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About us
We know that sometimes cleaning the house is the last thing you want to think about with everything else going on. RM Cleaning's mission is to be a helping hand to all those families that want to enjoy life without stressing about the mess it leaves behind. RM Cleaning is a local, family owned residential cleaning company. In our family, we believe in honesty, hard work, and always doing your best. We take these home values and apply them to our work every day. From us you can expect quality house cleaning services, responsiveness, honesty, and an overall great experience.
Business highlights
Emergency services offered
20 years of experience
Services we offer
At RM Cleaning, attic, basement, biweekly, etc. We can also offer custom cleaning/organizing services so if you have a project in mind give us a call., monthly cleanings; carpet washing; and specialty cleaning or organizing projects for your garage, we take pride in the quality of our work and in providing excellent customer service to every single one of our clients. Our services include: one time deep cleanings ; move in/move out deep cleanings; regular weekly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.949 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 49 reviews
Jules W.
Oct 2021
They we're really good in terms of cleaning and it was quick. They are professionals.
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]!!"
Lisa S.
Jul 2021
Almost immediately after selling my house, I started searching for a cleaning service to perform a move-out, thorough clean of the home so that the new owners could see the home at its very best. This was my first time hiring a cleaning service and I was initially daunted; I wanted a professional, reliable, and competent company but kept running into mixed reviews ... until I found RM Cleaning LLC. After reading the glowing reviews, I contacted RM Cleaning for a quote. I was immediately impressed by their professionalism; Carlos quickly contacted me to set up an appointment with Mildred to discuss my cleaning needs. Mildred was magnificent--I cannot stress enough just how passionate she is about offering the best possible service and experience for her clients. She is so knowledgeable and absolutely delightful to work with. Prior to the day, Mildred called to touch base to check if anything else needed to be added to the cleaning list. On the day, I received a text telling me that the cleaning crew (Blue Team) was on their way. They arrived at my home at the scheduled time and did an absolutely phenomenal job. They went above and beyond and completely exceeded my expectations! The house was absolutely gleaming from the light fixtures to the floors, and the whole house smelled amazing (one of the things I truly love about RM Cleaning was their commitment to chemical-free cleaning solutions). The house has never looked so beautiful--I was so sorry that I didn't use their services while I lived there! Not only did Carlos keep me informed every step of the way, he also contacted me after the cleaning had taken place to ask for feedback and to ensure that I was happy with the service. I was THRILLED with the service! Do not hesitate to use this phenomenal company--they are highly skilled, passionate about cleaning and customer service, and incredibly well organized. I have recommended them to all of my friends and will use their services when I leave my current home.
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]! We're so happy you enjoyed our work!"
Rachel K.
Jun 2020
RM Cleaning is amazing. They are responsive and easy to schedule with. They always show up on time and never cancel. Their team cleans my entire house spotlessly in a couple hours, getting the nooks and crannies I never have time to get to. Since COVID hit, they have been excellent at observing careful safety protocol including wearing masks, gloves, and shoe covers. I highly recommend them.
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]!"
Brittney N.
Mar 2020
Thanks to Mildred and her team’s extremely hard work, my house sold in 1 day!!! Her team definitely knows the meaning of DEEP cleaning. I am so grateful for their attention to detail. I know they are the reason we got more than asking price!!! They were responsive, professional, punctual and fit me into their schedule. Thank you RM Cleaning LLC!!!!
Response from RM Cleaning LLC
"Thank you, [Member Name Removed]!!! We're so happy we could help!"
Kem M.
Feb 2020
RM Cleaning did an incredible job getting my home ready for sale, even though they had to work in the midst of a bit of chaos with other vendors (painters, carpenters) also trying to finish up their services. As promised, they cleaned every surface, including my unfinished basement. My home looked and smelled clean, fresh and inviting, and it sold immediately. The entire RM team was focused and professional, but also friendly and kind. I would hire them again in a second--indeed, I already have! I'm having them come back after the movers clear everything out to freshen the place up just before my buyers take possession so that when they come into their new home, they are met with the same sense of cleanliness and freshness as when they originally purchased.
Response from RM Cleaning LLC
"Thank you so much for your kind words, [Member Name Removed]! It's a pleasure to help you out!"
