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JJ Installation
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
I have been doing professional installation of most types of flooring since 1990. I was trained as an apprentice in Germany after serving in the Army and continued in the trade after my return to the United States. I enjoy working with my customers from the beginning of the project to the end. I have years of experience and can help with any questions you have regarding various types of flooring. I accept cash or check payment upon completion. References and photos are available.
Business highlights
35 years of experience
Services we offer
Flooring installation: wood, LVT, carpet, laminate, stone, tile
Amenities
Free Estimates
Yes
Reviews
4.928 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-25 of 28 reviews
Amber L.
Feb 2018
John was extremely responsive (via email, easiest for me) and offered to do an in-home consultation about the work we needed done within 24 hours of the initial request for an estimate. That evening, John had provided an estimate, which was extremely competitive with the other estimates we had obtained from other contractors. John offered to help us shop for flooring and even offered a discount at a specific store, if we chose to shop there. The work was scheduled within 2 weeks (!) and 3 days later, our first floor looks entirely new - just what we were hoping for. Great work, reliable and trustworthy contractor. Would (and likely will) hire again!
Response from JJ Installation
"Good morning [Member Name Removed], Thanks for the awesome review. I really appreciate it! Please let me know if you have any questions or want to tackle your upstairs! Thanks again, John"
Maureen P.
Dec 2017
John was very professional and did a great job.
Kristen A.
Sep 2017
John responded to us quickly, and came out within a couple of days to review the job with us. He did an excellent job of installing both the bathroom tile floor and shower surround including two alcoves, and an accent tile strip. Everything was well measured and set well. He spent 4 days completing the job, and addressed questions or requests to change something very quickly. Overall, his price was very reasonable. Definitely would hire again!
Response from JJ Installation
"Good morning [Member Name Removed], Thanks for the awesome review. If you need anything at all, please let me know. John"
MJ S.
Aug 2017
John answered my first phone call immediately and we scheduled a time for him to come over two days later. He was on time and we discussed the project. He emailed a detailed estimate a few hours later and referred me to a local flooring company to look at samples and meet with a designer the next day. John met me at the store and was helpful in picking out what I wanted and through his relationship with the flooring company was responsible for getting me a lower price on the materials than what I could find online. We scheduled an installation date 10 days later. John was always on time, worked hard ( I never saw him take a break), professional, cleaned up every day and did excellent work. He also replaced the boring tile on the fireplace.....it totally transforms the living area. The final transformation is amazing. John is a true craftsmen and I recommend him highly. I love the new floors and John made the entire process easy for me. His work was worth every penny. I recommend JJ installation for any flooring or tile project you may have. John is a hard worker and very talented....he is also a great guy who I enjoyed getting to know!
Response from JJ Installation
"Hey [Member Name Removed], Thanks for the great review. It was a pleasure working for you and am very happy you are enjoying your new floors. Please let me know if you need anything or have any concerns. Thanks again, John"
Kayla P.
May 2017
Great! Thank you
Response from JJ Installation
"Hey [Member Name Removed], Thanks for leaving a review for me. I really appreciate it! When you're ready for the front entry, please let me know. John"
Brian P.
Feb 2017
Project went extremely well. John was able to accommodate our schedule (in fact was able to do it a week earlier than first promised), did an excellent installation for us, was prompt, courteous, cleaned up after himself, and was generally a nice guy. He was also considerably less expensive than the other quotes we received, INCLUDING his minimal up-charge for a more complicated laying pattern. (Another Angie's List contractor - I wish I could remember the name - refused to warranty his installation unless I purchased another sub-flooring product that would have cost TRIPLE, by itself, what John charged us for the entire installation!). We were billed the exact amount that we were quoted. Six months later we are extremely satisfied with the job John did for us and have had many compliments on our new tile floor.
Response from JJ Installation
"Thanks for the great review. I really appreciate the work."
Maureen P.
Dec 2016
We cannot recommend this business highly enough. To start, his bid was made quickly and was reasonable compared to others received. John picked up our lumber order, removed all old flooring materials and installed new floors in the time estimated, even though he had to cover work that was supposed to have been done by a subcontractor. He is highly conscientious and professional about his services and pleasant in all his dealings. He even impressed our surly teenaged son with his work ethic.
Response from JJ Installation
"Thank you for the great review! Thanks, also, for the work!"
Jana T.
