. They were having a great time talking to each other about all sorts of things. I told them to move the things that were easier to move, but there was no requirement to take apart beds. I asked them to get under the beds as far as they could without moving them.
After they had completed the first level of the house, I went up to check on how it had gone. I was anxious to see how nice the sofa that I had had them clean would look. The first thing I noticed was that, unlike the barely-damp description that I had been given on the phone, the carpet was soaking wet. The carpets were the last thing we had done before we listed our home, and it was touch-and-go whether they would be dry for the photo shoot the next day. They were barely damp the next day. The floor looked fine.
I checked the sofa, and discovered that it looked almost as though it hadn't been touched. While looking at the cushions, I found a place where the cat had (surprise!) thrown up on it. It was all dried up as though it had happened some time ago. This was still on the sofa EVEN AFTER IT HAD BEEN PROFESSIONALLY CLEANED! The sofa itself was a bit cleaner, but it was not anywhere close to clean. I took the spotted cushion down to the crew, and complained that they had not done a thorough job. They subsequently cleaned the spots off the cushion, but did no other work on the sofa.
I had them clean a few other pieces of furniture. In only one case, a chair, did it look like there was any cleaner appearance after they finished. I recommend that you do NOT have them ever clean your furniture. It is expensive, and it is not at all worth it. I also had the carpets protected after cleaning. Given that it has been about a week and a half since they were here, and that I can see spots already coming back on the stairway, I don't recommend this additional service either.
Licensing
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