Laura S.
Jan 2020
Dear Mildred and Crew, We have used RM Cleaning service for over a year now. We are thrilled with the your service and what it does to change our lives. I finally decided to get some assistance with house cleaning when I heard two colleagues talking about how much they enjoyed having someone to assist them in home upkeep. Using Angie's list, I found your highly rated service and your willingness to come out right away to give me an estimate. The initial cleaning was fabulous. I'd never experienced having the whole house so clean all at once. Even my husband and teenagers noticed. Every single surface was gleaming. Since then, our monthly cleanings have helped us maintain a much higher level of cleanliness than when we were on our own. We have to do a bit in between because we have dogs, but the once monthly cleanings keep it pretty clean. Don't get me wrong, as soon as I have a little bit more disposable income, I'm going to get on your 2x per month list! After seeing how much cleaner our house is, our neighbors also signed on with your company for cleanings. We text back and forth and all celebrate, "Cleaning Day!" Thank you again for providing such friendly, high quality cleaning, clear communication and overall excellent service. Highest regards, Laura & Mike Saunders
Response from RM Cleaning LLC
"Thank you so much for your kind words, [Member Name Removed]!"
Michael P.
Sep 2019
Very thorough
Tina A.
Sep 2019
The team did a great job on our deep clean of our condo. From the hard to reach and forgotten nooks that needed dusting to cleaning the oven and more, the place sparkled when they were done. I look forward to scheduling regular deep cleanings with RM Cleaning!
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]!!"
Debra S.
Jul 2019
RM cleaning is a team of hard working, reliable people who are conscientious and perform the work thoroughly and in a timely manner. They show up on time and get right to work. I've had other cleaning services do ok but RM cleaning goes beyond the norm. They pay attention to detail without my having to remind them. Their cleaning is always done completely and I never have to complete or finish anything. Highly recommend RM Cleaning.
Response from RM Cleaning LLC
"Thank you so much for your feedback, [Member Name Removed]!"
Joni N.
Jun 2019
We have had RM Cleaning several times. A few times a team came after construction projects in our home. A new kitchen or a new fireplace caused tons of dust etc and they did an amazing job cleaning and dusting !!!
Response from RM Cleaning LLC
"Thank you so much for reviewing our work, [Member Name Removed]!"
Douglas S.
Apr 2019
Clean stains that we couldn't remove. All fixtures shined. I was very happy when I can home to sparkling and fresh clean smelling house.
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]!!"
Misuzu N.
Dec 2018
A supervisor came out to the house and gave an estimate. We talked about which areas to focus on and which to avoid. We said we specifically wanted more focus on the kitchen cabinets, bathrooms, washing machine, and dishwasher. We were assured that the cleaning would be very thorough and go from top to bottom and were given an estimate of 4 to 5 hours. On the day of the cleaning, the cleaning crew arrived on time and started cleaning. They spent quite a lot of time on the second floor, where they started, and became less thorough as they proceeded downwards through the main floor and the basement. The work ended up taking much longer than estimated. After they left, we noticed various areas were not cleaned very thoroughly, including kitchen cabinets and in the bathrooms. The wood floors were not wiped and cobwebs were left on the ceilings and walls of most of the rooms. We complained to the supervisor, and she was very responsive and gave us a discount. She also offered to send her crew back to clean again, but she wanted to send them over the Thanksgiving holiday. By that time, we had already ended up recleaning the house ourselves, so we refused because having people in our house during the holiday would have been very inconvenient. The supervisor was responsive and professional, but the service was a disappointment.
Response from RM Cleaning LLC
"Hi [Member Name Removed], thank you for your feedback. When our team leader went to let your husband know we were done, he looked around the house and seemed to be happy with the work performed. However, we do want all of our customers to be 100% happy with our work, which is why we offered to go back to your home as soon as possible (which was the Saturday after Thanksgiving) as soon as you contacted us. You're right about us taking longer than anticipated. We detailed clean the blinds, when we weren't supposed to, which took a big chunk of time. I do apologize for that. That plus the contractors working in your basement caused things to move a little bit slower than normal. We're very sorry you weren't satisfied with our work. As mentioned above, we do stand by our promise of quality service and want our customers to be 100% happy, and we know that even if one is as careful and meticulous as we are, mistakes can happen. Which is why we will do anything in our power to ensure our customer's satisfaction, as we explained when we offered to come back to your home free of charge and then gave you a discount when coming back wasn't an option. I'd be happy to discuss this further with you via email, if you would like. Thank you again for your feedback!"