Oct 2016
John gave excellent advice on the different flooring products available. He brought samples that I could see in my space and live with for awhile, which was really helpful. He worked with me to decide on a product that was within my budget. He took out the old yucky carpet and made it go away. He came, he floored, he conquered. The work was done quickly and the cleanup was excellent. He also put me in touch with a remodeling contractor who I will call again. I've already recommended JJ Installations to all of my friends. If I had more floors to do, I would call John in a heartbeat. Highly recommended.
Response from JJ Installation
"Thanks for the excellent review! Please let me know if you need anything!"
Angela B.
Oct 2016
This was the second part of the remodeling project that we had John do. Originally, I gave him an "A". If I would have waited, until the entire project was over, I would have given him a "C", at best. I realize he (and myself) would differ on the review. But, he instilled confidence that we would have no flooring problems after he was done. I was fully transparent in the issues that surrounded the quality of the initial job. He had no qualms about taking on the project and, that if there were issues, we could "call him in 10 years" and he would remedy the issue. Well, I called him about 5 months later...and that is when his word went out the door. Prior to the installation, I had a 3rd party, professional, inspection of our house (which was 10 years old) to ensure there were no issues, with our house, prior to installation. Also, John had two walk-through inspections, himself, prior to doing any work. About 5 months after John was done, some tile became loose and some boards were squeaking. I asked him to stop by and take a look. Approximately 4 months later, he stopped by with his friend, a contractor, for an "inspection". Essentially, they blamed the issues on everything except his workmanship...including my house (which was inspected), the materials (which came from the flooring store he recommended), and items we never even discussed (like "ply"). I followed up the flooring store and they verified we should have no issues with the materials purchased/used. And, if there are issues, we should contact John. Hindsight, I should have not hired him to do the second phase of our remodel. Besides what I have stated, his removal methods left some damage. From minor damage to our cabinets and trim, to more damage on the joists/sub floor. I believe this led to some of the issue we are still having today. I understand that remodeling does not come with some issues, but I believe these issues could have been remedied with a little teamwork between us.
Response from JJ Installation
"Sorry you feel this way Angie. I would have responded earlier to this had Angieslist sent a notification. I brought the builder with, and yes, he is a friend of mine, to show you and your husband all of the loose structure in your house. Anything from the crack going through the concrete in your garage, to the squeaking sub-floor that we showed and explained to your husband. You have cracks in your drywall still from when the house was built 10 years or so ago. I came out to look at things you were concerned with 2 or 3 times. The first time I came out, there was NOTHING to see with the tile installation. You couldn't find the problem with the grout cracking. Other time(s) I came out with the builder, we showed your husband EXACTLY where the problems were with the house structure.Maybe he didn't explain it to you correctly. I don't correct builder errors. Maybe you should call the home inspector you hired and let him know he missed some things. In finishing, I take my job very seriously and do the best I can with the materials my clients want to use. I can't always get people to use my recommendations. I recommended using cement board instead of what we used."
Brian P.
Aug 2016
unknown
Response from JJ Installation
"Wow! Thanks for the review [Member Name Removed]. I really appreciate it! Please call if you need anything. I would have responded sooner had I known Angieslist received your email. Normally, they send an email to me stating I have a new review. Thanks again, John"
Cary W.
Aug 2016
If you need new floors, start here. John quoted us a few different options for installing new flooring. Notably, he didn't get involved in selling the flooring, which is a real bonus -- he wants the work, not to sell flooring with hidden mark-up fees. However, he does know the best places to shop for floors (hint: it's not Home Depot). We ended up buying luxury vinyl plank, mentioned his name and got a discount. After we bought the flooring, he then picked it up and delivered it. The installation was flawless and he works with you and keeps you involved in any decisions. After he pulled up the carpeting, he showed me a warped step, I bought a 2 x 8 and he replaced the step for me! I could go on. I don't see how it could have gone any better.
Rob R.
Jul 2016
We were extremely pleased with the work John performed in our unit. He advised us on the different types of laminates and informed us on the differences. He was able to start early and finished quickly. He did a fantastic job. We love the floors and would definitely use John again if we need flooring work done in the future. We highly recommend JJ Installation to anyone looking for an excellent flooring company.
Response from JJ Installation
"Thanks for the awesome review! Also, thanks for the work."
Mark K.
Apr 2016
He was awesome, very friendly and very professional. He was respectful of our home and listened to exactly what we wanted done. Our floors look great and he finished in less time than he originally estimated. We would definitely recommend him and plan to hire him again for other areas in our home.
