Madison Mulch Delivery

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Terry also does topsoil and firewood, but I have not ordered those from him. My review is for mulch. You can order and pay online--which is a big plus over having to call, or write a check, or get cash, etc. Terry was very responsive to a voicemail I left asking about delivery schedules. He came the same day I ordered, even though he didn't have to as far as I was concerned. He had the load divided into two parts in case I wanted some dumped here, some there. He put it right in the driveway where I wanted the whole pile. I happened to be home at the time, and the driver--I assume it was Terry himself--was very nice, down to earth, and, again, asked before he dumped, to make sure he was putting it where I wanted it.
I had called around to about 6 other local mulch delivery businesses, and Terry's price per yard and delivery fee was pretty much the best deal in town. I chose the once-shredded mulch. He also offers twice-shredded, which would probably be a finer-textured mulch. Once-shredded is pretty coarse, and has some twigs and bark in it, but Terry is up front about that; that he is selling a very 'green', natural product--no chemicals, no dyes, local trees. This is shredded-up wood. It's not cedar nor cypress, so it won't last forever, but it's great mulch if you want a natural look to your landscaping, rather than garish, unnatural colors. And, the eco-friendliness of using local trees counts for something.

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Delivery went fine. However, the quality of the soil was much lower than I expected it to be especially given that I specifically chose Terry over larger venders because I wanted to support a small business even if it meant that I was paying more for the product. The topsoil was full of large heavy, chunks of clay and rocks. It took hours hand sifting through 2.5 yards (tons) of clay and rocks. I alerted him to what I had found a few hours after he made the delivery and he told me someone else that I was thinking of hiring (on his recommendation for another job) could dispose of hundreds of pounds of unusable material. I followed up with an email several days later. No response. I did not even ask for money back I just wanted him to remove the unusable waste from my property. No response. I told him I am a member of Angies list (how I found him in the first place) and apparently that did not matter.