Saunders Insulation Specialists

Great customer service

I strongly advise against hiring this contractor for attic insulation work. I hired them in the summer of 2022 to remove vermiculite and install attic insulation. We had just purchased the house and we were in a hurry to complete this work before we moved in. I made the mistake of trusting them when I should have asked more questions and solicited quotes from other firms. Lessons learned and we paid a price. First problem: proposal stated that the contractor would submit paperwork for a $4000+ rebate on vermiculite removal. I checked on the claim status about 3 months later, and the organization processing rebates did not have any application on file for my address. The contractor claims they lost it, but I never received documentation that it was ever submitted. It took over a month to get the required documentation from the contractor and submit the rebate request myself. Second problem: I was overcharged $400 for installing 2 flex ducts for the bath fan. I later discovered that the attic already had insulated flex ducts. We did not need new ones. The contractor removed insulation from the existing flex ducts (without explanation) during the installation of blown-in cellulose, and they piled up cellulose around the ducts. A later energy audit found condensation on the roof decking due to uninsulated flex ducts. The contractor refused to refund the overcharge or replace the flex duct insulation. Third problem: the energy auditor noted that the blown-in cellulose was not properly leveled. The peaks and valleys of cellulose in the attic left multiple areas with R38 or lower insulation.

They came when they said they would and stayed until it was done. Cleaned up after so I only had a little area to clean. I would recommend them to others.

The work was done efficiently with thorough communication before and during the work.

Saunders installed a bath exhaust fan and light as well as attic insulation for us. Very professional and efficient - a timely installation, performed very soon after contract was written. Great people to work with and great cleanup after. Highly recommend. Also Home Advisor worked well; contact was made within hours of submission.

We were very pleased with their service. They did not oversell, they did what they said they would do, for the price they said they would do it. They were neat clean and efficient. I would recommend this family-owned business did anyone.

Joshua K.

Steve was great to work with.He was informative,on time and on budget.He made sure the job was done correctly,so that the next step,a new boiler could be completed on time.I was treated like family and the best compliment I can give is that I would call him if I ever need asbestos removal again!

Steve was able to meet with me the day after he received the referral and arranged the project to be done the following day. He answered all questions, and was easy to work with. Shawn was also easy to get along with, and answered any questions I had. The guys did a good job cleaning up when they were done. My home was noticeably warmer the evening they finished the job. My indoor thermometer registers a degree or 2 higher than the thermostat is set at.

overall a very good experience

They listened to us. They explained things well. The energy audit was thorough and meticulous. They haven's started insulation work yet.

I was very happy with their fast professional service. They called me right back and showed up as promised. The entire team seemed very professional and courteous. They were very easy to work!

Work involved removal of asbestos vermiculite and abandoned duct work from the attic and new blown in insulation, air sealing and energy audit. Steve, Julia and crew were punctual, professional, knowledgeable and maintained a clean/safe work site. Highly recommend them!

Steve was very helpful and worked with me explaining everything. I won't know if the blown in insulation is doing its job til it gets cold but the Saunders staff got the job done in a timely manner. I really glad I contacted them to so the work for me.

Steve was on time for every appointment and very professional. They did a excellent job and I will have them back to do the rest of the job when it's time. I'm very happy with there work !

Steve was great and is great. Saunders is great. Very professional and they do the work right. You won't be disappointed. Julia was great also. She helps Steve and the company.

Some of this is difficult to answer because I'm not up in my attic looking at or understanding everything that was done. The people who did the work were very hard-working, explained things, and educated us along the way.

no comment.

We contracted Saunders to remove Vermiculite from our attic and thereafter air seal and re-insulate. We were very happy with the work as well as the customer service. Steve came to give us an estimate very promptly and then was able to schedule the work within a couple weeks. He was very informative regarding recommendations for a better energy efficient home, yet did not pressure us into any purchases. Afterwards they even helped us do an Energy audit in order to qualify for Focus on Energy incentives. We couldn't be happier with Saunders Insulation and will definitely call them for future projects!

The response to my request was very prompt. The estimate was straight forward. The employees who came on schedule were professional and worked hard to complete our project. We are very satisfied with the results.

Shawn was quick to answer my initial request, we hired him a week and a half later. He worked with us on the price and was able to blow in the amount of insulation in our attic that we wanted for the price we were very happy with. We have him looking at insulating our shop as well. Thank you Shawn

very concerned for the customer, i was very satisfied with the hire

I asked Saunders to do a home energy audit and then redo what needed to be done in a house that hadn't been touched since it was built in 1963, as far as I could tell. One bedroom always seemed cold. Their audit revealed a lot of heat loss. When they got into the attic they discovered that the bathroom fan had been vented to the attic, not to the outside, and mold was growing under the roof. They fixed that and they identified small gas leaks that needed to be repaired and areas between the garage and the house that needed to be caulked. They have come back to retest after their work and made some additional improvements. Considering the size of the job and the kind of professional--and fun--attitude they brought to the job, I would recommend them highly. Their integrity shines through.