Response from JJ Installation
"Thanks for the awesome review! I really appreciate it!"
Richanda G.
Mar 2016
Excellent! We are so pleased with the work John did. John removed the old carpet and vinyl on our first floor and installed laminate flooring. He removed the old baseboards and installed new baseboards. Throughout the process, every step was communicated and every question we had was answered.
John was very responsive, considerate, and professional. We had absolutely no problems and would definitely hire him again.
John was very responsive, considerate, and professional. We had absolutely no problems and would definitely hire him again.
Response from JJ Installation
"Hey [Member Name Removed], Thanks for the awesome review! I really do appreciate it. Thanks again for the work. John"
Amanda C.
Nov 2015
John did a terrific job installing our laminate floors. He was very pleasant to work with through the entire process and did excellent work. Would absolutely recommend John for any flooring job.
Kay F.
Nov 2015
unknown
Kristin R.
Oct 2015
unknown
Lisa B.
Sep 2015
unknown
Carole K.
Jun 2015
John was amazing to work with. After we first contacted him, he was able to come by and do an estimate within 24 hours. He took a lot of time going over options with us and answering questions. He gave us advice about the pros and cons of different materials but it was clear that he would be willing to work with whatever we chose.
The entire project took two and a half days and each day he arrived promptly and cleaned up everything before he left each day. He was willing to help us move the appliances in and out of the kitchen, which is something that another contractor who gave us an estimate wouldn't do. That was a nice bonus since it would have been really difficult to move those things on our own.
It was a pleasure having John in our house. He was friendly and very respectful of our space. He checked in with us at every stage to be sure that we knew what he was doing and spent a lot of time going over different layout options for the tile.
The bill for the project was exactly what he estimated and included everything except for the tile and mortar. We felt that the price was more than fair given all the extra materials that were included in the quote and the fact that he disposed of all the old flooring himself.
Now for the most important part: the end product is beautiful! All of his cuts were very precise and the tiles lined up perfectly. He put new thresholds on both of the doorways leading into the kitchen and capped a raw edge where the new floor meets the basement stairs. John is clearly very detail oriented and takes a lot of pride in his work.
We love our new floor and are already planning on hiring John again to do a back splash. We would recommend him 100%!
The entire project took two and a half days and each day he arrived promptly and cleaned up everything before he left each day. He was willing to help us move the appliances in and out of the kitchen, which is something that another contractor who gave us an estimate wouldn't do. That was a nice bonus since it would have been really difficult to move those things on our own.
It was a pleasure having John in our house. He was friendly and very respectful of our space. He checked in with us at every stage to be sure that we knew what he was doing and spent a lot of time going over different layout options for the tile.
The bill for the project was exactly what he estimated and included everything except for the tile and mortar. We felt that the price was more than fair given all the extra materials that were included in the quote and the fact that he disposed of all the old flooring himself.
Now for the most important part: the end product is beautiful! All of his cuts were very precise and the tiles lined up perfectly. He put new thresholds on both of the doorways leading into the kitchen and capped a raw edge where the new floor meets the basement stairs. John is clearly very detail oriented and takes a lot of pride in his work.
We love our new floor and are already planning on hiring John again to do a back splash. We would recommend him 100%!
Response from JJ Installation
"Hey [Member Name Removed], Thanks you for the amazing review. I am very happy you enjoyed the whole experience with me being in your house. I really had a great time and enjoyed your hospitality very much. Thanks again, John"
Charles W.
Jun 2015
John is the man! From the first visit to the final installation date he was amazing to work with. We had Home Depot come out as well, but their overall caginess and inability to answer questions about the project while they were at our house did not instill much trust. We knew our house was going to be a bit more difficult and John was able to answer all of our questions with simple solutions that in the end made the choice easy for us. Everything was done in a timely fashion from initial estimate through installation.
I've had some great experiences on Angie's list, but John was the best.
I will definitely be using him for all of my flooring needs in the future.
I've had some great experiences on Angie's list, but John was the best.
I will definitely be using him for all of my flooring needs in the future.
Response from JJ Installation
"Wow! Thanks [member name removed] for the review. I am so glad you had a good experience with my services. When you're ready for the countertop and backsplash, please let me know. John"
Susan L.