Kerry C.
Nov 2018
It went well. I have never met this cleaning crew. I don’t trust easily either. They showed up, brought all there own cleaning supplies, and get a wonderful job. I left a check on the counter, and was very happy! I actually texted them and told them I will be using them again.
Response from RM Cleaning LLC
"Thank you so much for your feedback, [Member Name Removed]! We're so happy you enjoyed our work!"
Sue E.
Nov 2018
Excellent service once again! We hired Mildred and her crew last Spring as we prepared to sell our house in Middleton. They performed a deep cleaning and followed up with another once we moved out. Recently I hired RM Cleaning again to come out to my new home and once again they impressed me with their thoroughness, efficiency, communication all along the way, and the quality of their work. Their crew is very organized, brings their own cleaning supplies, takes care of your personal belongings so they do not break or damage anything, makes sure you are happy with what they have done, and make everything sparkle from top to bottom! They know what to use to clean different surfaces and materials (marble, granite, wood, etc.) I wrote a review of the deep cleaning of my other home and I would say they didn’t disappoint this recent time they cleaned my new home. Unlike some services that make you wonder if and when they will show up, Mildred was very communicative. She called me to make sure it was set up to my needs, sent emails and texts to confirm and remind of the date/time, and a text to let me know when to expect them, and then another to alert that they were done. She followed up afterwards to make sure it all went well. Once again I was impressed and happy with their work. Mildred and her crew are real pros!
Response from RM Cleaning LLC
"We're so glad that we can help you with your new home, [Member Name Removed]! Thank you for trusting us with this and we're so very happy that you enjoy the work we do!"
Sue E.
Nov 2018
We used RM Cleaning several times in the past year, for deep cleaning and routine cleaning. In all cases they were amazing. We put our house on the market to sell in April and their deep cleaning for that was all we were told and more. They cleaned from top to bottom of every room. They made everything shine including baseboards, walls, windows and screens, cabinets, all the flooring from carpets, wood, marble, and ceramic tile, appliances, bathrooms, etc. Mildred was very responsive, professional, and caring. She communicates extremely well and followed up on everything afterwards too. They have a very organized and efficient crew that come in to clean. I was surprised how much they did and how thorough and fast they were. We later had them do a final cleaning after we moved everything out once it was sold. I have also had them do more routine cleaning at my new home. Besides doing great quality cleaning, I have been impressed with the systems they have in regard to communicating with you along the way, whether a personal phone call, email, and text messages to send reminders and alerts when to expect the crew to arrive! As a working professional that made it so much easier than sitting all day wondering if/when they’d show up! I definitely would recommend them with a 5 star rating and higher if I could!
Response from RM Cleaning LLC
"Thank you for your kind words again, [Member Name Removed]! It's great to hear that you like our alerts system!"
Devonne T.
Nov 2018
I hired RM Cleaning for a one time deep cleaning of my 4 bedroom 2 bathroom ranch style home. We have two kids, two cats and two guinea pigs. RM Cleaning came out and gave me a free quote ahead of time explaining everything they would be doing. On the day of the scheduled cleaning, 4 people showed up and they were punctual, friendly and extremely efficient. They detail cleaned our entire home from top to bottom including the full basement with a finished laundry room and movie room. The oven was fully cleaned, along with the microwave and fridge. They dusted all surfaces, cleaned floors, outsides of cupboards, vacuumed throughout including cushions and under all furniture and even cleaned the insides of all windows. All of this was done in under 5 hours which was under the estimated time of their quote. I am beyond pleased with their work and highly recommend their services. I have scheduled them to come back monthly going forward for regular cleanings. I can't wait for the next time.
Response from RM Cleaning LLC
"Thank you so much for your kind words, [Member Name Removed]! We're so happy you enjoy our work!!"
Cynthia H.
