Sondel Family Veterinary Clinic

They're responsive and competent.

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He is very responsible, close to animals and I have known him since he was a kid- he is awesome. The price is fine for the service they provide.

A thorough examination in which Dr. Sondel explained everything that he did and everything that he found.  A very cheerful and pleasant practitioner who has equipped his new office with state-of-the-are equipment and who is very responsive to client requests for information in any form (including email.)  I am newly arrived in Madison and researched local veterinarians before I decided on Dr. Sondel.  He had received high marks from a number of reviewers and my experience validated their opinions.  One bit of information that I wanted to know in advance was whether or not the doctor would match internet prices for drugs or write prescriptions that I could fill elsewhere.  Dr. Sondel very quickly responded in the affirmative to both questions.  On my arrival at this office I discovered that it was his policy to match online prices for all his clients without a request being needed.

Dr. Sondel's office visit fee is $59.00.  The remainder of my bill was for a year's supply of  Heartgard Plus and a six-month supply Frontline Plus for a large dog.  That's $157.67 (the online price match.)  However, Dr. Sondel alerted me to the fact that their manufacturer, Merial, was offering a $50 rebate to purchasers of this minimum quantity so the actual cost was only $107.67!

Dr Sondel recently opened his own clinic (a great space that's even LEED certified). Even though it's not as conveniently located as the clinic where he used to work, we decided to continue seeing Dr. Sondel because of his rapport both with our cat and with us. He listens to our concerns, and is willing to present a range of possible solutions; I feel he generally steers us toward less invasive and less costly options as a first step so as to minimize both the stress on our cat and our wallet. For example, he could have suggested we needed to xray the cat's leg but he specifically said after examining Tom that he was confident an xray would just confirm his diagnosis and there was not therefore a good reason to put Tom through that process. The glucosamine shots have been tremendously helpful for our cat, and he's actually started running around again a bit, and is able to leap much more consistently and safely than he was last fall. Dr. Sondel's Thursday evening hours are helpful, since we don't have to take off of work to do these shots every couple of months. We would highly recommend him. Given the number of dog owners we see in the waiting room, I think he must be as great with dogs as he is with cats.