Jun 2015
We were converting our workshop into a guest cottage. The floor was cement and needed several layers of subflooring before installing carpet. We called John and he came out the next day. The estimate was reasonable, he was friendly, professional and he explained the process thoroughly. He had an opening in 5 weeks and he scheduled us for June 22nd. He knew we were in a hurry to get things done. A week later he called and said he could work us in on the 11th. It was a complicated job; a vapor barrier, 2 layers of 1/4 inch plywood, insulation, padding, and then carpet needed to be installed. He completed the job in 1 day. Everything looked fantastic. We would recommend him to anyone. We can't give him enough praise.
Response from JJ Installation
"Hey [member name removed], Thanks for the review. I really appreciate the awesome comments. Please let me know if you need anything else. John"
Mike E.
Jun 2015
I was looking to change the carpet in 3 rooms and a hallway. I found the carpet I wanted at a retailer and contacted John to do the install. He came once to give me a rough estimate as I was also considering going with Coyle. He price for install along with what I paid for the materials came in a bit less than Coyle, but the main reason I chose John was for the personal service. He helped me move some remaining furniture and removed all the old carpet in his price. He even worked with me to do a small vinyl tile section at the doorway. It was only about 500 sq ft of work, so he was done in one day easily. I am very pleased with the quality of his work, attention to detail and the personal service. I will use and recommend him in the future.
Response from JJ Installation
"Hey [Member Name Removed], Thanks for giving a review. I really appreciate it. John"
Shaun W.
Apr 2015
John was initially at our home to price tiling our kitchen, which was about to be fully gutted for a remodel. When he heard we were upgrading the kitchen to resell our home, he recommended a much better price option of the high end click together vinyl product --a product I had never heard of. It looks great, and saved us on the need to lower our current subfloor in addition to costing less than tile. The result is gorgeous. I'm kitchen proud and the flooring really pulled it together.
John was extremely responsive in communicating--answered an email I had sent right away with a phone call. He also worked with us on the right date to come in for installation during our step by step remodel process. He was great with our pets and we felt comfortable having him in our home.
John was extremely responsive in communicating--answered an email I had sent right away with a phone call. He also worked with us on the right date to come in for installation during our step by step remodel process. He was great with our pets and we felt comfortable having him in our home.
Response from JJ Installation
"Hey [member name removed], Thanks very much for the awesome review. Please call anytime you need me. Thanks again, John"
Angela B.
Dec 2014
John was very personable from the very first phone call. He took the time to understand what we were trying to accomplish and why. Also, very prompt to answer and/or return our phone calls. It was very easy to schedule an meeting/interview, he worked around our schedule. We used him for his knowledge and advice, no pressure and did no attempt to up-sell us. He went trough the entire estimate process step-by-step. John gave us recommendations and let us decide which route to take. Also, you are not tied to any store/vendor. He was willing to meet with us, when we needed, even it if was at the store.
We scheduled the installation, when it worked for us. He was able to complete the job about 1/2 day earlier than planned. John did an excellent job on the floor, even with tricky/difficult cuts. The estimate was spot-on. We were very happy with the workmanship, time of completion and the price. He also gives a warranty on his work, a great piece of mind. We are planning to use his again on the next phase of our remodel.
We scheduled the installation, when it worked for us. He was able to complete the job about 1/2 day earlier than planned. John did an excellent job on the floor, even with tricky/difficult cuts. The estimate was spot-on. We were very happy with the workmanship, time of completion and the price. He also gives a warranty on his work, a great piece of mind. We are planning to use his again on the next phase of our remodel.
Response from JJ Installation
"(Removed Member Name), Thanks you very much for the very awesome review. I greatly appreciate the most kind words. I look very forward to doing more work for you and your family. Thanks again, John 608-334-4982"
Shankara S.
Sep 2014
John's work was clean and completed on time as was estimated. Everything including removal of old floor covering and carpet, hauling them away, minor plumbing work (related to toilet removal and putting it back in) and clean up after installation was taken care of him. His estimate for the job was reasonable as well.
We strongly recommend his services and look to hire him in the future as well.
We strongly recommend his services and look to hire him in the future as well.
Response from JJ Installation
"Hey [member name removed], Thanks for the review. You were very generous with your comments. I really appreciate it. John"
Licensing
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FAQ
JJ Installation is currently rated 4.9 overall out of 5.
Yes, JJ Installation offers free project estimates.
No, JJ Installation does not offer eco-friendly accreditations.
No, JJ Installation does not offer a senior discount.
No, JJ Installation does not offer emergency services.
No, JJ Installation does not offer warranties.