M & M AUTO BODY

I listened for hours as estimator Gene went on and on about how good he and his shop were, how theres not "many of us old school guys" around anymore. Even went on about his blues band....it was painful. We made an appointment for the next Monday & dropped it off early so his specialist could get at it. We let them keep it overnight and was stunned when we showed up the next morning and nothing was done. Gene stated "my specialist says there was nothing he could do....". I asked why he didn't call and he mumbled something about having a 'doctors appointment ' and told us "live with it". We had to get our refund from the owner Mike, who grumbled and complained. Dont trust these guys...be careful!

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No problems. It was more spendy than others - but it is definitely more permanent and more well done.

M and M Auto Body was by far the BEST place I dealt with while getting estimates. Unfortunately, my insurance company totaled my car so I was unable to have them perform the repair work, but based on the experience I had, I would certainly choose them for future repairs.
The estimate process was incredible. The estimator actually took the time to sit down with me and go over piece by piece on what needed to be replaced and what it would cost. He even went so far as to get actual prices on parts that he would be able to get for the repair while I was sitting in his office. I really appreciated all the time and energy he spent to get me what I felt was the most accurate (and most fair) of the estimates I had received.
I especially appreciated that they didn't just take one look at the car and decide to not do an estimate like some places I went to. At the beginning of my estimate process, I hadn't quite decided if I wanted to submit a claim to insurance or just pay for the repairs myself. Many of the places I went to took one look at the damage and decided the damage was too expensive for insurance and ended the estimate there. M and M did not. I appreciated that they were willing to put in the time for me.
The estimate process alone would leave me with a great impression of M and M, but the helpfulness didn't stop there. I still needed my insurance company to look at the car. My insurance company wanted me to bring the car to them. I wanted them to go to the car (I wanted to move it as few times as possible due to the nature of the damage). M and M helped me push back with the insurance company to get them to come out to the car. When insurance did decide to total the car, they were even willing to help me get some of my stuff out of the trunk (which was impossible to open due to the accident) and helped me to remove the license plate.
Bottom Line: The people are awesome, the repairs to other cars that I saw there looked great, and the pricing was reasonable. The next time I need any sort of body work done, I'm going straight to M and M.

Very good place. Trustworthy and they do a really nice job.

.Chatty estimator looked at car, explained repair options and printed out estimate. He Offered to contact insurance company directly. I chose to work through my agent myself. I was considering not filing a claim and paying out of pocket, but wanted to wait for an estimate on my friend's car out of state. Meanwhile I got an estimate for repair from a dealership body shop and they quoted me a price $1000 less than Mand M. When I got my friend's estimate for $800 to repair a tiny dent in her front fender, I decided to file a claim rather than pay out of pocket. I thought the Mand M estimate most likely was more realistic when I compared the damage of my car to that on my friend's. I had had work done at Mand M before and was very satisfied. The M and M Estimator had followed up with me in a week by phone message to see if they could be of service.. I called him back, and He and the insurance adjustor communicated promptly.. Repairs were scheduled within a week, to fit my schedule. They let me know it would take 3 days, and offered a loaner car., which was appreciated since my insurance didn't cover a rental, although the loaner was rather shabby in appearance, and the front passenger door wouldn't open. Work was completed when promised and it was a very good job. They detailed the car in and out, so that it was a pleasure to get in and drive off. I dealt with Greg Kimmerly, the chatty estimator, throughout - didn't see Mike. Greg was helpful and pleasant. He asked me if I was satisfied with the repair, and thanked me effusively for my business.

I was glad to find Mand M Auto Body again after so many years. I think Mike does a great job and takes his business seriously.
Overall, I was very happy to get good quality service at a reasonable price.

I took my car into the shop for an estimate after my car was hit in the right front. The right front corner of the car was damaged so that I didn't have any lights or directional/marker lights. The front bumper cover and shock absorber material was severely damaged. The passenger door would not open. My a car is an older car and the complete repair of various aspects of the car to new condition would have been a waste of money. At at the time of the estimate, Mike gave me an estimate to repair the car to "new condition". (His estimate was lower than other shops.) He also discussed with me various options to save money. He gave me estimates based an various repair scenarios. I chose to have the bumper, lights and fender replaced. I asked that he ignore a minor dent in the door and just paint repaint the door. I asked that he only do adequate repairs to the hood. The car went in on Friday afternoon and it was ready on Thursday morning as promised. The replaced parts of the car look really good. The fit of the fender and lights etc. was very good. The paint on the fender and the bumper and the paint on the blended door blends perfectly. The hood was repaired to my specs. He even painted out and unrelated small area of bare metal. The inside of the car was very clean. Mike had to make several calls to the insurance company and send them various documents. He submitted those documents in a very timely matter. He issued a letter to the insurance company that the car had been restored to a safe and completely functional condition and the repairs restored the value of the vehicle to similar vehicles of like kind and year. I would definitely go to this body shop again.

The body job was ok, but they did a very poor job on the brakes. I had to go back and have them fixed again within three months. And they charged me again, even though they admitted that they did not do an adequate work the first time. I do not recommend Mand M auto body because they don't guarantee their work and don't take responsibility for poor quality.

M and M had the lowest of the two estimates I got. Mike was very straightforward in describing what needed to be done to repair the damage. He explained that they would need the van for 4 or 5 days and he would supply a loaner vehicle. The loaner was reliable and clean. Mike called at the end of the 3rd business day and said the van would be ready the following afternoon. When I got there, not only was the van repaired and in excellent shape, but M and M had also detailed the inside, making it cleaner than it had been in years. So, the only two surprises we got were both very pleasant, early completion and a very clean interior.

When they got done my car looked wonderful. It was almost like new again. I also like that they provided me with a loaner car as they had my car for about three weeks. The other guys insurance paid for it because they were at fault.