Oct 2018
they do terrific work....really thorough and professional
Response from RM Cleaning LLC
"Thank you for your kind words, [Member Name Removed]!! We're so happy you enjoy our work!"
DOROTHEA P.
Oct 2018
I hired Mildred's team to do a deep cleaning in an old house before relatives arrived for a visit. The team of three people cleaned the kitchen, dining room, living room and half-bath on the first floor. They also shampooed the carpet in the living room and the dining room. They cleaned a full-bath, a hallway, and a bedroom on the second floor.
Kim J.
Apr 2018
RM Cleaning performed what it calls “Deep Cleaning for Show.” This means cleaning EVERYTHING, including the dusting the vaulted beams & the chandeliers, cleaning the screened porch, the garage, the blinds, the ovens, the freezers and refrigerator (inside and behind), oiling all the smooth wood, vacuuming and shampooing the carpets, etc. The crew cleaned every nook and cranny of my parent's 6,000 square foot home, and they did a wonderful job. The house is the cleanest I’ve ever seen it; RM Cleaning made the place glow and shine!
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]!! We're so glad that you enjoyed our work!"
Tina Z.
Jan 2018
Mildred and her crew were fantastic. I never fully unpacked when I moved into my current home, and things kind of piled up. They helped me unpack, organize, and did a fantastic job at cleaning my home. They moved everything to vacuum and dust, and I was amazed with how my kitchen and bathroom cleaned up. My place was definitely cleaner than when I moved in. They even took things to the trash room and Goodwill. Everyone was very nice and helpful, and I am going to use them again.
Response from RM Cleaning LLC
"Dear [Member Name Removed], thank you so much for your kind words! We were so happy to be able to help and look forward to continuing working together!"
Pamela O.
Jan 2018
The cleaners seemed very conscientious, they even moved boxes to clean underneath. Communication was a challenge, however.
Response from RM Cleaning LLC
"Hi [Member Name Removed], thanks so much for your review! And we apologize if it seemed like we weren't as responsive as you would've hoped. The post-holidays/beginning of the year is always super busy and we try our best to respond in a timely manner, if not right away. Pleasure to work with you and we hope you keep us in mind if you need help with special cleaning projects again."
Michael P.
Dec 2017
She came with a team of 5 people and they cleaned, dusted, shampooed carpets on 3 floors. Cleaned inside and outside kitchen appliances, deep cleaned 2 full baths and 4 bedrooms, oiled woodwork, cleaned cabinet handles. They helped organize our junky basement, hauled some items to St. Vincent DePaul, and some items to the dump. It took around 6-7 hrs to accomplish all of that. We were very pleased with the results. We then hired them to do a regular cleaning once a month. Very satisfied and highly recommended.
Response from RM Cleaning LLC
"Thank you so much for your review, [Member Name Removed]! We're very happy that you were satisfied with our work and decided to hire us for recurring cleanings! We look forward to continuing working together :)"
Dan L.
Oct 2017
Excellent! Mildred and her team comprise the best combination of skills for cleaning after others and the results are amazing!! Communication, honesty, integrity, timely, and a thorough job!! Want someone who cares call Mildred! Dan L.
Response from RM Cleaning LLC
"Thanks so much for your kind words, [Member Name Removed]! We really enjoy working with you and look forward to continue doing so!"
Anita P.
Sep 2017
Mildred and her team have been cleaning our home for a month now and I couldn't be happier. They are thorough, detailed and friendly! They arrive as a team and using an organized approach, clean our home quickly and efficiently. They take as little time as possible but do an awesome job, I can't recommend them enough!
Response from RM Cleaning LLC
"Thanks for your review, [Member Name Removed]!!!!"
John E.
Sep 2017
Great, fast, efficient, and thorough.
Response from RM Cleaning LLC
"Thank you for your review, [Member Name Removed]!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
RM Cleaning LLC is currently rated 4.9 overall out of 5.
RM Cleaning LLC accepts the following forms of payment: CreditCard
Yes, RM Cleaning LLC offers free project estimates.
No, RM Cleaning LLC does not offer eco-friendly accreditations.
No, RM Cleaning LLC does not offer a senior discount.
Yes, RM Cleaning LLC offers emergency services.
No, RM Cleaning LLC does not offer warranties.